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Hotel Universel Montreal

3.5 star property

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Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

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5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1
  • Montreal Botanical Garden
    ‪8 min walk‬
  • Olympic Stadium
    ‪12 min walk‬
  • Montreal Biodome
    ‪16 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪37 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Classic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Comfort Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Superior Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Universel Montreal

Hotel with a full-service spa, a quick walk to Saputo Stadium
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Hotel Universel Montreal offers 230 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and microwaves can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us that they can't get enough of the convenient parking at Hotel Universel Montreal. During your stay, you're just a quick walk from Montreal Botanical Garden. Free WiFi in public areas, free self-parking and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Italian cuisine while dining at Resto Bar Le Toit Rouge
  • English breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute walk from Saputo Stadium and 8 minutes on foot from Montreal Botanical Garden
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Universel Montreal offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 15005 square feet (1394 square metres) and includes a conference centre. A seasonal outdoor pool, a fitness centre, and spa services are also featured at the business-friendly Hotel Universel Montreal. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Montreal hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 11:00 AM.
Resto Bar Le Toit Rouge – This restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 7 to 20 for adults and CAD 7 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resto Bar Le Toit Rouge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,005 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night, plus a deposit of CAD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 17 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 7 to 20 for adults and CAD 7 to 20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2024-11-30, 554466

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Universel
Hotel Universel Montreal
Hotel Universel Montreal Hotel
Universel Montreal
Auberge Universel Hotel
Hotel Universel Montreal Montreal
Hotel Universel Montreal Hotel Montreal

Hotel Universel Montreal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1216 out of 2429 reviews
Rating 8 - Good. 790 out of 2429 reviews
Rating 6 - Okay. 269 out of 2429 reviews
Rating 4 - Poor. 89 out of 2429 reviews
Rating 2 - Terrible. 65 out of 2429 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Stayed 1 night in Dec 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

RAFAL

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Sybile

Stayed 1 night in Dec 2024

8/10 Good

Renel

Stayed 1 night in Nov 2024

10/10 Excellent

Sebastian

Stayed 1 night in Nov 2024

10/10 Excellent

Henry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Cybele

Stayed 1 night in Dec 2024

10/10 Excellent

Norbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for my work-related stay
This hotel fullfilled exactly what I needed during my 2 week stay in December of 2024.
Stayed 13 nights in Dec 2024

10/10 Excellent

Sabrina

Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Stayed 2 nights in Dec 2024

10/10 Excellent

Salvatore, Stittsviile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dorothee, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Rosina

Business traveller
Disliked: Cleanliness, staff & service, amenities
We booked this hotel for one of our employees who was flown in for our company Christmas party, as it was conveniently located near our workplace. While the hotel itself was clean and reasonably maintained, several issues made the stay disappointing. The most significant problem was parking. Although the hotel advertises "parking included," the lot was full both Friday and Saturday due to events being held on-site. When our employee raised this with the staff, they were told that parking is not guaranteed. This is misleading—if parking can’t be assured, it shouldn’t be promoted as part of the booking. Additionally, the hotel was extremely loud, especially on Saturday night when disturbances escalated to the point that the police had to get involved. This made it impossible for our employee to get proper rest. With a 7:45 a.m. flight the next morning requiring them to leave the hotel at 5 a.m., the noise made it an even more unpleasant experience. Our employee also reported that the front desk staff offered no helpful solutions to these issues, which was disappointing. Overall, while the hotel’s proximity to our office was convenient, the lack of guaranteed parking, the noise, and the unresponsive staff make it hard for me to recommend this hotel for future stays
Stayed 3 nights in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Luc

Stayed 2 nights in Dec 2024

10/10 Excellent

Raed

Stayed 1 night in Sep 2024

10/10 Excellent

Paulette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has great restaurant and bar. The staff is exceptional going beyond the call of duty. Every time you walk into the hotel they greet you with smiles
Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

pierre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Zachary

Stayed 2 nights in Nov 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short and sweet stay :)
we were stay one night. Easy to park .
Stayed 2 nights in Sep 2024

10/10 Excellent

Roxana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean and affordable.
Stayed 1 night in Nov 2024

8/10 Good

Nasean

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024