Went with great expectations to spend time with a friends group. Even though the house was okay, we had many issues during our stay which ruined our experience. To name few terrible experience with washing machine, cabinet falling off, fire place issue, pet refund.Washing machine NOT WORKING - There were wet soaked floor mats left in the washing, probably left by cleaners since the washing machine stopped working half way. We werent able to use the hot tub much or get wet, since we have no way to wash or dry towels etc. The technician and agent, clearly told us it was unfortunate, they cannot replace the washing since it was holidays. But later on after we left they just lied, saying it was working. Our friends who were travelling to another place, intended to do laundry before leaving but couldnt and also they couldnt find any open laundromats in the area due holiday.Fireplace - When asked about the fireplace not operating properly, agent mentioned it is a liability concern that we cannot use it. But when the technician came, he fixed it and we were able to use. Cabinet My friend's kid was playing near it when it just fell off and luckily he wasnt hurt but was very scared. Cabinet should have been more of a liability than the fireplace.Pet refund-we didnt receive total refund as told, saying we didnt pay as much. They can try to book with/without pet and see how much difference comes to.These are some things that could have been taken care properly prior to renting.