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Garland Hotel

2.5 star property

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Photo gallery for Garland Hotel

Lobby sitting area
Exterior
Premium bedding, iron/ironing board, rollaway beds, free WiFi
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

Map
150 Garland Way, New Concord, OH, 43762

Room options

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Suite

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Deluxe Room

  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

  • Sleeps 4
  • 1 King Bed

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About this property

Garland Hotel

Hotel in New Concord with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a bar/lounge and coffee/tea in a common area. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Garland Hotel offers 76 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This New Concord hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Garland Hotel. During your stay, you'll be within walking distance of John and Annie Glenn Historic Site. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from John and Annie Glenn Historic Site and a few minutes from Muskingum University
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A fitness centre, a terrace, and coffee/tea in common area are also featured at Garland Hotel. Self parking is free.

This New Concord hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Garland Hotel New Concord
Garland New Concord
An Ascend Hotel Collection Member New Concord
Garland Hotel An Ascend Hotel Collection Member
Garland Hotel Hotel
Garland Hotel New Concord
Garland Hotel Hotel New Concord
Garland Hotel Ascend Hotel Collection
Garland Hotel an Ascend Hotel Collection Member

Garland Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 523 out of 734 reviews
Rating 8 - Good. 114 out of 734 reviews
Rating 6 - Okay. 52 out of 734 reviews
Rating 4 - Poor. 19 out of 734 reviews
Rating 2 - Terrible. 26 out of 734 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kathryn, Sacramento

Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the hotel. Clean, big rooms, and pleasant staff
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mario, Libertyville

Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very clean place
Stayed 1 night in Nov 2024

8/10 Good

James

Stayed 2 nights in Dec 2024

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Garland for Muskingum University Homecoming weekend. Check-in was efficient, room was clean, and breakfast was good. I would stay here again, very convenient to the college.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Very nice hotel and we had a very good stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Shelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Matt

Stayed 1 night in Dec 2024

4/10 Poor

Bradley

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Very nice hotel in appearance, and the king room we had was quite nice, but a few detractors from our stay. There was no notice at time of booking that indoor pool would be closed. Was hoping to catch up on some football games, but they didn't carry the local networks with the games, plus TV guide showed multiple HBO channels, but they were showing other stations on them. To cap it all off, an early morning fire alarm with fire trucks and all! Can't comment on breakfast, as after having to go out to our car in 20's temps during the fire alarm, we then had to hurry to get ready and checkout with no time to stop and eat.
Stayed 1 night in Dec 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean
Was in town for one overnight stay. Hotel was clean in the common areas as well as the room. Had a room with 2 beds and it was spacious. The bathroom also has good space. Bed and pillows were very comfortable - had a great night's sleep! My view overlooked the city of New Concord. Location was right off the highway with a couple gas stations across the street. Took advantage of the free breakfast. There were hot and cold choices to eat.
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place !!!!
Keeping this place in my saved folder. Glad I found this place. Well done
Stayed 1 night in Dec 2024

10/10 Excellent

KELLY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very clean. The rooms are massive…great hotel and will definitely stay again!!!!
Stayed 1 night in Nov 2024

8/10 Good

william

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Housekeeping was lacking only seen housekeeping once out of a 4 day stay. They did leave towels one day!
Stayed 4 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish there were more like this!
The rooms were spacious, relaxing and extremely clean. Loved the wind turbine and solar panels - eco-friendly for sure. The shower was spacious as was the entire bathroom - luxury for sure!
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Richard

Travelled with family
Liked: Property conditions & facilities, room comfort
We stayed there twice while traveling to and from the east coast this week the first experience on the way out to east coast was great, friendly knowledgeable staff, clean room. The first stay was the reason we decided to stay on the way back home. Not the same experience, the gentleman that checked us in already had us checked in, did not ask us for a credit card for incidentals, did not have a clue how to charge for anything in the sundry shop, which we needed as there was not a Walmart or other store close. The hot water in our room did not work and the guy at the desk offered no solution only to tell that this was not the first time that evening her received the complaint. After check out we got a call about the purchases we made at the shop, we had a room charge on our room with no credit card. My husband wanted to pay cash but the guy claimed to not know how to do that. The hotel is clean, we wanted to use the pool, it was not operational. Not a horrible experience but not a great consistent experience.
Stayed 1 night in Nov 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower in handicap accessible room needs addressed
Hotel was modern, new and clean. Breakfast was fantastic. However, the shower flooded the bathroom, and the shower handle meant to be used for handicap seat was way too high, impossible to reach, and the water sprayed against the wall making it hard to get under it.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kristine

Stayed 1 night in Nov 2024

10/10 Excellent

Shelly

Stayed 1 night in Nov 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will come back to in the future!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Valerie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to when my daughter is in town for MU labs
The room was clean and comfortable. Staff is super friendly and breakfast is great!
Stayed 1 night in Nov 2024