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Grand Mercure Apartments Magnetic Island

4.0 star property

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Photo gallery for Grand Mercure Apartments Magnetic Island

Exterior
4 outdoor pools, pool umbrellas, pool loungers
3 Bedroom 2 Bathroom Ocean Front Apartment | View from room
4 outdoor pools, pool umbrellas, pool loungers
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Washer
  • Free WiFi
  • Parking included

Explore the area

Map
146 Sooning Street, Nelly Bay, QLD, 4819
  • Magnetic Island National Park
    ‪6 min walk‬
  • Massage on Magnetic
    ‪16 min walk‬
  • Horseshoe Bay Beach
    ‪12 min drive‬
  • Townsville, QLD (TSV)
    ‪64 min drive‬

Room options

View all photos for 1 Bedroom Resort View Apartment

1 Bedroom Resort View Apartment | View from room

1 Bedroom Resort View Apartment

  • 30 sq m
  • 1 bedroom
  • 1 bathroom
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom 2 Bathroom Ocean Front Apartment

Premium bedding, pillow-top beds, individually decorated

2 Bedroom 2 Bathroom Ocean Front Apartment

  • 60 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedroom 2 Bathroom Resort View Apartment

Full-sized fridge, microwave, oven, stovetop

2 Bedroom 2 Bathroom Resort View Apartment

  • 60 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Resort view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 3 Bedroom 2 Bathroom Ocean View Apartment

3 Bedroom 2 Bathroom Ocean View Apartment | Premium bedding, pillow-top beds, individually decorated

3 Bedroom 2 Bathroom Ocean View Apartment

  • 150 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 7
  • 2 Queen Beds and 2 Single Beds

View all photos for 1 Bedroom Ocean View Apartment

Premium bedding, pillow-top beds, individually decorated

1 Bedroom Ocean View Apartment

  • 30 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3 Bedroom 2 Bathroom Ocean Front Apartment

3 Bedroom 2 Bathroom Ocean Front Apartment | View from room

3 Bedroom 2 Bathroom Ocean Front Apartment

  • 150 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 7
  • 2 Queen Beds and 2 Single Beds

View all photos for 2 Bedroom 2 Bathroom Ocean View Apartment

Premium bedding, pillow-top beds, individually decorated

2 Bedroom 2 Bathroom Ocean View Apartment

  • 60 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Two Bathroom Ocean View Apartment

Premium bedding, pillow-top beds, individually decorated

Two Bedroom Two Bathroom Ocean View Apartment

  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Two Bathroom Resort View Apartment

Premium bedding, pillow-top beds, individually decorated

Two Bedroom Two Bathroom Resort View Apartment

  • Sleeps 5
  • 2 Single Beds and 1 Double Bed

View all photos for Two-Bedroom Two Bathroom Ocean Front Apartment

Premium bedding, pillow-top beds, individually decorated

Two-Bedroom Two Bathroom Ocean Front Apartment

  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Apartment With Ocean View

Premium bedding, pillow-top beds, individually decorated

One Bedroom Apartment With Ocean View

  • Sleeps 2
  • 1 Queen Bed

View all photos for 3 Bedroom 2 Bathroom Ocean View Apartment

Premium bedding, pillow-top beds, individually decorated

3 Bedroom 2 Bathroom Ocean View Apartment

  • Sleeps 7
  • 2 Queen Beds and 2 Single Beds

View all photos for One Bedroom Resort View Apartment

Premium bedding, pillow-top beds, individually decorated

One Bedroom Resort View Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Two Bathroom Ocean Front Apartment

Premium bedding, pillow-top beds, individually decorated

Three Bedroom Two Bathroom Ocean Front Apartment

  • Sleeps 7
  • 2 Single Beds and 2 Queen Beds

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About this property

Grand Mercure Apartments Magnetic Island

Luxury aparthotel with 4 outdoor pools and fitness centre
4 outdoor pools, a fitness centre and a rooftop terrace are available at this smoke-free aparthotel. Self parking is free. Other amenities include Access to hot tub, a business centre and a meeting room. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while a flat-screen TV with digital channels and a DVD player provide a bit of entertainment. Weekly housekeeping is available.
Grand Mercure Apartments Magnetic Island offers 124 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and DVD players. Rooms open to furnished balconies. This individually decorated and furnished accommodation includes dining tables. Pillowtop beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 50-inch flat-screen televisions come with digital channels. Additionally, rooms include espresso makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

