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Maison Métier, in the Unbound Collection by Hyatt

5.0 star property
VIP Access

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Interior entrance
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Lobby sitting area
Lobby
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

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546 Carondelet Street, New Orleans, LA, 70130
  • Place, Canal Street
    ‪8 min walk‬
  • Place, Bourbon Street
    ‪8 min walk‬
  • Place, National World War II Museum
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬
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Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, premium bedding, pillow-top beds, minibar

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, minibar

Room, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Studio, 1 King Bed

Luxury Studio, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, minibar

Luxury Studio, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Maison Métier, in the Unbound Collection by Hyatt

Luxury hotel with a restaurant, 8-minute walk to Bourbon Street
This smoke-free hotel features a restaurant, a bar/lounge and valet parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service and concierge services are on-site. Housekeeping is available on request.
Maison Métier, in the Unbound Collection by Hyatt offers 67 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. This New Orleans hotel provides complimentary wireless Internet access.

Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Our customers tell us that they can't get enough of the helpful staff at Maison Métier, in the Unbound Collection by Hyatt. During your stay, you're just a quick walk from Bourbon Street. Free WiFi in public areas, a free manager's reception and a restaurant are available.
  • Free WiFi
  • Enjoy French cuisine while dining at Salon Salon
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Bourbon Street and Canal Street
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Maison Métier, in the Unbound Collection by Hyatt. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This 5-star New Orleans hotel is smoke free.

The hotel hosts a free manager's reception daily.
Salon Salon – This bar specialises in French cuisine.
On-site venue No. 3 – This restaurant only serves breakfast. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Maison Métier, in the Unbound Collection by Hyatt is listed in the 2020 Condé Nast Traveller Hot List.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 30 to 100 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Salon Salon

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock
  • TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 25 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.19 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 100 per person
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Maison Luz Property New Orleans
Maison Luz Property
Maison Luz New Orleans
Maison Luz
Maison Métier
Maison de la Luz
Maison Métier in the Unbound Collection by Hyatt
Maison Métier, in the Unbound Collection by Hyatt Hotel
Maison Métier, in the Unbound Collection by Hyatt New Orleans

Maison Métier, in the Unbound Collection by Hyatt Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 247 out of 270 reviews
Rating 8 - Good. 17 out of 270 reviews
Rating 6 - Okay. 5 out of 270 reviews
Rating 4 - Poor. 0 out of 270 reviews
Rating 2 - Terrible. 1 out of 270 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

8/10 Good

Burgundy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and kind staff but the room service wait is about an hour and I would never valet my car again because the wait was about one and a half hour.
Stayed 1 night in Oct 2025

2/10 Terrible

Shelbi

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property illegally charged me over $1,600 when I checked in. They still have not been able to resolve this or provide me with an explanation. I have called, left voicemails and have received no response.
Stayed 3 nights in Oct 2025

10/10 Excellent

Vija

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was a fantastic experience.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A True Boutique Hotel

Our room was beautifully appointed and furnished! Every need was met with prompt and friendly service. The hidden speakeasy bar and complementary wine and cheese was not the more usual type of hotel "free" offerings -but top notch wines and cheese boards. The hotel was the highlight of our first visit to New Orleans!
Stayed 3 nights in Oct 2025

10/10 Excellent

Julie

Stayed 1 night in Sep 2025

10/10 Excellent

Carine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel, it has real French charm. Rooms are beautiful, comfy beds. Sheets could be bit softer. Service is great, love the coffee/tea service at your door each morning. Breakfast was delightful. Loved the speakeasy room and love the decor of the bar area. We will be back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this property and the entire team working there. It was such an amazing experience all-around!
Stayed 4 nights in Sep 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and even better service and staff! Quality and clean rooms, with the most comfortable and cozy elevated beds and bathrooms. I will be coming back.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carol, Covington

Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 4 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Stayed 1 night in Aug 2025

10/10 Excellent

Dareuschs

This was our first visit to NOLA in 25 years and we left our originally booked hotel because of the room conditions. We were so happy to find Maison Metiere!!!! The hotel was wonderful with beautiful accommodations, incredible staff, excellent restaurant and so many unique extras. We will make this our home away from home for the next several years.
Stayed 4 nights in Jul 2025

10/10 Excellent

Brian

Stayed 3 nights in Jun 2025

10/10 Excellent

Jodi-Tatiana

Stayed 4 nights in Jun 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property. We enjoyed our stay very much. The staff is wonderful and the quality of the property is top notch. We will be back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gustavo

Stayed 2 nights in Jun 2025

10/10 Excellent

Fannie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Quaint, intimate and peaceful. Perfect retreat for work. Note that pool and gy.lm amenities are located next door, at sister property "The Barnett". On-site restaurant only serves breakfast, but sister property has a decent restaurant, as well as other local eats nearby.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alley

Liked: Amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Sandra

Stayed 1 night in Jun 2025

10/10 Excellent

Ulioma

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ulioma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Not a cookie cutter hotel-you feel it as soon as you enter the scented lobby with a huge bowl of pistachios. This place is a vibe and an experience in itself. No coffeemakers in the room, but morning drop-offs of thermoses of coffee/tea (and whatever milk you want) as early as you need. All-day $10 honor bar with basic mixers (no simple syrup I could see). Happy hour at 4 with wine and charcuterie. Speakeasy with hidden exit to SalonSalon which has the best whisky sours and elevated bar food. We found the location to be safe and quiet, a 5 minute stroll to Rouse’s Market which has a Starbucks, raw and cooked food, and 20 minutes walk to the French Quarter which made us feel better about the great NOLA meals we enjoyed. Oh, and if you enjoy a nice bubble bath after a long day out, this place still has tubs available!
Soaking tub
Honor bar
Tasty steak & eggs breakfast
Delish croque madame
Stayed 4 nights in Jun 2025