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Chiaja Hotel de Charme

3.0 star property

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Photo gallery for Chiaja Hotel de Charme

Front of property
Minibar, in-room safe, desk, laptop workspace
Lobby
Free daily buffet breakfast
Minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Via Chiaia 216 1 Piano, Naples, NA, 80121
  • Piazza del Plebiscito
    ‪5 min walk‬
  • Via Toledo
    ‪5 min walk‬
  • Molo Beverello Port
    ‪8 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪8 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

  • 10 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Superior Double Room Single Use

  • 12 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Double or Twin Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Chiaja Hotel de Charme

Waterfront hotel with free breakfast and 24-hour front desk
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and coffee/tea in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Chiaja Hotel de Charme offers 25 accommodations with minibars and a safe. Digital televisions are provided. Bathrooms include bidets and hairdryers.

This Naples hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Chiaja Hotel de Charme. During your stay, you're just a quick walk from Via Toledo. Features include free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Piazza del Plebiscito and 5 minutes on foot from Via Toledo
  • Local-area shuttle service available for a fee
  • Dogs welcome free of charge
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Chiaja Hotel de Charme.

This 3-star Naples hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the waterfront

Accessibility

  • Lift

More

  • 2 floors
  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 1-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1HT3XHT8Y

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Chiaja
Chiaja de Charme
Chiaja de Charme Naples
Chiaja Hotel
Chiaja Hotel de Charme
Chiaja Hotel de Charme Naples
Hotel Chiaja
Chiaja Hotel Naples
Chiaja Hotel Charme Naples
Chiaja Hotel Charme
Chiaja Charme Naples
Chiaja Charme
Chiaja Hotel de Charme Hotel
Chiaja Hotel de Charme Naples
Chiaja Hotel de Charme Hotel Naples

Chiaja Hotel de Charme Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 232 out of 515 reviews
Rating 8 - Good. 190 out of 515 reviews
Rating 6 - Okay. 62 out of 515 reviews
Rating 4 - Poor. 23 out of 515 reviews
Rating 2 - Terrible. 8 out of 515 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

david

Liked: Amenities, property conditions & facilities
Location perfect
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very good location. Hard to find because it is on a pedestrian street garage is located a short walk away.
Stayed 2 nights in Jan 2025

10/10 Excellent

Aziz

Stayed 2 nights in Jan 2025

6/10 Okay

Darius Adam Caleb

Travelled with family
Disliked: Staff & service
My stay was okay overall, and I’d like to highlight the receptionist, who was very nice and welcoming. However, I had a less positive experience with one of the housekeeping staff. I felt that one of the maids was giving me rude stares, which made me uncomfortable and gave the impression of racial stereotyping. This kind of behavior is unacceptable and reflects a lack of proper training in how to interact with guests. I strongly recommend providing staff with better training on professional behavior, including maintaining a respectful demeanor toward all guests. The low rating is due to your maid
Stayed 3 nights in Jan 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

William, Miami Beach

Stayed 2 nights in Oct 2024

6/10 Okay

Donnie

Travelled with group
We arrived at night and couldn’t find the hotel. I finally had to call after pushing our suitcases up and down the street. They close the door at night and there’s no signage. Some members of the staff were very helpful with advice.
Stayed 2 nights in Oct 2024

2/10 Terrible

Gabrielle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Krista

Liked: Amenities
I selected this property from a Rick Steves’ travel book. It was delightful. I will visit again.
Stayed 1 night in Oct 2024

8/10 Good

Tania

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Minimal amenities but nice location in Chiaia district
Stayed 2 nights in Oct 2024

10/10 Excellent

Lilly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the location. We felt safe, It was walking distance to most of the sites we wanted to see. There is a train stop not too far away called Toledo. We actually saw many of the things we wanted to see while walking back to the hotel from the street. The staff was very helpful. The breakfast was just what we need to start our day. We would definitely stay here again. The room was perfect size and had a small balcony to look out. The front door was not immediately recognizable, but the address it clearly marked and all you have to do at night is ring the doorbell on the left and you will be buzzed in through the small door which is an access through the large arched doors. The doors are open during the day and all you have to do is walk through to the stairs or elevator to the right. The building is terracotta colored with white balconies.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with lovely staff.

Stayed 9 nights in Sep 2024

10/10 Excellent

Elda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff very helpful
Stayed 1 night in Aug 2024

10/10 Excellent

David van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind and helpfull. The hotel is beautiful and located in a very nice part of the city. We’ve stayed here multiple times and I surely recommend staying here!!
Stayed 2 nights in Aug 2024

8/10 Good

Hussein

Travelled with family
Liked: Cleanliness, staff & service
I like the location. The room is too small.
Stayed 7 nights in Jul 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naples

Location was great, the morning breakfast was more than i expected and the staff was very Professional/Helpfull with all our day travel destinations I have traveled to approximately 75 countries so speak from experience so would recommend this hotel to any seasoned traveler Terry Keys
Underground Naples
Abandoned Houses from daytrip to Sorrento
Exploring Churches in Naples
Stayed 4 nights in Mar 2024

10/10 Excellent

Juliana

Stayed 1 night in Mar 2024

8/10 Good

Peta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay. The staff were great' welcoming and very helpful. An oasis of calm in this joyful, busy and lively city.
Stayed 4 nights in Feb 2024

10/10 Excellent

Elaine

Liked: Staff & service, property conditions & facilities
I’ve stayed here twice in the single room (which, happily, is more like an American “full” sized bed vs just a twin). I stayed here just one night each time because I needed to catch the ferry the next day to Capri. The service is helpful, the breakfast has all the basics, and it’s walking distance (12 mins) to the ferry departure point. If you’re a budget traveler and just need a classic, comfortable hotel, this is a great option. Nothing too fancy, very old school, everything is in order. I like the vintage charm. Good google options very close to the hotel and Gambrinus cafe/pastry shop is not to be missed.
Stayed 1 night in Sep 2023

10/10 Excellent

Nir

Stayed 1 night in Aug 2023

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a lively area with shops and restaurants. The staff here is wonderful - very helpful and kind. The delicious breakfast consists of fruit, yogurt, pastries, coffee, and cappuccino. We enjoyed our stay very much.
Stayed 1 night in Jul 2023

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location - we walked everywhere

This little B&B, tucked away in the middle of the city, was a very welcome surprise. On our only night in Naples, we walked all around and to the port for dinner & drinks. Take the Underground Tour (Napoli Sotterranea) around the corner on Vico S. Anna di Palazzo for another nice surprise.
Stayed 1 night in Jun 2023

10/10 Excellent

HANIT

Stayed 4 nights in Jun 2023