4 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Grand Mercure Apartments Magnetic Island, you're just a quick walk from Magnetic Island National Park. You'll find features such as free self-parking and a free ferry terminal shuttle, plus 4 outdoor pools. Built in 2008, this upmarket aparthotel has 124 apartments over 5 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a furnished balcony
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • 6 minutes on foot from Magnetic Island National Park and a 2-minute drive from Massage on Magnetic
  • Free ferry terminal shuttle service
As a guest of Grand Mercure Apartments Magnetic Island, you'll find 4 outdoor swimming pools, Access to hot tub, and a fitness centre. Business amenities include a business centre and meeting rooms. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the luxury Grand Mercure Apartments Magnetic Island. Self parking is free.

This 4-star Nelly Bay aparthotel is smoke free.

Languages

English

Property amenities

Pool/Spa

  • 4 outdoor pools
  • Fenced pool
  • Hot tub
  • Pool gate
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free ferry terminal shuttle
  • Car hire
  • Car not required
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 10 per night
  • Pool gate

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Champagne service
  • Dining table

Bedrooms

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • 50-inch flat-screen TV with digital channels
  • DVD player

Outdoor areas

  • Barbecue grill
  • Fully-fenced
  • Furnished balcony
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the bay
  • Near the boardwalk/promenade
  • Near the marina
  • Near the ocean
  • On the waterfront

Things to do

  • Bicycle parking
  • Gym
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Ecotours nearby
  • Fishing nearby
  • Kayaking nearby
  • Mountain climbing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Fire extinguisher

General

  • 124 units
  • 5 buildings
  • 5 floors
  • Access via exterior corridors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bicycle parking
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Double-glazed windows
  • Garden
  • Gated community
  • Humane treatment of captive wild animals
  • Individual decor
  • Individual furnishings
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Traditional architecture
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Saturday (8:00 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside reception hours can check-in through the night service phone located beside the reception door.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cots (infant beds) are available for AUD 10 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 15 per person (one-way)
  • Airport shuttle fee per child: AUD 15 (one-way), (from 2 to 12 years old)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Mercure Apartments Magnetic Island offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property's front desk is open during the following times:
  • Monday - Saturday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Mercure Apartments Magnetic Island
Grand Mercure Magnetic Island
Magnetic Island Grand Mercure
Accor Grand Mercure Apartments Hotel Magnetic Island
Mantra One Bright Point Hotel
Grand Mercure Apartments Magnetic Island Apartment
Grand Mercure Apartments
Grand Mercure Apartments Magnetic Island Apartment Nelly Bay
Grand Mercure Apartments Magnetic Island Nelly Bay
Mercure s Magnetic Nelly
Mercure Apartments Magnetic
Grand Mercure Apartments Magnetic Island Nelly Bay
Grand Mercure Apartments Magnetic Island Aparthotel
Grand Mercure Apartments Magnetic Island Aparthotel Nelly Bay

Grand Mercure Apartments Magnetic Island Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 144 out of 296 reviews
Rating 8 - Good. 90 out of 296 reviews
Rating 6 - Okay. 42 out of 296 reviews
Rating 4 - Poor. 17 out of 296 reviews
Rating 2 - Terrible. 3 out of 296 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aline

Travelled with group
Liked: Cleanliness, room comfort
Amazing accommodation with great views
The apartment was so beautiful and had incredible views! This might have been my favorite accommodation I’ve ever stayed at. The staff member Poliane was also incredibly helpful and kind. She gave us some great tips on what to do on the island to make our experience even more enjoyable. I would definitely recommend this place!
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jemima

