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El Torreón de Navacerrada

3.0 star property

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Photo gallery for El Torreón de Navacerrada

Exterior
Double Room | Memory-foam beds, individually decorated, individually furnished
Business centre
Restaurant
Treatment room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
C/ La Tejera, 18, Navacerrada, Madrid, 28491
  • Puerto de Navacerrada Ski Resort
    ‪12 min drive‬
  • Plaza de Toros
    ‪15 min drive‬
  • Parque Recreativo Las Berceas
    ‪15 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Memory-foam beds, individually decorated, individually furnished

Standard Double Room

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Double Room

Double Room | Memory-foam beds, individually decorated, individually furnished

Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

El Torreón de Navacerrada

Country house in Navacerrada with restaurant and bar/lounge
This smoke-free country house features a restaurant, a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and free use of bicycles are on-site. Housekeeping is available once per stay.
El Torreón de Navacerrada offers 10 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. 10-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided once per stay.

Recreational amenities at the country house include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at El Torreón de Navacerrada, you'll be close to Church of San Sebastian. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes complimentary bicycles
  • 8 minutes by car from Church of San Sebastian and 9 minutes from De Pino a Pino Navacerrada
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. Event space at this country house measures 538 square feet (50 square metres) and includes a conference centre. A library, a terrace, and an arcade/games room are also featured at El Torreón de Navacerrada. Free self parking is available.

This 3-star Navacerrada country house is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:30 AM.
El Torreón de Navacerrada has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: EUR 11.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Free bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Wedding services

Business services

  • Business centre
  • Conference centre (538 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 10-inch flat-screen TV with satellite channels

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 45
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 11.50 per person
  • Late check-out fee: EUR 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

El Torreón Inn Navacerrada
El Torreón Navacerrada
El Torreón Navacerrada House
El Torreón House
El Torreón Navacerrada Country House
El Torreón Navacerrada Adults Country House
El Torreón Adults Country House
El Torreón Navacerrada Adults
El Torreón Adults
Navacerrada El Torreón de Navacerrada- Adults Only Country House
El Torreón de Navacerrada- Adults Only Navacerrada
El Torreón de Navacerrada
Country House El Torreón de Navacerrada- Adults Only
El Torreon Navacerrada Adults
El Torreon De Navacerrada
El Torreón de Navacerrada Navacerrada
El Torreón de Navacerrada Adults Only
El Torreón de Navacerrada Country House
El Torreón de Navacerrada Country House Navacerrada

El Torreón de Navacerrada Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 61 reviews
Rating 8 - Good. 9 out of 61 reviews
Rating 6 - Okay. 8 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rosa and her team made us feel at home. Excellent service. I recommend it
Stayed 2 nights in Feb 2024

10/10 Excellent

Maksim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Very nice and cozy hotel where you feel like home.
Stayed 1 night in Dec 2023

4/10 Poor

Ruth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Estrella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treat Yourself Right-Book at El Torreon and Enjoy
We got extremely lucky with our stay at El Torreón de Navacerrada. We booked the hotel based on location and after reading reviews provided by previous visitors to the hotel. They were spot on, since the hotel is warm and inviting and the genuine attention by the staff to make sure we were comfortable and informed of the local area was over the top helpful. We enjoyed with the nice touches the hotel provided with specialized soap, candies throughout and fruits placed in various location with the hotel was a nice treat. The host of the hotel and assistance come Anna deserves a special shout out for making us feel welcome. I should note that we forgot a jacket upon check out and she arranged to have it mailed to our home in Madrid. We offered and hoped to pay for this, but she refused, which is beyond the customer service standard we have been accustomed to. So, the city of Navacerrada is well work it for a weekend or longer with a lovely downtown within a short walk from the hotel and our trip was topped off with an all around terrific experience at El Torreon. We will be back, but only when we can get a confirmed booked at this hotel.
Stayed 1 night in Apr 2019

10/10 Excellent

Efi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Anna for great welcoming weekend ! :)
Stayed 2 nights in Oct 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
Hotel Reception was entirely in Spanish; I was able to navigate the process knowing only English. Clean and comfortable room. They even offered to carry my luggage. From what I understand, children are not allowed on the property; this is likely to ensue comfort of the other guests as the property is half hotel and half restaurant. I did not get a chance to try the breakfast as it starts at 9am and I needed to leave around 8am each morning.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Juan Manuel

Stayed 1 night in Sep 2024

10/10 Excellent

Ana Isabel

Stayed 2 nights in Oct 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio, agradable y buen trato. Y un sitio para estar tranquilo y relajado.
Stayed 2 nights in Aug 2024

6/10 Okay

camille

Disliked: Room comfort
Bien
Difficulté de communication avec le personnel qui ne parle que espagnol, ce qui n'était pas notre cas. Personnel très absent mais somme toute sympathique. Chambre qui a du charme mais très humide. Literie assez creusée.
Stayed 4 nights in May 2024

10/10 Excellent

Yago

Stayed 1 night in Apr 2024

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente
Stayed 2 nights in Feb 2023

10/10 Excellent

Ana Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel encantador en Navacerrada
Pasamos la noche del sábado y todo fue perfecto desde el primer minuto. Es el rincón ideal para disfrutar con tu pareja. Romántico y tranquilo. Todo el personal muy profesional y amable. En cuanto al restaurante, la comida estaba riquísima, elaborada con productos de primera calidad. Estamos deseando volver.
Stayed 1 night in Sep 2021

2/10 Terrible

Francesc

Disliked: Staff & service
Mal trato y malas formas
La experiencia no ha sido nada positiva y estoy muy descontento. Cuando llegamos, nos indicaron que nuestra habitación es la que estaba al lado de la recepción, muy pequeña y con poca intimidad. Al preguntar por qué nos asignaban esa habitación, nos dijeron que las habitaciones que se reservan por Hoteles.com son esas y que la dirección asigna las habitaciones como considera (es decir, la reserva directa tiene mejores habitaciones). La señora de recepción nos empezó a querer echar, dijo que cancelaba la reserva y que no nos podíamos quedar. Nos tuvimos que poner fuertes y exigir hoja de reclamaciones, a lo que se negó. Finalmente la señora dio unos golpes y abrió otra de las habitaciones “buenas”. No nos fuimos porque era tarde y no sabíamos donde podríamos encontrar alojamiento, pero la experiencia fue muy desagradable y no estoy nada contento con el servicio.
Stayed 1 night in Nov 2020

6/10 Okay

Angel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Sitio caro para lo que ofrecen
Por motivo del Covid todos los servicios del hotel están cerrados, tendrían que avisarlo, con el precio que cobran no te dan ningún servicio, al final es caro para lo que dan. Las habitaciones están bien pero no es para el precio que cobran
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Aline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
El hotel es súper acogedor, la habitación muy cómoda y limpia. Merece mucho la pena. El desayuno completo y fresco. Fue una estancia perfecta, 2 noches y 3 días. Seguramente volveré
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
La ubicación es buena, pero los servicios no. Estuvimos todo un dia sin calefacción y al marchar ni siquiera pudimos desayunar en el hotel pues el restaurante estaba cerrado. Aunque el desayuno no estuviera incluido en el precio, debía existir la posibilidad de desayunar.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato del personal y los detalles .............
Stayed 1 night in Sep 2019