See all properties

UNA HOTELS Napoli

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for UNA HOTELS Napoli

Front of property
Property entrance
Premium bedding, down duvets, in-room safe, desk
Front of property
Daily buffet breakfast for a fee

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Laundry
  • Room service
  • Housekeeping

Explore the area

Map
Piazza Garibaldi, 9/10, Naples, NA, 80142
  • Via Toledo
    ‪3 min drive‬
  • Molo Beverello Port
    ‪3 min drive‬
  • Port of Naples
    ‪4 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Double Room

Premium bedding, down duvets, in-room safe, desk

Superior Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Premium bedding, down duvets, in-room safe, desk

Suite

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, down duvets, in-room safe, desk

Executive Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Premium bedding, down duvets, in-room safe, desk

Classic Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room (With Extra Bed)

Premium bedding, down duvets, in-room safe, desk

Superior Twin Room (With Extra Bed)

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room (2 Adults + 1 Child)

Premium bedding, down duvets, in-room safe, desk

Superior Double Room (2 Adults + 1 Child)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room

Premium bedding, down duvets, in-room safe, desk

Classic Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

View from room

Starhotels Terminus

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1079)
The price is CHF 200
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Starhotels Terminus

About this property

UNA HOTELS Napoli

Pet-friendly hotel connected to the convention centre in Naples with a rooftop terrace
This smoke-free hotel features a restaurant, a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and concierge services are on-site. Housekeeping is available on request.
UNA HOTELS Napoli offers 89 air-conditioned accommodations with a safe and a hairdryer. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a shower, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at UNA HOTELS Napoli gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Spaccanapoli. You'll find features such as free WiFi in public areas, plus a restaurant and a snack bar/deli. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Vesuvio Roof Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests love the restaurant and breakfast
  • 5 minutes by foot from Spaccanapoli and a 3-minute drive from Via Toledo
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and 3 meeting rooms. A rooftop terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly UNA HOTELS Napoli.

This 4-star Naples hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Vesuvio Roof Restaurant – This restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 10 to 30 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Vesuvio Roof Restaurant

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 to 30 for adults and EUR 0 to 30 for children
  • Nearby parking fee: EUR 30 per day (492 ft away)
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1SRWAOHTW

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Napoli Una
Hotel Una Napoli
Napoli Hotel Una
Napoli Una Hotel
Una Hotel Napoli
Una Hotel Napoli Naples
Una Napoli
Una Napoli Hotel
Una Napoli Naples
Una Hotel Naples
UNAHOTELS Napoli Hotel Naples
UNAHOTELS Napoli Hotel
UNAHOTELS Napoli Naples

UNA HOTELS Napoli Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 648 out of 1149 reviews
Rating 8 - Good. 333 out of 1149 reviews
Rating 6 - Okay. 112 out of 1149 reviews
Rating 4 - Poor. 25 out of 1149 reviews
Rating 2 - Terrible. 31 out of 1149 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Koichi

Stayed 4 nights in Dec 2024

10/10 Excellent

kamalanathan

Stayed 3 nights in Dec 2024

6/10 Okay

Catherine

Travelled with family
Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Handy location for what we wanted to do.
Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una Hotel Napoli Centrale Station
Exceptional hotel for being so close to the Naples. Italy Central Train Station, and very reasonably priced. Only a 10 minute walk was required.
Stayed 1 night in Dec 2024

8/10 Good

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good Location, near Napoli's central train station, clean and friendly staff. The rooms are large enough with all amenities for a morning coffee, but also has a roof terrace with a very good restaurant. A good value for money.
Stayed 1 night in Nov 2024

6/10 Okay

Art

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My room smelled like cabbage. The floors were not the cleanest. The area around it is transient with a ton of litter. Very busy area being right by the train station. Staff was super friendly!
Stayed 2 nights in Dec 2024

