Upon check-in, we found dead palmetto roaches throughout the house, as well as dead and live small bugs in the master bath and entryway. We also found food under the master bed left by previous renters. The sheets, mattress cover and comforter in the room with two twin beds were all stained. We notified the rental agency of all of this immediately and provided pictures. I cleaned up the house myself and we were not offered new linens. They sent an exterminator out the next morning to spray, but then I felt uncomfortable staying because we had two small children in our party, and now there were fresh chemicals in the home. (The exterminator informed us there was a known pest issue in the home, and he had "bombed" the house approximately one month ago. It did not appear that anyone had inspected the home before we checked in to make sure there were no more issues.) We left after the first night and stayed with family because we felt uncomfortable in the home. Further, the neighborhood is far from trendy, which is what is advertised in the listing. The block has other homes in various states of disrepair, and it is not within comfortable walking distance of anything. (Though, it is close to the botanical gardens and to other attractions by car.) We have requested the rental company make things right by offering us a partial refund, seeing as how we only slept in the house 1 out of the 4 days we booked because of the state of the rental, but they have not replied to this request.