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Elphinstone Hotel

2.5 star property

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Exterior
Exterior
Interior
Interior
Deluxe Room | In-room safe, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
Sai Nivas, 149, P D'mello Road, Mumbai, Maharashtra
  • Mohammed Ali Road
    ‪5 min walk‬
  • Colaba Causeway
    ‪3 min drive‬
  • Gateway of India
    ‪3 min drive‬
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪55 min drive‬

Room options

View all photos for Superior Room

Superior Room | In-room safe, free WiFi, bed sheets

Superior Room

  • 14 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, free WiFi, bed sheets

Deluxe Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Elphinstone Hotel

Hotel in Mumbai with free breakfast and 24-hour front desk
Dry cleaning, laundry facilities and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a front desk safe.
Elphinstone Hotel offers 22 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. This Mumbai hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us that they enjoy the overall property condition at Elphinstone Hotel. During your stay, you're just a quick walk from Mohammed Ali Road. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Colaba Causeway and a few minutes from Gateway of India
  • Airport shuttle service available for a fee
Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Elphinstone Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this Mumbai hotel.

Guests are served a free continental breakfast daily from 7:30 AM to 11 AM.
Room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Elphinstone Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 500.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 1652 per vehicle (one-way, maximum occupancy 0)
  • Rollaway bed fee: INR 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Elphinstone Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Elphinstone Hotel.

Property is also known as

Elphinstone Annexe
Elphinstone Annexe Mumbai
Elphinstone Hotel Annexe
Hotel Elphinstone
Hotel Elphinstone Annexe
Hotel Elphinstone Annexe Mumbai
Elphinstone Hotel Hotel
Elphinstone Hotel Mumbai
Hotel Elphinstone Annexe
Elphinstone Hotel Hotel Mumbai

Elphinstone Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 61 out of 214 reviews
Rating 8 - Good. 90 out of 214 reviews
Rating 6 - Okay. 38 out of 214 reviews
Rating 4 - Poor. 14 out of 214 reviews
Rating 2 - Terrible. 11 out of 214 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Jewel in Mumbai’s crown
This delightful boutique hotel is enhanced by the wonderful staff under the management of Hemond who is extremely welcoming and made our visit memorable. The breakfast was plentiful, the rooms are immaculately clean and the WiFi is the best we have experienced in any of the hotels we have stayed in. The hotel is well placed for access to the main attractions of Mumbai and for cruise ship passengers. We will definitely stay again on our next visit to Mumbai,
Stayed 4 nights in Dec 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Great location, friendly and courteous staff. Room was clean and comfortable. Breakfast was served efficiently and top ups of coffee were freely available. Manager Mr. Hemond Amanna was so helpful in helping us sort out a visa problem. 🙏
Stayed 1 night in Dec 2024

10/10 Excellent

SANDIP

Stayed 1 night in Aug 2024

8/10 Good

Jorge F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, excellent service
Check in was very good, the concierge was excellent providing map with suggestions to do. The kitchen attendants were very nice and helpful. Location was good and easy access to transportation and gateway of India, walking distance from Victoria Terminus
Stayed 4 nights in Apr 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Staff were very friendly and made us feel welcome. The complimentary breakfast was really nice and filling. They also let us keep our bags there after we checked out, these were kept safely for us
Stayed 1 night in Mar 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 3 nights in Jan 2024

10/10 Excellent

Callum

Stayed 2 nights in Dec 2023

4/10 Poor

Bhavnesh

Business traveller
Disliked: Staff & service, property conditions & facilities
One of the worst experience, small rooms and the staff very reluctant to guest service especially the manager a very cunning y
Stayed 2 nights in May 2023

8/10 Good

Anirudh

Stayed 1 night in Mar 2023

10/10 Excellent

Andrew

Stayed 3 nights in Mar 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world courtesy, but fully 21st century outlook
We stayed two nights and found the hotel to be in an excellent location for seeing the tourist attractions of Mumbai. We had arrived in Mumbai after a long train journey and despite not having a restaurant, the hotel was able to order an excellent lunch from a local restaurant which came within 20 minutes and was absolutely delicious. The beds were unbelievably comfortable and the complimentary breakfast was exactly what we as a family needed before going off to do a tour of Dharavi. The staff, headed by the wonderfully courteous and thoughtful manager, Hemond, were always polite and efficient. A hotel which does its utmost to ensure you have a restful and restorative stay.
Stayed 2 nights in Jul 2019

