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Smart Hotel Napoli

4.0 star property

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Photo gallery for Smart Hotel Napoli

Property entrance
Reception
Exterior
Premium bedding, down duvets, pillow-top beds, minibar
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Stazione Marittima, Naples, Città Metropolitana di Napoli, 80133
  • Molo Beverello Port
    ‪6 min walk‬
  • Port of Naples
    ‪9 min walk‬
  • Via Toledo
    ‪13 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, down duvets, pillow-top beds, minibar

Standard Quadruple Room

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Superior Double Room, Mezzanine

Premium bedding, down duvets, pillow-top beds, minibar

Superior Double Room, Mezzanine

  • Marina view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed, No Windows

View from room

Standard Double Room, 1 Double Bed, No Windows

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double or 2 Single Beds, No Windows

View from room

Standard Double Room, 1 Double or 2 Single Beds, No Windows

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room

  • Marina view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Camera Standard (Tripla)

Camera Standard (Tripla) | Premium bedding, down duvets, pillow-top beds, minibar

Camera Standard (Tripla)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Junior Suite, 1 Double Bed, Jetted Tub

Junior Suite, 1 Double Bed, Jetted Tub | Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 Double Bed, Jetted Tub

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Jetted Tub

Room, 1 Double Bed, Jetted Tub | Private spa tub

Room, 1 Double Bed, Jetted Tub

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Patio, Ground Floor

Double Room, Patio, Ground Floor | Premium bedding, down duvets, pillow-top beds, minibar

Double Room, Patio, Ground Floor

  • Marina view
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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Front of property

Royal Continental Hotel Naples

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  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1228)
The price is CHF 301
for 1 room
includes taxes & fees
8 May - 9 May
Royal Continental Hotel Naples

About this property

Smart Hotel Napoli

Art Deco inn connected to the convention centre in Naples with free breakfast
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free inn. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, a business centre and conference space.
Smart Hotel Napoli offers 63 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch Smart televisions come with digital channels. Bathrooms include bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Our customers tell us that they can't get enough of the helpful staff at Smart Hotel Napoli. During your stay, you'll be connected to the convention centre and just a quick walk from Molo Beverello Port. Features include free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Italian cuisine at Molo10, a bistro with ocean views
  • Services include a concierge, a porter and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Molo Beverello Port and Port of Naples
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre, a meeting room, and coworking spaces. Event space at this inn measures 861 square feet (80 square metres) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at Smart Hotel Napoli. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Naples inn is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Molo10 – Overlooking the ocean, this bistro specialises in Italian cuisine and serves breakfast, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Molo10

Things to do

  • Art gallery
  • Designer stores
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 861 square feet of conference space
  • Business centre
  • Coworking space
  • Meeting room

Outdoors

  • Dock
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
This property is located within a secured customs area, and guests must pass through security to access it. The nearest vehicle access point is 164 feet (50 meters) away.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day, plus a deposit of EUR 100 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (up to 2 years old)
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Smart Hotel Napoli offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1CDFEU64O

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Smart Hotel Napoli Inn
Smart Hotel Napoli Naples
Smart Hotel Napoli Inn Naples

Smart Hotel Napoli Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 271 out of 438 reviews
Rating 8 - Good. 117 out of 438 reviews
Rating 6 - Okay. 33 out of 438 reviews
Rating 4 - Poor. 9 out of 438 reviews
Rating 2 - Terrible. 8 out of 438 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Hafedh

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

hua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, spacious and convenient! It was really quiet even when cruise came, no impact to quietness. Breakfast was excellent with great options . Staff are all very nice and helpful! We really enjoyed the stay!
Stayed 4 nights in Dec 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good
Stayed 2 nights in Nov 2024

10/10 Excellent

QI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
Stayed 4 nights in Nov 2024

10/10 Excellent

Vit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing breakfest, clean room, comfy bed, unfortunately you can hear the noise from the port, but you could expect that because of the location
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is adjacent to the port and is convenient for the ferry.
Stayed 1 night in Oct 2024

6/10 Okay

antonella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location, excellent rooms, spacious and clean. The reception staff is very nice. Breakfast average (plenty of choice but not the best quality). The bar inside the hotel is quite expensive and the service is poor. (We ordered aperitivo and the crisps were all crumbled that needed a spoon to be eaten, and nothing else). Overall it was a pleasant experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Firas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Aug 2024

4/10 Poor

matthew

Stayed 1 night in Oct 2024

10/10 Excellent

Zahim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Alibus and metro. Very convenient if one wishes to visit the islands as the ferry companies are 60 metres from the hotel. We liked the safety around the hotel and the staff were very good. Breakfast was just like any other European hotel.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Smart Hotel. It is centrally located and felt clean and safe. Both the check in and check out process were quick and efficient. Staff were also nice. Since I’m celiac, I particularly liked that there were gluten free options for breakfast e.g. bacon, eggs, and sausages. Dietary restrictions were clearly outlined in the signage for each dish.
Stayed 2 nights in Oct 2024

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tristan, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smart Hotel was just fine for the price I paid and the reasons I needed it. It was conveniently located near metro from the Napoli centrale. Morning breakfast was nice and plentiful. For the price I paid, and the reasons I wanted to stay there I thought Smart Hotel was exactly what I thought it would be, would stay again, if I ever go back to Naples that is.
Stayed 2 nights in Oct 2024

10/10 Excellent

Velma

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to cruise line we were going
Stayed 1 night in Oct 2024

6/10 Okay

Roland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe at night as area is secured by port police. The dislikes are: a. the distance from car/taxi drop off to hotel door must jave been at least 50 yards; b. elevator is very slow moving even on just one floor; c. Bedside lamp being hung from ceiling but too far from the headwall that it sticks out too far thus hitting it hit multiple times and d. bathroom shower is too small.
Stayed 3 nights in Oct 2024

10/10 Excellent

Terry, Iqaluit

Stayed 1 night in Sep 2024

10/10 Excellent

aden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will choose the same hotel again

Staff was very helpful and room was clean and neat. Excellent location esp if you are taking a ferry to the nearby islands.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cecilia, Largo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding stay at this hotel!!! The staff and service are wonderful! Tina at the restaurant bar is wonderful, Lina at breakfast room outstanding! Samir and “All” of the personnel at the hotel are just amazing! I’ll definitely try to come back to this wonderful hotel!
Stayed 1 night in Oct 2024

6/10 Okay

Salwa

Stayed 1 night in Sep 2024

10/10 Excellent

Damil

Liked: Cleanliness, staff & service, property conditions & facilities
The young girl and the young guy at the bat were great. Great customer service and always smiling. The complimentary breakfast was poor for the price paid to stay at the hotel. I think they could do better.
Stayed 1 night in Sep 2024

8/10 Good

Etil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and modern, clean and the rooms are spacious. It was easy and quick to check in and out but the best part is the location. If you need to take a ferry or go to the airport or the train station it’s very convenient.
Stayed 1 night in Sep 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved opening the curtains in the morning to see a cruise ship outside. The location is very good with trips to the islands practically on the doorstep. Also the new metro entrance at the front takes away the stress of trying to cross a very busy road! This was not our first stay there and I hope to return again soon.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2024