2/10 – Ungenügend
Lisa P.
16. Feb. 2025
Verbesserungswürdig: Sauberkeit
Nice people who did not follow through
We arrived at 6:30 PM, having been in communication with the owners all afternoon long to let them know a specific time. When we step through the door, there was absolute chaos in the house. It was not ready. There were mops and brooms everywhere. We couldn’t even get into the kitchen because of all the junk that was in the way. The ladies were frantically trying to get it done,We went to get a bite to eat, and came back at 8:30-ish. House was still not ready. We said to them “we have got to get some sleep. We’ve been driving all day long”. I asked if we could just go to the bedrooms. Well, they weren’t ready either. No sheets, no towels.(And by“ No towels”… I mean NO TOWELS. They literally were no bath towels in the house. The lady said.”Well, We always bring our own towels on vacation”What the what?!?I was told by the main owner that we would be refunded for that evening. It never happened, and it’s been over a year.Find somewhere else to stay.
Lisa P.
Aufenthalt von 4 Nächten im Juni 2024