6/10 Okay

Eliana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Arvind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Bed & Breakfast
I feel one of the good hotels in Mumbai. The cleanliness is top notch. The staff is exceptionally good.
Stayed 4 nights in Feb 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a suprisingly modern and comfortable hotel
When you step out of your taxi and look at the outside of this hotel I wouldn't blame you if, on first impression, you jump right back in the taxi and find an alternative place to stay! The outside of the hotel looks terrible and, as you enter the door and go up the flight of stairs, your view of the hotel is only going to get worse and you will - as I did - wonder what on earth you've let yourself in for. However, when you enter the hotel itself on the first floor it's like you enter a tranquil alternative universe. A lot of money has obviously been spent on the place - it's well appointed, clean, well looked after and very inviting. The staff are extremely professional and make you feel like you're in a much grander location than the one outside the hotel. Just one niggle - the hot water tanks are ridiculously small so remember to turn the water off in the shower as you lather up!!! Top tip - the café underneath the restaurant looks rather dark and intimidating but give it a go - it serves the best lassi I've ever tasted in India, and the food is extremely tasty and almost ridiculously cheap. Officers from the neighbouring police station regularly eat there so don't worry about your safety, despite the look of the place. As for the hotel itself, it doesn't have a restaurant, but the staff are more than happy to place an order for you with a nearby restaurant. If you're a shopaholic Crawford Market is only 10 minutes' walk away where you can buy just about anything.
Stayed 4 nights in Jan 2019

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for Money!
Had a good stay at Hotel Elphinstone. All the staff were brilliant and friendly, some great recommendations for local cheap restaurants and take outs. Free breakfast in the morning was nice and chai in the afternoon great after a long day sight seeing. Overall great value for money
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay in a clean and comfortable budget (for Mumbai!) hotel. We would recommend.
Stayed 3 nights in Nov 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
My stay at HEA was superb. On the outside this place does not look like much but inside this is an immaculate hotel with a great lounge area. The room was great and the air-conditioning was excellent. Water dispenser in the lounge is always a massive bonus. When I arrived the guy on reception was really keen to advise me on the surrounding areas and give me advice and what I wanted to see in Mumbai. Whilst I was a little disappointed that I did not get a double bed instead of two singles I was aware that there was no guarantee of my request being granted and this did nothing to take away from what my stay and I would not hesitate to recommend this place.
Stayed 5 nights in Oct 2018

8/10 Good

Jay, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and services.
The room was perfect. All staff very friendly and helpful.
Stayed 3 nights in Sep 2018

10/10 Excellent

seets, Birmingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location great price
great location right in the centre, staff very friendly and helpful, if you need anything just ask the staff and if they can they will get it for you, we required currency, the hotel do not have a exchange bureu however the staff said they can change it for us so we gave GBP to the staff and within an hour they exchanged it and dropped it too our room. Hotel was clean, breakfast was nice, staff always happy to go out of their way to help for the price we paid 15 nights went really quick but we were comfortable and did not need to worry about our belongings going missing. if you want room cleaning just hand them the keys in on your way out. The downstairs of the hotel does not look nice dont let this put you off as the lower building is not part of the hotel. I do recommend you pay extra for the bigger room so there's more space, the small rooms are nice but bigger rooms more comfy and worth paying a little extra. will definitely be staying here again in the future
Stayed 13 nights in Mar 2018

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location, yummy breakfast, good price
I enjoyed the service and professionalism of the staff - when I arrived, I was greeted with a drink and a snack. The staff were very polite, and helped with tips about nearby restaurants, and wifi is available, and the breakfast was pretty yummy. Mumbai is expensive - so I figured it was important to keep my expectations in check - and the hotel was clean, very centrally located, and the staff did an overall amazing job.
Stayed 1 night in Mar 2018

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service
I recommend this hotel. The people running it are very professional and very helpful. I liked the complimentary back massage mat installed in the lobby.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
We had a delightful stay in this hotel - the room was extremely comfortable and very clean. All the staff from the manager to cleaners were very courteous and happy to assist whatever the time. We would have rated the hotel 5 stars, but it is a pity that there is no lift, as there are two flight of stairs to enter the hotel. It was also an extremely pleasant surprise to enter the hotel, as the surrounding area and ground-floor entrance is extremely dingy.
Stayed 3 nights in Feb 2018

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem Of A Hotel
Doesn't look like much from the outside but once you step inside it's a pleasant surprise. Would recommend! All staff very friendly and helpful, room ideal size and clean. Location , couple of nice little local places to eat below hotel or short ride to centre. Thank You :-)
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Staff very friendly. Small breakfast in the morning and tea in the evening is complimentary. Clean. The room is small and has no window so can get very stuffy. Wifi, hot water works fine. Bed is comfortable. 30 min walk down to fort or across to promenade.
Stayed 2 nights in Nov 2017