2/10 – Ungenügend
Jay F.
16. Sept. 2024
Verbesserungswürdig: Sauberkeit
All around Terrible
Let me start off by saying we have stayed at about a dozen different places with VRBO and the other popular rental company. This was the only time I have ever been disappointed with our choice. The entire Caravelle complex needs renovation and a good cleaning. It is dirty and old and every surface is dented, scratched, rusted you name it. When we arrived there was trash all the floor of the elevator. The parking structure was equally filthy. The condo we stayed in is equally in desperate need of updating or at least painting. The appliances are rusty, the walls are dirty and scuffed up. The beds are very cheap and uncomfortable. The final straw was that we had bugs in the bathroom and in the sitting area. We paid for eight nights but left after the first night. I contacted Emily to let her know we were checking out early. Although her policy is no refunds I asked for a partial refund since we were so displeased with the condo. She said she would give us a partial refund but after two attempts to contact her again she ghosted me and has not responded to my enquires. She "replied" with a blank message to make the system think she responded to my message through VRBO but that is not the case. Anyway, there are many wonderful condo's in the Myrtle Beach area so we moved on to a different place that was fantastic.
Jay F.
Aufenthalt von 8 Nächten im September 2024