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Quality Suites

2.5 star property

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Photo gallery for Quality Suites

Lobby
Aerial view
Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired Internet
Reception
Indoor pool

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
3660 W Andrew Johnson Hwy, Morristown, TN, 37814
  • Cherokee Park
    ‪11 min drive‬
  • Panther Creek State Park
    ‪11 min drive‬
  • Cherokee Reservoir
    ‪15 min drive‬

Room options

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired Internet

Suite, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free wired Internet

Suite, Non Smoking

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired Internet

Deluxe Suite, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Exterior

Best Western Plus Morristown Conference Center Hotel

  • Pool
  • Breakfast included
  • Pet-friendly
  • Kids pool
4.3 out of 5, Excellent, (1002)
The price is CHF 121
for 1 room
includes taxes & fees
3 Apr - 4 Apr
Best Western Plus Morristown Conference Center Hotel

About this property

Quality Suites

Art Deco hotel with free breakfast and fitness centre
An indoor pool, a fitness centre and a coffee shop/cafe are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Quality Suites offers 82 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch LED televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Suites. During your stay, you're just a quick walk from Manley Plaza. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Steps from Manley Plaza and 11 minutes on foot from Fountain Plaza
Quality Suites offers its guests an indoor pool and a fitness centre. There's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. The business-friendly Quality Suites also features a vending machine, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

This Art Deco Morristown hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Morristown
Comfort Suites Morristown
Comfort Hotel Morristown
Quality Suites Morristown
Quality Suites Hotel Morristown
Quality Suites Hotel
Quality Suites Morristown
Quality Suites Hotel Morristown

Quality Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 107 out of 438 reviews
Rating 8 - Good. 122 out of 438 reviews
Rating 6 - Okay. 67 out of 438 reviews
Rating 4 - Poor. 60 out of 438 reviews
Rating 2 - Terrible. 82 out of 438 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Rebecca

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Stephanie

Disliked: Property conditions & facilities
Mold in refrigerator. Indoor pool was cold.
Stayed 3 nights in Nov 2024

2/10 Terrible

Tesah

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting. Roaches and bed bugs!!
Stayed 2 nights in Nov 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Oct 2024

8/10 Good

Shinji

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Denise

Travelled with partner
Liked: Staff & service
It was an okay stay
Stayed 2 nights in Oct 2024

2/10 Terrible

thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't even stay here after seeing how trashed the outside was... and read the reviews AFTER I booked. While I'm sure there are some employees working hard there, the building is literally falling apart. I can't believe it's allowed to operate. Ate the money and booked a better spot down the street.
Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in around midnight with my wife and 2 kids. Went to the room and it smelled funny. After trying to sleep for a couple hours I woke up coughing. After turning the lights on to take a better look the AC and the walls by the window were covered in mold. The ceilings had stains from water leaks, the drapes were stained as well from apparent water exposure. I went to the desk asking for a refund seeing we had only been there a couple hours. He said no "we had been asleep already". I showed him pictures still no change. No other rooms were available either. I had to drive another hour to near by Knoxville to rent another hotel room. So now I'm out the 2 days I paid for only 2-3 hours tops at this run down hotel. I am filing a lawsuit in their county for this. Expedia should do a better job of checking their list of hotels.
Stayed 2 nights in Sep 2024

6/10 Okay

Alan

Stayed 3 nights in May 2024

8/10 Good

Willie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Would be good if the pool opened earlier.
Stayed 1 night in Sep 2024

4/10 Poor

Jessica

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely leave unsavory reviews unless absolutely needed and I feel as though this place warrants so. We thought it was closed when we arrived but half the town looks similar. The gentleman at the front seemed bothered I was checking in. Maybe I was interrupting vaping and TikTok scrolling? The building looks like it had survived the initial zombie takeover and as we came across it, decided that the holes and smelly carpet were okay enough. I’m honestly not sure who their housekeeping service was or when they work.. it looks like they’ve been off on their own vacation? The suite only had two towels so we had to “bother” for some of extra’s and same with the sheets for the pullout bed. No bugs though, that’s a nice touch. Lesson learned, don’t just book the link that hubby sends, read the reviews and such first.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Room comfort
When we checked in we were given a room for which the bathroom commode looked like it hadn't been cleaned for quite some time. We were switched to another room and the toilet flapper wasn't working properly. This property has gone down hill in the last couple of years.
Stayed 2 nights in Aug 2024

10/10 Excellent

BARRY, ARCHDALE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add
Stayed 2 nights in Aug 2024

8/10 Good

David

Stayed 1 night in Jul 2024

6/10 Okay

Rebecca

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the greatest
The hotel's breakfast was not that great. The water for the bathtub did not have any cold water at all. It was either hot or scalding.
Stayed 1 night in Jul 2024

2/10 Terrible

Ashley

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It was disgusting I will never stay here again. There was leaks in walls mold stunk like dog pee etc there was even black mold in the pool.
Stayed 1 night in Jul 2024

6/10 Okay

Craig

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs a lot of attention
Property is in poor condition. Rooms are dated and small. I'm surprised this is a Choice hotel. Staff was friendly.
Stayed 1 night in Jul 2024

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and secluded but not very clean. It was a last minute stay and I had two small children with me, the front desk wasn’t very friendly and welcoming
Stayed 2 nights in Jul 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Bfast was excellent
Stayed 1 night in May 2024

10/10 Excellent

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Christopher

Travelled with group
There was a horrible smell on the thrird floor near the ice machine. There was a few old air conditioners setting in the hall there. I believe that they was causing the odor. Other than that i enjoyed my stay. My room was clean and cool.
Stayed 2 nights in Jun 2024