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Maison St Charles

3.0 star property

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Photo gallery for Maison St Charles

Exterior
Suite, 2 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
Front of property
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Parking available
  • 24/7 front desk

Explore the area

Map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • National World War II Museum
    ‪6 min walk‬
  • Ernest N. Morial Convention Center
    ‪13 min walk‬
  • Canal Street
    ‪19 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite (Whirlpool)

Suite (Whirlpool) | 1 bedroom, in-room safe, desk, laptop workspace

Suite (Whirlpool)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mobility Accessible

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 3
  • 1 King Bed

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About this property

Maison St Charles

Hotel with an outdoor pool, a quick walk to National World War II Museum
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, Access to hot tub and self parking.
Maison St Charles offers 130 air-conditioned accommodations with a safe and free newspapers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the great public transport around Maison St Charles. During your stay, you're just a quick walk from National World War II Museum. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at Mr. Eds Seafood, a seafood restaurant that serves seafood
  • To-go breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • 6 minutes by foot from National World War II Museum and a 2-minute drive from Ernest N. Morial Convention Center
  • Pets welcome for a fee
Maison St Charles offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Maison St Charles. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star New Orleans hotel.

For a fee, guests can enjoy a to-go breakfast daily from 8:00 AM to 10:00 AM.
Mr. Eds Seafood – This seafood restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 8:00 AM to 10:00 AM for a fee: USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 26 2025 to June 30 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 14.99 per person
  • Secured self-parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10 AM to 10 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Maison St Charles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 74 out of 127 reviews
Rating 8 - Good. 31 out of 127 reviews
Rating 6 - Okay. 10 out of 127 reviews
Rating 4 - Poor. 4 out of 127 reviews
Rating 2 - Terrible. 8 out of 127 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard, Alexandria

Liked: Cleanliness, property conditions & facilities
Good value for location.
Stayed 1 night in May 2025

2/10 Terrible

Lakeshia Cherise

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the property at all never came to clean or give new towels or anything. They came and threw our trash away in the room the day before check out trash cans were over full. The pictures for the property did no justice flow had pieces of wood missing, floor was creaking. And one of the rooms began to leak from the rain and when we told the front desk they sent a maintenence man with towels to wipe up the water. For $1300 this place was awful and I should have recieved more than $100 deposit back for the room it was a disaster would not recommend this hotel for anyone to stay in.
Stayed 4 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Very nice rooms. Close to lots of food options. Nice property conditions. Would definitely stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cameish

Travelled with group
Liked: Cleanliness, amenities
Property right on the streetcar line was so convenient It was beautifully kept and maintained with care by the groundskeeper. Security was always around and visibly making rounds. Every staff member was kind and offered suggestions on dining and tours! We had a drainage issue with our tub but that was honestly the only negative and they came to fix that quickly as well. Highly recommend!
Stayed 2 nights in May 2025

6/10 Okay

Anny

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I had a great stay. I couldn't say one bad thing about this place except for the people at the front desk. The little girl who checked me in had the worst attitude. She was not welcoming and she had her ear buds in. She rolled her eyes alot. I get that this is the "charming attitude" of New Orleans, but when you work in hospitality it's important to be nice and welcoming to your guests. The security guards were also bad. One was just sitting around arguing with a girlfriend. Many of the security were just there to collect a check, they did nothing else. Other than these issues I gotta say that the property grounds were very beautiful and well kept. The rooms were solid and I didn't hear anything and we were right in front of the pool. Also, the street parking was adequate enough for us and the street lights are super bright! I had no problems there.
Stayed 5 nights in May 2025

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
I'll just love that it was a comfy bed to rest on
Stayed 1 night in May 2025

6/10 Okay

Rachel

Travelled with family, Travelled with group
Disliked: Staff & service

Ok

Front desk staff didn’t seem to want to be helpful. Everyone e else in New Orleans has been except for the staff here. Room lacked lighting and felt oppressive. Beds were comfortable.
Stayed 1 night in Jun 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was amazingly comfortable!! Tv was nice and large. Wish breaded was inclusive though.
Stayed 2 nights in May 2025

10/10 Excellent

Nijereya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing ask the way around., but 1 they take card only for $100 deposit once you’re there. They charge $25 for parking
Stayed 1 night in May 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice and clean. Parking was provided. Dining at Mr. Ed's was great/
Stayed 1 night in May 2025

10/10 Excellent

eric, Sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. Especially the front desk personnel. The hotel is very well maintained and everybody cared about your stay. The only minor comment for improvement is the fact that they had a nice desk to setup my laptop but no power outlets anywhere near it. Fortunately my power cord was long enough to stretch across the room. Still 5 stars!!!
Stayed 1 night in May 2025

10/10 Excellent

dick

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained. Friendly staff. Awesome breakfast buffet! Comfortable rooms. Safe and quiet. Great hot tub!
Stayed 1 night in May 2025

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities
The property is very nice
Stayed 2 nights in May 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
I love the old world feel of the property, kinda like time travel.
Stayed 2 nights in May 2025

10/10 Excellent

Brenden, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean hotel!
Stayed 2 nights in May 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation hideaway.

Very competent and timely service from Terryal at frknt desk. Enjoyed the evening swimming with family.
Stayed 1 night in May 2025

8/10 Good

Diane, Lake Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking was easy and a good price. Rooms were clean enough. The beds were cofortable but a bit high for senior citizens.
Stayed 2 nights in May 2025

6/10 Okay

Christina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Staff was great, room was very clean. Cute courtyard by the breakfast place. We will be going back.
Stayed 1 night in May 2025

2/10 Terrible

Elizabeth

Travelled with partner
Disliked: Property conditions & facilities
Terrible!! Had to leave at 5am due to being kept up all night by loud guests upstairs and all around. The room had a weird smell, ugly lighting, was unattractive and depressing and there was a loud running toilet. Our room key did not work and we had to go to the front desk to get a new one. Overall it was more like staying in a bad Motel 6 than staying in a nice hotel. Awful!
Stayed 1 night in May 2025

10/10 Excellent

Dzondria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 1 night in May 2025

8/10 Good

Shawn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jaymes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025