Getting into the condo was interesting, codes for the elevator & condo unit, sensor was sensitive so hard to get the code right the first time. The instructions to the condo were written in one long paragraph which made finding individual instructions, such as the codes to the elevator, etc., a challenge. Could not get any heat in the unit, there is a nest thermostat that required watching a you tube video to operate. Once we figured it out, we got the heat going and was fine. The owner/managers were not very responsive as we worked through the heat issue. Lots of construction in that area made getting around challenging but not too bad. After a few nights we no longer heard the trains all night long. I was grateful the unit came with earplugs on the bedside table. The unit itself was comfortable and nicely furnished however, not greatly appointed. No sponge or dish towels in the kitchen, not enough TP and only 1 box of tissues.