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The Crown Hotel Napier

4.5 star property

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Photo gallery for The Crown Hotel Napier

Heritage Studio | Premium bedding, minibar, desk, iron/ironing board
Premium Suite, 2 Bedrooms | View from room
Bar (on property)
Premium Studio | Beach | On the beach
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
Cnr Bridge Street and Hardinge Road, Napier, 4144
  • Napier Prison
    ‪3 min drive‬
  • Marine Parade
    ‪4 min drive‬
  • National Aquarium of New Zealand
    ‪5 min drive‬
  • Napier (NPE-Hawke's Bay)
    ‪10 min drive‬

Room options

View all photos for Heritage Suite, 2 Bedrooms

Heritage Suite, 2 Bedrooms | Living area | LCD TV, DVD player, iPod dock

Heritage Suite, 2 Bedrooms

  • 60 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Double or Twin Room, 1 Bedroom

LCD TV, DVD player, iPod dock

Double or Twin Room, 1 Bedroom

  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms | Living area | LCD TV, DVD player, iPod dock

Premium Suite, 2 Bedrooms

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 1 Queen Bed and 1 King Bed

View all photos for Basic Studio

Basic Studio | View from room

Basic Studio

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, desk, iron/ironing board

Suite, 1 Bedroom

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Studio

Heritage Studio | Premium bedding, minibar, desk, iron/ironing board

Heritage Studio

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio

Premium Studio | View from room

Premium Studio

  • Sea view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom | Premium bedding, minibar, desk, iron/ironing board

Premium Suite, 1 Bedroom

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | LCD TV, DVD player, iPod dock

Suite, 2 Bedrooms

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

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The price is CHF 108
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includes taxes & fees
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About this property

The Crown Hotel Napier

Beachfront hotel with a fitness centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and a business centre.
The Crown Hotel Napier offers 39 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions come with satellite channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Crown Hotel Napier. During your stay, you're just a quick walk from The Urban Winery. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy a beachfront location while dining at Milk and Honey
  • Cooked-to-order breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Within a 10-minute walk of The Urban Winery and National Tobacco Company Building
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 172 square feet (16 square metres) and includes a conference centre. A fitness centre, a library, and tour/ticket assistance are also featured at the luxury The Crown Hotel Napier. Free self parking is available.

This Art Deco Napier hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.
Milk and Honey – This beachfront restaurant serves breakfast, brunch, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: NZD 8.50 to 19 for adults and NZD 8.50 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Milk and Honey

Things to do

  • Bicycle rentals
  • Gym
  • Library

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (172 square foot of space)
  • Meeting rooms

Outdoors

  • On the beach
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 8.5 to 19 for adults and NZD 8.5 to 19 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Crown Hotel Napier
Crown Napier
Napier Crown Hotel
The Crown Hotel Napier Hotel
The Crown Hotel Napier Napier
The Crown Hotel Napier Hotel Napier

The Crown Hotel Napier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 621 out of 828 reviews
Rating 8 - Good. 172 out of 828 reviews
Rating 6 - Okay. 23 out of 828 reviews
Rating 4 - Poor. 10 out of 828 reviews
Rating 2 - Terrible. 2 out of 828 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place that is well maitained
Stayed 1 night in Dec 2024

8/10 Good

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great location lovely room good shower. Would recommend looking at air conditioning in bedroom and air conditioning a bit noisy.
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel isn’t in the center of town but it’s in a very good location by the sea, quiet, very clean, good size room, helpful staff. Very enjoyable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Crown Napier. It was a great place to stay for walking and dining. Great views!
Stayed 2 nights in Nov 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodation handy to Ahuriri and the beach
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel in a great location
A very welcome pit stop after a long drive. This place was just wonderful. Very relaxing, amazing bath and great location. The staff were really welcoming and very helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a night while in the area for work, very comfortable place to stay, highly recommend, will definitely stay again.

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Amazing location for getting out to sight see in the Napier area. We rented bicycles and did the trail down to various wineries. The hotel itself definitely met expectations with a great view from our room and a washer and dryer available to use. It came in handy to catch up on our laundry.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were amazing, had a great stay here. recommend to all
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed very comfortable. Good shower pressure, convenient to have separate toilet. Lovely view of ahuriri beach. Balcony furniture comfortable. There were noisy disruptive people in next room, but that was sorted out very quickly by management. And they contacted us next morning to let us know they wouldn’t be returning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good condition
Stayed 2 nights in Oct 2024

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place. Would stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Felicity

Stayed 1 night in Sep 2024

8/10 Good

Sookyung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and an elegant apartment
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff to greet you into hotel. Close walk to restaurants and bars. Well done team.
Stayed 1 night in Aug 2024

8/10 Good

Bob

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Raewyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can not fault them. Great place to stay.
Stayed 3 nights in Jul 2024

8/10 Good

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Business traveller
Liked: Property conditions & facilities, room comfort
Comfortable room and bed. Large restroom with jacuzzi ( no time to use it)… Quick check in and checkout. Receipt arrived on line next day.
Stayed 3 nights in Jun 2024

10/10 Excellent

Leen, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, some interesting restaurants nearby. Very clean and well designed rooms. Good parking
Stayed 3 nights in Jun 2024

10/10 Excellent

Hope, Edgartown

Liked: Amenities
Can’t say enough about how much I like this property. I booked one night and ended up staying for two. The staff couldn’t have been nicer and more helpful. I had to transfer rooms - I should have booked the room as soon as I walked into it for the second night - and they above and beyond to make it seamless. I moved rooms at 10 am, their check out time, and left for the day to sight see knowing my refrigerated items were safe and so was my luggage. Can’t wait to come back again! PS most rooms come with a mini kitchen. The second had a dishwasher! I am pretty sure I would never get in here during the summer.
Stayed 1 night in Jun 2024