6/10 – Okay
Anna W.
29. Dez. 2024
Gut: Sauberkeit
Napa review
The room was nice and clean. However none of the links in the app for checkin in and deposit work- you have to type in the url to a browser. Communicating with the property manager is apparently texting with an AI Bot! I extended my stay a day but the bot could not process that and it wanted me to pay again for the extra day. It wanted me to send a photo of the broken hinge on a cablnet and of the fridge that didn’t work but you can’t attach photos and why did they even need a photo of the fridge!!! It reminded me to be sure not to park in the car port, which I had not done as the owners were parked there! They did give me a uber voucher for the fridge inconvenience and the food that went bad in there but it was only good for 3 days until 12/31
Anna W.
Aufenthalt von 3 Nächten im Dezember 2024