Hotel Trusty Nagoya Shirakawa

3.5 star property

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Photo gallery for Hotel Trusty Nagoya Shirakawa

Reception
Reception
Exterior
Down duvets, desk, blackout curtains, soundproofing
Hallway

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
2-7-13 Sakae, Naka-ku, Nagoya, Aichi-ken, 460-0008
  • Nagoya City Science Museum
    ‪4 min walk‬
  • Shirakawa Park
    ‪7 min walk‬
  • Osu Shopping District
    ‪7 min walk‬
  • Nagoya (NGO-Chubu Centrair Intl.)
    ‪47 min drive‬

Room options

Deluxe Double Room, Smoking with Breakfast Box

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

[ECO friendly] Standard Double Room, Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

[ECO friendly] Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

[ECO friendly] Standard Double Room, Non Smoking (Meal for children will be charged at check in)

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

[ECO friendly] Standard Twin Room, Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Single Room, Smoking with Breakfast Box

  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

Standard Twin Room, Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Standard Double Room, Non Smoking (Meal for children will be charged at check in)

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

Standard Double Room, Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

Deluxe Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Single Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

Standard Single Room, Smoking

  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

Standard Double Room, Smoking with Breakfast Box

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

Standard Single Room, Non Smoking (Meal for children will be charged at check in)

  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

Standard Twin Room, Smoking with Breakfast Box

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

Deluxe Twin Room, Smoking with Breakfast Box

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room, Smoking

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room, Non Smoking (Meal for children will be charged at check in)

  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

Deluxe Double Room, Non Smoking (Meal for children will be charged at check in)

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Double Room, Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Trusty Nagoya Shirakawa

Hotel with a 24-hour front desk, a quick walk to Nagoya City Science Museum
This hotel features self parking, a microwave in a common area and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a hair salon.
Hotel Trusty Nagoya Shirakawa offers 105 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Trusty Nagoya Shirakawa. During your stay, you're just a quick walk from Osu Shopping District. Features include free WiFi in public areas, plus dry cleaning service and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Nagoya City Science Museum and 7 minutes on foot from Osu Shopping District
As a guest of Hotel Trusty Nagoya Shirakawa, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Hotel Trusty Nagoya Shirakawa also features a hair salon, a front desk safe, and a lift. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Nagoya hotel.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1500 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Trusty Shirakawa
Sun Hotel Via Shirakawa
Sun Nagoya Via Shirakawa
Sun Via Shirakawa
Trusty Nagoya Shirakawa
Trusty Shirakawa
Trusty Nagoya Shirakawa Nagoya
Hotel Trusty Nagoya Shirakawa Hotel
Hotel Trusty Nagoya Shirakawa Nagoya
Hotel Trusty Nagoya Shirakawa Hotel Nagoya

Hotel Trusty Nagoya Shirakawa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 537 out of 1001 reviews
Rating 8 - Good. 364 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

YOSHIHISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Yik Sin

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Joshua

Stayed 3 nights in Nov 2024

10/10 Excellent

WENDY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to transit with lots of restaurants nearby. Staffs were really friendly and were very helpful during our stay, especially when we were having trouble figuring out our luggage transfer forms. They were able to make the process much easier. Rooms were clean and beds were comfortable.

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Man Hin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and detail-minded room keeping staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Yong-gu

Travelled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Andrew, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location but still in a quiet area with many dining options nearby and shopping not too far away
Stayed 3 nights in Oct 2024

8/10 Good

otsuka

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 1-night stay!
Hotel was amazing! They stored our bags when we went to Legoland for the day. Very convenient and staff was fantastic.
Stayed 1 night in Oct 2024

8/10 Good

KYOJI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

YU MING

Stayed 2 nights in Sep 2024

10/10 Excellent

Ka Ho

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Sep 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place to stay. Rooms were clean and spacious.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tomotaka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Illumination in room
the room is too dark, need to improve illumination system
Stayed 3 nights in Aug 2024

10/10 Excellent

CHUN HUNG

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel , and parking for 24hrs just 1500yen. Close to shopping areas.
Stayed 5 nights in Aug 2024

8/10 Good

Wai Yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are a few really good ramen restaurants nearby. Check Google Map for details.
Stayed 5 nights in Jul 2024

10/10 Excellent

KWAN YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

PEI LIN

Stayed 7 nights in Jul 2024

10/10 Excellent

JIYEON

Stayed 2 nights in Jul 2024

4/10 Poor

Oi Ting Candy

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff attitude as a whole is fine, because we did not have any chance to get in touch with them except at the time we checked in. But one point being worth mentioning is that the hotel staff would switch the one-way escalator (which is all the way going up) to cater the need of ONE Japanese customer and disregard the need of other hotel users (including us, who were at that time coming back and had to use the escalator to go up to the hotel lobby). It is very interesting and let us experience how “welcoming” the Nagoya people are.
Stayed 4 nights in Jun 2024