When arrived, took my shoes off in the hse and after a while, husband said “your feet are black on the bottom”. Went to sit in a chair & legs were broken. Later in the week,went to wash clothes & washer wouldn’t cut on. Addressed the chair & washer, response “put the chair in the shed & I’ve been having trouble with the washer lid & it takes a while to fill with water, FaceTime me later after u finish shopping”. Instead, I paid to wash clothes. Also, a hole in the kitchen ceiling was not attractive. We have been coming to ocean lakes now for 3 yrs. Unfortunately, as adults over 60, we want a stress free & clean cottage and this was not it.