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Embassy Suites by Hilton New Orleans

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton New Orleans

View from property
Exterior
View from room
1 bedroom, in-room safe, desk, laptop workspace
Outdoor pool

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Gym
    Gym

Explore the area

Map
315 Julia St, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    3 min walk
  • Magazine Street
    9 min walk
  • Canal Street
    9 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    20 min drive

Room options

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Two Queens Suite

1 bedroom, in-room safe, desk, laptop workspace

Two Queens Suite

  • 37 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King Suite

1 bedroom, in-room safe, desk, laptop workspace

King Suite

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 2 Double Beds, Non Smoking

  • 48 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite

1 bedroom, in-room safe, desk, laptop workspace

Suite

  • 33 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 16 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One Double Bed Guestroom

1 bedroom, in-room safe, desk, laptop workspace

One Double Bed Guestroom

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton New Orleans

Hotel with free breakfast, a short walk to Canal Street
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking.
Embassy Suites by Hilton New Orleans offers 280 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. 40-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton New Orleans. During your stay, you're just a quick walk from Canal Street. You'll find features such as free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Ernest N. Morial Convention Center and 9 minutes on foot from Canal Street
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites by Hilton New Orleans offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Embassy Suites by Hilton New Orleans. For a fee, parking is available.

This 3.5-star New Orleans hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
Embassy Suites by Hilton New Orleans has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 48 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 48 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton New Orleans Convention Center Hotel
Embassy Suites New Orleans
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Embassy Suites Hilton New Orleans Convention Center
Embassy Suites Hotel Lofts Club Tower
Embassy Suites New Orleans Lofts Club Tower
Embassy Suites Lofts Club Tower
Embassy Suites by Hilton New Orleans Hotel
Embassy Suites by Hilton New Orleans New Orleans
Embassy Suites by Hilton New Orleans Hotel New Orleans

Embassy Suites by Hilton New Orleans Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 638 out of 1410 reviews" "
Rating 8 - Good. 313 out of 1410 reviews" "
Rating 6 - Okay. 176 out of 1410 reviews" "
Rating 4 - Poor. 110 out of 1410 reviews" "
Rating 2 - Terrible. 173 out of 1410 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
expensive parking fees.
Stayed 2 nights in Aug 2024

2/10 Terrible

Terry

Business traveller
Disliked: Property conditions & facilities, room comfort
The staff was Friendly but my second day my AC Unit went out in my room I called 3 times down to the front Desk and no one ever showed up. I ended up checking out at 3 am in the morning because my room was extremely Hot
Stayed 2 nights in Aug 2024

8/10 Good

Lynette

Stayed 3 nights in Jun 2024

10/10 Excellent

Philipos

Stayed 2 nights in Aug 2024

8/10 Good

Ernetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good stay loved the balcony
Stayed 1 night in Aug 2024

4/10 Poor

Cathy

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We checked in on 8/23/2024 and stayed one night in room 205. Our stay was very nice. We enjoyed the evening reception and had a lovely breakfast. After breakfast we went back to our room to shower and pack up to go to airport to return home, this is when everything went bad. The bathtub faucet or shower did not work at all. We called the front desk and they sent maintenance after awhile. After he checked it out and determined that the faucet did not work, he ended up opening the room next to us for us to go into and shower. He did all he could and we had to just settle for it. My husband is blind and switching rooms to take a shower in a room that was completely backwards to the room he had just became somewhat familiar with was very unacceptable, therefore I couldn't do anything to get ready like packing while he showered because I had to stay in they room next door with him while he showered. It made it even more difficult for him being a blind traveler. At check out I expressed my disappointment with the bathtub faucet. She asked what room and said she would contact maintenance, not sorry nothing. I would like to know how the housekeeping could have cleaned the tub with no water and how Embassy Suites could expect someone to pay for a room that did not have water in the tub!!! We normally love staying at Embassy Suites when traveling. I am re-thinking that after how the person at the reception desk treated this matter.
Stayed 1 night in Aug 2024

6/10 Okay

WAYNE

Travelled with group
Disliked: Property conditions & facilities, room comfort
Hot room
Our group checked in with no warning that the air conditioning was having problems we only found out when our room was 85 degrees. Maintenance was sent no help finally moved to another room not much better. Terrible weekend experience
Stayed 3 nights in Aug 2024

10/10 Excellent

Deborah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great staff, hot breakfast and right across the street from the Riverwalk.
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlito, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk leate forgot the name. The lady was very helpful and very nice. She checked me in and out with her corteous manner. Love to stay here again. Highly recommended! Very nice view on our room with balcony (1603). Huge and clean room with sofa bed.
Stayed 1 night in Aug 2024

10/10 Excellent

Tiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so welcoming and pleasant. I loved how engaging and attentive they were.
Stayed 4 nights in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service
It was nice people
Stayed 5 nights in Aug 2024

10/10 Excellent

Carlito, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. Highly recommended!
Stayed 1 night in Aug 2024

4/10 Poor

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water in out bathroom, no towels or pillows to accommodate 4 people
Stayed 1 night in Aug 2024

8/10 Good

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff... Nicely located near everything... Breakfast was awesome.
Stayed 4 nights in Aug 2024

8/10 Good

Denise

Stayed 1 night in Aug 2024

2/10 Terrible

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel I’ve stayed in
Stayed 2 nights in Jul 2024

2/10 Terrible

Sosa

Liked: Cleanliness, staff & service, property conditions & facilities
Ac was broken they moved me to another room the ac in that room was working for a couple hours. I just went out and bought a fan
Stayed 2 nights in Aug 2024

2/10 Terrible

Nancy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Embassy Suites before and this little cation did not meet my expectatios
Stayed 4 nights in Aug 2024

10/10 Excellent

Rachel

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Byron

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hot in room and no one cleaned my room. Hate it
Stayed 3 nights in Aug 2024

10/10 Excellent

Kendall

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people great staff! Kid friendly and beautiful place.
Stayed 2 nights in Aug 2024

2/10 Terrible

Michael P

Travelled with partner
Liked: Cleanliness
After arriving at 10am, I could not be checked in until 5:15pm because the room was not ready. I was then checked into a room with the ac unit torn apart. I was then moved into another room but had to move the following day because the ac stopped working. After moving rooms 3 times the temperature of the last room never went below 76 degrees. Overall a very hot and uncomfortable stay all the way through.
Stayed 4 nights in Aug 2024

6/10 Okay

Lourdes

Disliked: Staff & service
AC didn’t work when we got there
Stayed 2 nights in Aug 2024