Resorts World Catskills Casino

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Resorts World Catskills Casino

Exterior
Property grounds
Luxury Suite, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe
Food and drink
Concierge desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
888 Resorts World Drive, Monticello, NY, 12701
  • Resorts World Catskills
    4 min walk
  • Concord Monster Golf Course
    18 min walk
  • The Kartrite Resort & Indoor Waterpark
    6 min drive
  • Monticello, NY (MSV-Sullivan County Intl.)
    16 min drive

Room options

Deluxe Suite, 1 King Bed

  • 58 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Queen Beds

  • 58 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Luxury Suite, 1 King Bed

  • 84 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Resorts World Catskills Casino

Luxury hotel with 6 restaurants and full-service spa
6 restaurants, a full-service spa and a casino are available at this smoke-free hotel. Additionally, an indoor pool, 6 bars/lounges and a 24-hour fitness centre are on-site.
Resorts World Catskills Casino offers 332 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Crystal Life SPA has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Resorts World Catskills Casino. During your stay, you're just a quick walk from Resorts World Catskills. Features include 6 restaurants, 6 bars and a full-service spa.
  • Grab something to eat at one of the 6 restaurants, or stop for a drink at one of the 6 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hot stone massages, body scrubs or manicures and pedicures at Crystal Life SPA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and scooters/mopeds to rent
  • Guests really like the accommodation for the cleanliness, spaciousness and nice bathrooms
  • Just a 4-minute walk from Resorts World Catskills and 10 minutes by car from Holiday Mountain Ski and Fun Park
  • Airport shuttle service available for a fee
Resorts World Catskills Casino offers its guests a full-service spa, an indoor pool, and a steam room. There are 6 restaurants on site. You can unwind with a drink at one of the 6 bars/lounges.

Event space at this hotel measures 26996 square feet (2508 square metres) and includes a conference centre. A casino, a 24-hour fitness centre, and spa services are also featured at the luxury Resorts World Catskills Casino. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Monticello hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 4 AM to 1:00 PM.
RW Food Hall – This café serves lunch, dinner and light fare.
24/7 Bistro – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
Cellaio – This steakhouse specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Good Friends – This restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.
Dos Gatos – This café specialises in Mexican cuisine and serves lunch, dinner and light fare. Open daily.

Languages

Chinese (Mandarin), English, Korean, Spanish

Property amenities

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 4 AM to 1:00 PM for a fee: USD 10 to 25 per person
  • 6 bars/lounges
  • 6 restaurants

Restaurants on site

  • 24/7 Bistro
  • Cellaio
  • Dos Gatos
  • Good Friends
  • RW Food Hall

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • Conference centre (26,996 square foot of space)

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 4:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 55 per night.
  • Cots (infant beds) are available for USD 55 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Parking
  • Phone calls
  • Pool access
  • Self-parking
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Airport shuttle fee: USD 300.00 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 55 per night
  • Rollaway bed fee: USD 55 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Resorts World Catskills Casino offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

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Resorts World Catskills Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1002 reviews" "
Rating 8 - Good. 209 out of 1002 reviews" "
Rating 6 - Okay. 74 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 46 out of 1002 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property. Our room in the main building was nice. Big bed. Great view. Giant bathroom with private toilet and shower sections. 2 sinks. Nice modern TV. Felt like a good value. The food choices were weird and few. The smell from the Lotus Chinese restaurant was very strong. Like aerosolized soy sauce or shrimp? The staff were mostly friendly but a lot of them seemed bored. We ate at the Mexican restaurant in the other building. It was ok.
Stayed 1 night in Aug 2024

8/10 Good

Kellie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My first time visiting. I had a king one bedroom suite. The view was awesome. I couldn’t get over how huge the bathroom was.
Stayed 2 nights in Aug 2024

8/10 Good

Karam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not crowded
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Apr 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Even though we paid for our room in advance, we did not have a room when we checked in as they said they overbooked. It took until 1:00 am to get into our room .
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very comfortable and clean. Rooms are very spacious. Excellent shower.
Stayed 1 night in Aug 2024

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Thumbs up!
Stayed 3 nights in Aug 2024

8/10 Good

Robin

Stayed 1 night in Aug 2024

10/10 Excellent

shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to going to a concert at Bethel woods . It has nice rooms and casino . Our room on the 14th floor has me a beautiful view . I was surprised we couldn’t find any food after the show . Usually I travel with snacks but seeing as the hotel has a 24/7 casino and a cafe called 24/7 I figured we would be able to find food and coffee .
Stayed 1 night in Aug 2024

10/10 Excellent

CESAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thumbs up
Stayed 1 night in Jun 2024

8/10 Good

Richard

Stayed 1 night in Jul 2024

6/10 Okay

THOMAS

Stayed 2 nights in Aug 2024

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Caleb

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
I had a room reserved at the Resorts world Catskills. When u got there they told me I was staying in The Alder and they downgraded me to a worse hotel and I had to pay the same price. Was very ridiculous with no accommodation at all.
Stayed 1 night in Aug 2024

6/10 Okay

Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Need more staff at registration
Stayed 1 night in Jul 2024

10/10 Excellent

Austin

Stayed 1 night in Aug 2024

10/10 Excellent

Kylie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and would absolutely stay here again for future concerts at bethel woods
Stayed 1 night in Jul 2024

4/10 Poor

shelly

Disliked: Staff & service, property conditions & facilities, room comfort
Read this
Staff was rude
Stayed 3 nights in Jul 2024

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and orderly.
Stayed 1 night in Jul 2024