Hotel Marcel New Haven, Tapestry Collection By Hilton

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Marcel New Haven, Tapestry Collection By Hilton

Exterior
Restaurant
Exterior
Restaurant
Suite, 1 King Bed (Water View) | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Parking included
    Parking included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
500 Sargent Drive, New Haven, CT, 06511
  • Wooster Square
    14 min walk
  • New Haven Green
    19 min walk
  • New Haven City Hall
    2 min drive
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    14 min drive

Room options

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Mobility Accessible, Roll In Shower)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Water View)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible (Lightwell Room)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Water View)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

Deluxe Room, 2 Queen Beds, Accessible (Water View, Roll In Shower)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Corner (Water View)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Lightwell Room)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Corner (Mobility/Hearing, Bathtub)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Water View)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, View

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Marcel New Haven, Tapestry Collection By Hilton

Hotel with free parking, near Yale University
A restaurant, a fitness centre and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
Hotel Marcel New Haven, Tapestry Collection By Hilton offers 165 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 45-inch LED televisions come with satellite channels. Bathrooms include a shower and hairdryers.

This New Haven hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include fans and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Marcel New Haven, Tapestry Collection By Hilton. During your stay, you're just a quick walk from Long Wharf Theatre. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 3-minute drive from Yale University and a few minutes from Yale-New Haven Hospital
  • Pets welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. There are 8 meeting rooms available. The business-friendly Hotel Marcel New Haven, Tapestry Collection By Hilton also features a fitness centre, concierge services, and dry cleaning/laundry services. Self parking is free.

This 4-star New Haven hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
BLDG – On-site restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 per person
  • A restaurant

Restaurants on site

  • BLDG

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 50 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Marcel New Haven, Tapestry Collection By Hilton Hotel
Hotel Marcel New Haven, Tapestry Collection By Hilton New Haven

Hotel Marcel New Haven, Tapestry Collection By Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 429 out of 547 reviews" "
Rating 8 - Good. 62 out of 547 reviews" "
Rating 6 - Okay. 27 out of 547 reviews" "
Rating 4 - Poor. 13 out of 547 reviews" "
Rating 2 - Terrible. 16 out of 547 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

DONNY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 1 night in Jul 2024

8/10 Good

Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. The only issue I has was the temperature control in the room did not work. However, I reported it the management and it was fixed. Overall, the stay was great
Stayed 4 nights in Aug 2024

10/10 Excellent

samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel overall. Spacious, clean and comfortable rooms. Restaurant for breakfast was good. Location is the biggest issue.
Stayed 2 nights in Aug 2024

4/10 Poor

Jonathon

Disliked: Cleanliness, staff & service
Place is decent but for $250 plus definitely not worth it. They smoking something ive stayed in places for under $100 wayyyyyyyyy nicer, cleaner, with more friendly and helpful staffs. It was HOT as hell in that place. I WOULD NEVER STAY AGAIN. Only stayed because all other places where booked. So very poor facilities and staff. Wayyyyy OVERPRICED AND HOT
Stayed 1 night in Aug 2024

8/10 Good

Benjamin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful building and what a well done hotel. The rooms are spacious and the bar and lounge area and very stylish. The hotel basically sits on IKEA’s parking lot in a one-of-a-kind architectural gem. The center of New Haven are a short walk or drive from the hotel. I deduct one star because we had some issues with the room’s temperature and lights which could not be immediately solved.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in
Stayed 4 nights in May 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Angelo, Worcester

Liked: Cleanliness, staff & service
I would suggest better lighting, you can’t see anything
Stayed 2 nights in Aug 2024

10/10 Excellent

Mariia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fairly good hotel, good service, cleanliness, and most importantly, parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home Hotel!
Excellent place, I alway wanted to stay here the first time I saw it. I grow up in New Haven and I was always fascinated with the shape of this building. Of course it was not a hotel in the past. Love it, I will not be staying anywhere else when I come home!
Stayed 2 nights in Aug 2024

10/10 Excellent

Yuhui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The newly renovated hotel was designed and constructed with a high standard. It’s a masterpiece for architecture and design.
Stayed 1 night in Aug 2024

10/10 Excellent

Creighton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Angela

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

LEJIA

Travelled with family
Liked: Cleanliness, staff & service, amenities
clean and nice room
Stayed 1 night in Aug 2024

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Unforgettable
My room wasn't ready when I arrived, by the way, I've arrived one hour after check in time. The front desk girl friendly told me that we needed about 10 minutes to be ready. After that the room was ready. Excelent room, nice view and amazing design. I' ll visit The Marcel again
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and yummy restaurant.
Very clean and eco friendly. Lights were only serviceable from keypad near door. We needed a light switch for lamp by bed. Also, no plug in middle of two beds.
Stayed 1 night in Jul 2024

10/10 Excellent

Prasuna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an outstanding hotel. Great location, near the New Haven train station, with nice views of the harbor. Wonderful facilities and staff. Great safety features, including controlled access to room floors.
Stayed 1 night in Jul 2024

10/10 Excellent

Sharon, Estero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gina

Stayed 1 night in Jul 2024