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Swiss-Belhotel Napier

4.0 star property
VIP Access

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Swiss-SuperSuite Two Bedroom | Premium bedding, in-room safe, laptop workspace, blackout curtains
Swiss-SuperSuite Two Bedroom | View from room
Interior entrance
Deluxe Premium Studio | Premium bedding, in-room safe, laptop workspace, blackout curtains
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Breakfast available

Explore the area

Map
36 Munroe Street, Napier, 4110
  • Marine Parade
    ‪4 min walk‬
  • National Aquarium of New Zealand
    ‪12 min walk‬
  • McLean Park
    ‪13 min walk‬
  • Napier (NPE-Hawke's Bay)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Swiss-SuperSuite One Bedroom

Swiss-SuperSuite One Bedroom | Living area | Flat-screen TV

Swiss-SuperSuite One Bedroom

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss-SuperStudio

Swiss-SuperStudio | Premium bedding, in-room safe, laptop workspace, blackout curtains

Swiss-SuperStudio

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Premium Studio

Deluxe Premium Studio | Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Premium Studio

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Studio

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss-SuperSuite Two Bedroom

Swiss-SuperSuite Two Bedroom | Premium bedding, in-room safe, laptop workspace, blackout curtains

Swiss-SuperSuite Two Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss Super Suite Two Bedroom

Premium bedding, in-room safe, laptop workspace, blackout curtains

Swiss Super Suite Two Bedroom

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Swiss Super Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Swiss Super Studio

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premium Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Premium Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Super Suite One Bedroom

Private kitchen | Fridge, espresso maker, coffee/tea maker

Swiss Super Suite One Bedroom

  • Sleeps 2
  • 1 King Bed

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About this property

Swiss-Belhotel Napier

Art Deco hotel with fitness centre and restaurant
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking and concierge services.
Swiss-Belhotel Napier offers 52 accommodations with espresso makers and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Napier hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Swiss-Belhotel Napier. During your stay, you're just a quick walk from Marine Parade. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute walk from Marine Parade and 5 minutes on foot from Napier Beach
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at Swiss-Belhotel Napier. Parking is available for a fee.

This 4-star Napier hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Restaurant – This restaurant specialises in local cuisine and only serves breakfast.

Languages

English, French, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 32 for adults and NZD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Saffron Social Kitchen

Things to do

  • Gym
  • Private wine tours
  • Wine tours

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: NZD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 32 for adults and from NZD 15 for children
  • Covered self-parking fee: NZD 15 per night
  • Pet fee: NZD 150 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number 9429048987011

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Doubletree Hilton Napier Property
DoubleTree Hilton Napier Hotel
DoubleTree Hilton Napier
Hotel DoubleTree by Hilton Napier Hotel & Suites Napier
Napier DoubleTree by Hilton Napier Hotel & Suites Hotel
Hotel DoubleTree by Hilton Napier Hotel & Suites
DoubleTree by Hilton Napier Hotel & Suites Napier
Doubletree BY Hilton Napier
DoubleTree Hilton Hotel
DoubleTree Hilton
Swiss Belboutique Napier
Swiss-Belhotel Napier Hotel
Swiss-Belhotel Napier Napier
Swiss-Belhotel Napier Hotel Napier
DoubleTree by Hilton Napier Hotel Suites

Swiss-Belhotel Napier Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 162 out of 264 reviews
Rating 8 - Good. 63 out of 264 reviews
Rating 6 - Okay. 24 out of 264 reviews
Rating 4 - Poor. 10 out of 264 reviews
Rating 2 - Terrible. 5 out of 264 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

M L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Nakarin, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, modern and quiet.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Lovely modern and clean room. Great breakfast choices and fast and friendly service by a guy who was cooking, clearing tables and overseeing the admin of the role! Would stay again
Stayed 1 night in Jan 2025

10/10 Excellent

Karamjeet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice stay. Staff was very helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Raja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Friendly staff. Secure and safe, paid parking. Will stay again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay. Lovely breakfast. Enjoyed the secured car park. Very handy to supermarkets and places to eat
Stayed 1 night in Jan 2025

6/10 Okay

Steve

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room just wished the fridge was stocked, only had milk
Stayed 1 night in Jan 2025

4/10 Poor

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property said city views we did not get city views Also if you wanted your room serviced it was $100 per day which was concerning Also the noise from the rooms above such as water running through the pipes disturbed the peace Staff were helpful however
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the facility plus they were very welcoming of my four legged friend
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Dining service wasn't friendly but front desk staff was friendly. Also on Monday mornings no hot breakfast as part of buffet breakfast
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria

Liked: Property conditions & facilities
Everything was great. It was a bit of a disappointment that there was no warm food for breakfast on Monday as it was the chef’s day off. It would have been nice to be warned about it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great staff and would stay again

Great hotel and staff very friendly! Good location, a few mins walk to centre!! Would 100% stay again
Stayed 2 nights in Jan 2025

10/10 Excellent

Kris

Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious room to spread out, quiet and warm. Just needed some cutlery, plates and bowls for self service food.
Stayed 3 nights in Dec 2024

2/10 Terrible

Margret

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The mattress. Could feel the springs- bought a mattress topper but the mattress was unyielding and had a ridge where I was trying to sleep. No facility to make other than one cup of tea each for two people, had to ask for cutlery and a plate. Not even a small microwave or toaster. The suite had next to no furniture. And was not comfortable nor to a standard as advertised at 5 star…..Cat scratched wall;
Stayed 3 nights in Dec 2024

6/10 Okay

Michele

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Rex

Stayed 1 night in Dec 2024

10/10 Excellent

Dalida

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Napier short Holiday

Great position, walking distance to Center city, modern building, safe car park, we had an amazing holiday, thank you!:-)))
Stayed 7 nights in Dec 2024

10/10 Excellent

iain

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent, top notch breakfast and food , rooms were big with modern facilities, Overall great stay , would highly recommended 👍
Stayed 2 nights in Dec 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Napier weekend

The Swiss-Belhotel is a nice place and well located. The staff are friendly and efficient, I would stay again for sure. Thanks, Phil.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sophie

Liked: Cleanliness
Stayed 1 night in Dec 2024