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Judith

Liked: Cleanliness, room comfort
Beautiful location and great service
We had an amazing time at a beautiful location. Our initial room had some problems - microwave didnt work, air con was noisy, no coffee machine as promised - so without fuss we were upgraded to a larger apartment for the remaining days
Stayed 4 nights in Dec 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We paid a little extra for an ocean view and it was well worth it for the beautiful view/apartment, great location for the ferry, bus and supermarket/bottleshop. Lovely complex and staff too.
Stayed 4 nights in Nov 2024

8/10 Good

Vim

Liked: Cleanliness, property conditions & facilities
Stunning location overlooking the Coral Sea !
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful outlook from our balcony. Richelle was very helpful & shared lots of useful info.
Stayed 3 nights in Nov 2024

8/10 Good

Kylie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room needs some maintenance but we still had a wonderful time & didn’t want to leave.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sean Paul

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Over all Amazing!
The manager of the hotel is amazing and catered for all our holiday needs. Unfortunately the unit is privately owned and is in desperate need of new beds and a freshen up. The resort is just beautiful and location the best we have been.
Stayed 3 nights in Oct 2024

10/10 Excellent

Emma

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Every thing was perfect
Stayed 3 nights in Oct 2024

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, amenities
Good size room. Friendly & helpful staff. Limited cooking & dining utensils. Wi-Fi difficult to navigate. Was not Ocean view as advertised. Was double charged on the CC commission,
Stayed 4 nights in Oct 2024

6/10 Okay

Kenneth

Disliked: Cleanliness
Blinds filthy,toilet container old rusty,no toaster
Stayed 1 night in Oct 2024

10/10 Excellent

Norberto

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ross, Oakleigh East

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was great and the staff were friendly and provided excellent communication. The property was within a 2 minute walk from the ferry terminal. Our room had a good size balcony for pm drinks and we could watch the ferries come and go. The property has 4 pools, but for us the best was in block 1 the same as our room. This pool had more sunshine than the others which could be shaded much of the day or windy. The roof top in block 1 was mostly sunny.
Stayed 4 nights in Oct 2024

8/10 Good

Brenda

Liked: Cleanliness, room comfort
Great view
Stayed 3 nights in Oct 2024

10/10 Excellent

Cheryl

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a family anniversary, The manager was helpful & very thoughtful. Which made for lasting, happy memories for the young couple. Thank you for your 5 star service ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Oct 2024

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room with comfy beds and all amenities you could need. Gym very disappointing - no weights. Only a treadmill, rowing machine and bike - all equipment pretty tired.
Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Liked: Cleanliness, property conditions & facilities
What a fantastic place to stay. Staff ate wonderful also.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerrie

Liked: Amenities
Exactly what it appeared to be from photos. Amazing ocean views and a bath overlooking the ocean.
Stayed 2 nights in Sep 2024

4/10 Poor

Erin

Travelled with family
Disliked: Cleanliness, room comfort
The property was tired and dirty. Walls and furniture were stained and the floors had spills on them.
Stayed 3 nights in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Heather

Travelled with partner
The property was in an ideal position to explore Nelly Bay, the marina and other areas of Magnetic Island. Unfortunately we found the apartment not as clean or as modern as we would have liked. The apartment definitely needs some maintenance and a good clean.
Stayed 9 nights in Sep 2024

8/10 Good

Joseph

The seaview was more like palm tree view
Stayed 4 nights in Sep 2024

4/10 Poor

Kelsey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The apartment we stayed in was definitely not a 4-star standard, barely a 3-star to be honest. The room seemed like it hadn't been cleaned for months, floors were dirty, dust everywhere, hair in the showers. The decor was dated and cheap. The carpet looks like it hasn't been updated since the apartments first opened and that the cheapest carpet was chosen in the first place. We really expected more quality and cleanliness for the price that we paid. The pictures online are very deceiving. I can understand general wear and tear, but the wear and tear in this apartment has not been taken care of since it was established. Blinds were dirty with tears in them and rust all over the rolling mechanisms. Mirrors were rusted and chipped from the edges. I wouldn't stay here again, and I wouldn't recommend friends and family to stay either. Very disappointing for what was meant to be an enjoyable wedding anniversary weekend.
Stayed 2 nights in Sep 2024