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Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
Treetop 1-Bedroom Suite | Pillow-top beds, free minibar, in-room safe, desk
Balcony
Outdoor pool
Exterior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
Norman Manley Blvd, Negril, Westmoreland
  • Bloody Bay Beach
    ‪13 min walk‬
  • Seven Mile Beach
    ‪2 min drive‬
  • Kool Runnings Water Park
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite | Pillow-top beds, free minibar, in-room safe, desk

Treetop 1-Bedroom Suite

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard | Pillow-top beds, free minibar, in-room safe, desk

Treetop Standard

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

Adults-only beachfront property with outdoor pool
At Sunset at the Palms Resort - Adults Only - All Inclusive, spend the day on the private white sand beach where you can enjoy snorkelling. Then return for a meal at one of the property's 4 restaurants.
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Negril property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

A private beach and a health club are featured at the property. An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures.
Our customers tell us they can't get enough of Sunset at the Palms Resort - Adults Only - All Inclusive's great beach location. During your stay, you're just a quick walk from Jamaica Beaches. Free breakfast, free WiFi in public areas and 4 restaurants are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Caribbean cuisine at Palm Grove, one of the property's 4 restaurants and 3 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Jamaica Beaches and 13 minutes on foot from Bloody Bay Beach
  • Airport shuttle service available for a fee
Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers. Have fun in the sun at Sunset at the Palms Resort - Adults Only - All Inclusive with summer activities such as snorkelling, scuba diving and windsurfing.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a health club and a hot tub.

This 4.5-star Negril property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Palm Grove – This buffet restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner.
Lotus Leaf – This restaurant specialises in Fusion cuisine and only serves dinner. Reservations are required. Open selected days.
Palm Breeze Beach Grill – This beach brasserie specialises in Caribbean cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Chefs' Showcase – This theme restaurant specialises in local cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Blue Coffee Cafe – Overlooking the pool, this café only serves light fare. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking

Entertainment

On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Coffee Cafe
  • Chefs' Showcase
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Palm Grove

Things to do

  • Billiards/pool table
  • Free beach club
  • Health club
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Transport options are available for minimum 2 guests. Return airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunset at the Palms Resort - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 99 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sunset at the Palms Resort - Adults Only - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 777 out of 1110 reviews
Rating 8 - Good. 208 out of 1110 reviews
Rating 6 - Okay. 74 out of 1110 reviews
Rating 4 - Poor. 30 out of 1110 reviews
Rating 2 - Terrible. 21 out of 1110 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Linda

Liked: Staff & service, property conditions & facilities
Service and people were great. Rooms were kind of average, and our room was very noisy because it was near the road. It took us way too long to get there and way too long to get from there back to the airport.
Stayed 7 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Daniel Robert

Stayed 5 nights in Nov 2024

10/10 Excellent

Zenia

Liked: Cleanliness, staff & service, amenities
It’s a beautiful property with very nice and courteous staff. It’s more of a throw back to resorts of the 1960’s with free standing cottages so you only have one other neighbor in your building. The grounds are filled with trees and foliage. If you’re looking for nightlife, restaurants, entertainment, swim up pools and people, this is not for you. It’s quiet with a piano singer for entertainment, single buffet style restaurant for food, beach for swimming and other people for talking and communing with when company The crowd skews older and more subdued than other resorts. Many people return year after year and we plan to do the same.
Stayed 10 nights in Dec 2024

10/10 Excellent

Brad Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is awesome very relaxing place to vacay, they take care of it all.
Stayed 5 nights in Dec 2024

10/10 Excellent

carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, well manicured grounds, awesome beach and great chef
Stayed 11 nights in Dec 2024

10/10 Excellent

Ian William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sunset at the palms was an amazing getaway! The plants were all beautiful the staff went above and beyond, the food was so good, and the drinks are the best!
Stayed 6 nights in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Yocheved

Travelled with partner
Disliked: Amenities, property conditions & facilities
I liked the massage provided by Brenda
Stayed 6 nights in Nov 2024

6/10 Okay

Heather, Santa Fe

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Traffic noise from road went all night. Food was okay, but nothing special.
Stayed 8 nights in Nov 2024

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are extremely welcoming. The resort was immaculate as well as our luxurious accommodations. Drinks were strong. The food was amazing and the variety was remarkable. We were sad to leave but….we already are planning our return. Met many folks from all over the world, and made new lifelong friends. Love, love The Sunset at the Palms!
Stayed 6 nights in Nov 2024

10/10 Excellent

Joseph, Pagosa Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like home away from home. Friendly staff, clean comfortable beds, and amazing food! The beach was amazing and I wasn’t ready to leave!
Stayed 6 nights in Nov 2024

10/10 Excellent

Charles, O'Fallon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Nov 2024

10/10 Excellent

Vickie Lee

Travelled with family
Liked: Amenities
I have stayed at Sunset at the Palms four times now and plan on going back in the spring. This place is so inviting. It is calm and laid back. The grounds are beautiful and the beach is one of the best on Bloody Bay. They have a great staff that try and do anything they can to make your vacation special.
Stayed 8 nights in Nov 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, great food, exceptional staff. We will be back!
Stayed 7 nights in Oct 2024

10/10 Excellent

Adam Marshall

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I stayed here for our wedding anniversary and we had an amazing time. The staff was very punctual and very friendly. The food options were pretty good and the overall ambiance was perfect.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely incredible grounds and staff! Only suggestion would be more options when it comes to food, rather than similar daily.
Stayed 7 nights in Oct 2024

10/10 Excellent

Brittany L Dozier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So relaxing I almost thought I’d melt and never get back up. All-inclusive experience with dining and drinks (cocktails too) made this easy and convenient for every part of the day; I could grab a jiggy coffee for a spiked morning beverage or delight in a blended Miami Vice while at the private beach under a bungalow. Food was pretty good and themes varied by the day. There’s a couple restaurant-style options that take reservations that are also available in the all inclusive price. The staff were more than kind and obliging to all my wants and needs. The gardener is passionate about the grounds and it shows; it’s beautiful and cared for. The rooms are cozy and have what you need between deciding where you’re going to chill for the day. Honestly there’s lots to do in Jamaica but my calling was either beach side or pool side for my vacation; this resort didn’t leave me wanting and inspired me to take advantage of what it offered.
Stayed 5 nights in Oct 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our home away from home!
Stayed 3 nights in Oct 2024

8/10 Good

Paul Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

anthony, newport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was very unique being a tree house amongst the vegetation, all sorts of different foliage & the variety of birds were amazing. At night it came alive with all different calls & whistles from the wildlife. The staff at this property were amazing from sedesa [ concierge ] serving staff Timika, Claudette, Leon to name a few, pool bar staff Britany & co, Lifeguards Easy, Rasta, to name a few all were brilliant. Brenda for the massage, Jamie the porter, house keeping was also spot on. sorry I cant remember anymore names but all were brilliant. Food was really good didn't get fed up with it like I usually do after the first week. The Lotus bar was good for food off the menu. Pool was smaller than I anticipated but we were out of season so it didn't matter on this occasion. To get to the beach you need to leave the hotel & cross the main Rd where security staff stops the traffic for you to cross it all sounds a lot of bother but honestly it doesn't take 5 minutes & you wont be disappointed, best beach I have been on & the sea is warm. Again the staff that serves food & drink in the beach bar are brilliant. Also a shout out to the ground staff for keeping the grounds around the rooms clean & tidy there's also a little tour of the grounds if you want to take & they will give you all the info you need about the plants. Would definitely go back.
Stayed 14 nights in Oct 2024

10/10 Excellent

David Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful!
Stayed 6 nights in Oct 2024