8/10 Good

Elana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, it's a fine hotel and the location is both a great asset (if it's a short stay) or not (if you want to be "in the middle of Naples"). Great if you are overnighting in Naples as it's in the same piazza as Garibaldi/Napoli Centrale. Water pressure in the shower is fine. Beds are comfortable. Note that in the winter, you have a base level of heat on and can't do that much to change it; if you get cold easily, this is great. The restaurant is okay, but there are better dining options in the city. Front desk service is good. Bar/restaurant service is fine at established mealtimes but spotty outside that.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Located in an absolutely awful area. Even walking to the hotel was pretty eye opening. Nearly getting run over crossing a pedestrian crossing right outside the entrance. We saw a cockroach in the hallway and it nearly entered our room, even the cleaner didn’t know what to do! The only staff that greeted us with a smile and care was the restaurant staff. The hotel itself is a little outdated as well and doesn’t justify the price. Just needs a little more love and care overall.
Stayed 5 nights in Aug 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of homeless people around the train station
Stayed 3 nights in Nov 2024

10/10 Excellent

Kelley, Strafford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself was nice. Area was a bit sketchy but honestly felt perfectly safe walking a few blocks around the hotel. Loud traffic at nite while trying to sleep. only a a 5 min drive to hotel at 4am with no traffic tho. Recommend for quick layover.
Stayed 1 night in Nov 2024

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The UNAHOTELS is in a very good location, the personal was very polite, and the service provided was good.
Stayed 3 nights in Nov 2024

6/10 Okay

FEDERICO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good, but we had a minor issue
The Hotel is nice. One issue we had was that when we reserved the hotel it said that we could get breakfast added for $0, so we expected to get the breakfast included for no charge. When we checked in we were informed that breakfast was not included. I provided feedback through hotels.com explaning that breakfast was advertised at no charge. No one contacted me to rectify the problem and we were charged for breakfast. I mentioned it again to Sergio during check out and explained what they advertise on their website, he said he would look into it. I said I was going to wait at the restaurant. Again no one contacted me or offered to rectify the problem before we left. Overall, though. This was a good stay. The room was clean. The service at the restaurant was very good, but be warned that the place has no vibe (elevator music) and the food is two to three times more expensive than what you can find a block away for comparable quality.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Eliana Hiromi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best customer service
The employees are very nice and helpful. The hotel is clean and have nice rooms. Very close to stores and public transports. From some rooms you can see the Vesuvio. Around the hotel, it's noisy, but the window blocks the majority of it. Not the nicest area, but for a business trip, it was perfect.
Stayed 1 night in Nov 2024

10/10 Excellent

Scott, Powell Butte

Liked: Cleanliness, staff & service, property conditions & facilities
Really great property wonderful bed, great hot water and super staff. And for Americans wonderful air-conditioning
Stayed 2 nights in Oct 2024

4/10 Poor

KELVIN DAVID

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

M

Travelled with partner
Liked: Cleanliness, amenities
Hotel itself is nice and has a warm and inviting atmosphere. Staff are friendly and attentive. As some others have mentioned, the surrounding area is a bit busy and can be sketchy, but we would definitely stay at this hotel again.
Stayed 3 nights in Oct 2024

10/10 Excellent

joy

Travelled with partner
Very good service BUT still waiting for my 50euro that charged on checkin more than 1 week . They should be paid after the check out
Stayed 1 night in Oct 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern and nice. Staff are courteous and helpful. Rooftop restaurant and bar is very good and definitely worth a visit. The surrounding area is inner city and very gritty, but is a very convenient location close to the train station.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Wonderfull room with a view over the Piazza. Beautiful rooftop bar and restaurant with excellent selections. Nice and friendly staff.
Stayed 1 night in Oct 2024

8/10 Good

Dan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not the best neighborhood
Stayed 2 nights in Oct 2024

8/10 Good

Erwin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is walking distance from the central train station and bus stops. Walkable to some attractions, dining, shopping. The hotel reception was polite, helpful and gave good suggestion what sights to visit and advise on safe place to walk around the hotel vicinity.
Stayed 2 nights in Oct 2024