City Express by Marriott Monterrey Aeropuerto

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott Monterrey Aeropuerto

21-inch LCD TV with cable channels, TV
21-inch LCD TV with cable channels, TV
Desk, blackout curtains, iron/ironing board, free WiFi
21-inch LCD TV with cable channels, TV
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Gym
  • Breakfast included
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
Boulevard Aeropuerto, 400, Esquina Kappa, Apodaca, NL, 66600
  • Deportivo Cosmoplus
    4 min drive
  • Rincon norteño
    1 min walk
  • Exposicion Station
    27 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    8 min drive

Room options

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

City Express by Marriott Monterrey Aeropuerto

Suburban hotel with free breakfast and fitness centre
A fitness centre, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
City Express by Marriott Monterrey Aeropuerto offers 166 air-conditioned accommodations with a hairdryer and an iron/ironing board. 21-inch LCD televisions come with cable channels.

Bathrooms include a shower. This Apodaca hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 17 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at City Express by Marriott Monterrey Aeropuerto. During your stay, you'll be close to Hospital General de Zona #67. You'll find features such as free breakfast and free WiFi in public areas, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • 5 minutes by car from Hospital General de Zona #67 and 7 minutes from Research and Technological Innovation Park
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly City Express by Marriott Monterrey Aeropuerto.

This 3-star Apodaca hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Express Monterrey
City Express Monterrey Aeropuerto
City Express Monterrey Aeropuerto Apodaca
City Express Monterrey Aeropuerto Hotel
City Express Monterrey Aeropuerto Hotel Apodaca
Express Monterrey
City Express Monterrey Aeropuerto
City Express by Marriott Monterrey Aeropuerto Hotel
City Express by Marriott Monterrey Aeropuerto Apodaca
City Express by Marriott Monterrey Aeropuerto Hotel Apodaca

City Express by Marriott Monterrey Aeropuerto Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 505 out of 1000 reviews" "
Rating 8 - Good. 222 out of 1000 reviews" "
Rating 6 - Okay. 112 out of 1000 reviews" "
Rating 4 - Poor. 72 out of 1000 reviews" "
Rating 2 - Terrible. 89 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Stayed 1 night in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jesus

Stayed 1 night in Aug 2024

6/10 Okay

rocio

Disliked: Cleanliness
The room only had 3 towels no hand towels no washcloths only 3 same size towels, linen didn’t feel clean .
Stayed 1 night in Sep 2024

2/10 Terrible

Shelby

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was filled with cockroaches.
Stayed 1 night in Aug 2024

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Near airport
Stayed 1 night in Aug 2024

2/10 Terrible

John D

Travelled with family
Surprise Charges
I got here at 2:30 in the morning because my flight was delayed. When I got here front desk told me that there was a $15 (300 Pesos) per child due to the system only showing 2 guest. I showed her my email reservation where I had put the children also and it was showing for gas and she still insisted that I had to pay because the system that she had wasn’t showing the children. I told her to call her manager because he’s a person who can make a decision and I was not going to pay for extra charges and if he was not able to waive it then whoever does make it needs to waive that fee because I did my part by putting the correct people. After several minutes of going back and forward she agreed to waive it even after my wife asked if this has happened in the past and she said people just pay it. After she gave me my receipt for payment, I told her I was sorry for how I was talking to her because my frustration was not with her, but it was for the hotels policy and also Expedia because both companies were not on the same page and if this information would have been disclosed on expedia.com I would have known and I would’ve been ready to pay it.
Stayed 1 night in Aug 2024

6/10 Okay

Jair

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomiendo.
Stayed 1 night in Jun 2024

10/10 Excellent

Marisa

Stayed 1 night in Jul 2024

2/10 Terrible

Elsa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Oscar

Stayed 1 night in Jul 2024

4/10 Poor

Alejandra, Riverside

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom needs being kept up and the shower drain was dirty. I almost threw up with the smell coming out of the pipes in the bathroom sink!
Stayed 1 night in Jul 2024

8/10 Good

Alma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Is a good hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

José Luis

Stayed 1 night in Jun 2024

8/10 Good

Kristtel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Rodrigo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Omar

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Ashley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The room smelled old and humid, as well as the bathroom. We sprayed a Glade freshener and that still wasn’t enough to subdue the smell. The bathroom had dead small little cockroaches and flies. The lady in the front was very attentive and nice, very good customer service. Location is convenient of course as it’s very close to the airport. However, I would not stay here again due to the smell.
Stayed 1 night in Jun 2024

8/10 Good

Susanna, San Antonio Texas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really quiet and convenient safe and near restaurants
Stayed 1 night in Jun 2024

8/10 Good

Jorge, Quemado

Travelled with family, Business traveller
Liked: Staff & service
It need in room clean and a/c real noise
Stayed 1 night in Jun 2024

8/10 Good

maria

Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare.
This hotel smears the Marriott brand. It's the worst hotel I have ever stayed at. There are so many details that I choose not to waste your time. Avoid at all cost. This hotel did not even provide decent water.
Stayed 1 night in May 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Bryan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024