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TownePlace Suites by Marriott Metairie New Orleans

2.5 star property

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Photo gallery for TownePlace Suites by Marriott Metairie New Orleans

Property amenity
Suite, 2 Bedrooms | Living room | Plasma TV
Point of interest
Reception
Full-sized fridge, microwave, oven, stovetop

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
5424 Citrus Blvd, New Orleans, LA, 70123
  • Tulane University
    ‪11 min drive‬
  • Caesars Superdome
    ‪11 min drive‬
  • Bourbon Street
    ‪13 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area | Plasma TV

Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | Plasma TV

Suite, 2 Bedrooms

  • 74 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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  • Breakfast included
  • Pet-friendly
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includes taxes & fees
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About this property

TownePlace Suites by Marriott Metairie New Orleans

Suburban hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
TownePlace Suites by Marriott Metairie New Orleans offers 124 accommodations with coffee/tea makers and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites by Marriott Metairie New Orleans. During your stay, you'll be close to Tulane University. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • 11 minutes by car from Tulane University and 11 minutes from Caesars Superdome
  • Dogs welcome for a fee (restrictions apply)
TownePlace Suites by Marriott Metairie New Orleans offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. Free breakfast is available daily. The business-friendly TownePlace Suites by Marriott Metairie New Orleans also features barbecue grills, a picnic area, and coffee/tea in common area. Self parking is free.

This New Orleans hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 30 May and close on 13 October.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott TownePlace Suites New Orleans
TownePlace Suites Marriott Metairie New Orleans
TownePlace Suites Marriott Metairie New Orleans Harahan
TownePlace Suites Marriott Metairie New Orleans Hotel
TownePlace Suites Marriott Metairie New Orleans Hotel Harahan
TownePlace Suites Metairie
TownePlace Suites New Orleans Metairie
TownePlace Suites by Marriott Metairie New Orleans Hotel
TownePlace Suites by Marriott Metairie New Orleans New Orleans

TownePlace Suites by Marriott Metairie New Orleans Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 465 out of 916 reviews
Rating 8 - Good. 271 out of 916 reviews
Rating 6 - Okay. 96 out of 916 reviews
Rating 4 - Poor. 46 out of 916 reviews
Rating 2 - Terrible. 38 out of 916 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

carylle

Travelled with group
Liked: Amenities
staff was exceptional
Stayed 4 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Great staff, clean comfortable room…
Front desk guy was great. He recommended good restaurants told us where to park even showed us was 100% helpful. Felt Welcomed…
Stayed 1 night in Dec 2024

8/10 Good

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nice just old and slightly outdated. However, there was nothing wrong with it and the layout is very nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel to come to when I’m in that area
Stayed 4 nights in Nov 2024

2/10 Terrible

trian

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I was standing at check in for about 20 minutes. When I was finally noticed the front desk lady walked in from outside smelling of Marijuana. I wouldnt normally care but the check in process was very irritating.
Stayed 1 night in Nov 2024

2/10 Terrible

Kacinda

Stayed 1 night in Nov 2024

10/10 Excellent

Wendellyn

Liked: Staff & service
I opened the mircrowave and a roach was crawling inside.
Stayed 1 night in Nov 2024

10/10 Excellent

Terrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Nov 2024

4/10 Poor

Courtney

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Danae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the customer service, simple breakfast, and the location of this hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

neta

Stayed 1 night in Nov 2024

6/10 Okay

Abbie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately this hotel smells very old, like a musty basement. Also my shower wand was just hanging there, not able to stand under it and shower. Last night I stayed they cleaned my room and took all my wash cloths and did not replace them.
Stayed 3 nights in Nov 2024

10/10 Excellent

Estefanny

Stayed 1 night in Oct 2024

2/10 Terrible

WANDA

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Below standard
The facility had a horrible order, outdated, need the carpet taken out, and interior needs to be painted.
Stayed 2 nights in Nov 2024

2/10 Terrible

Tolanda

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property outdated and unclean.Water and rust stains throughout the room, the thermostat was hanging on by a thread, dishwasher wouldn’t close, door were hard to open and the room reeked of the smell of smoke.
Stayed 2 nights in Nov 2024

8/10 Good

Ary

Travelled with family
Liked: Cleanliness, staff & service
Property is nice for the value but its in industrial side of the city . No safe box in the rooms!
Stayed 2 nights in Nov 2024

4/10 Poor

Sang

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old property
Stayed 2 nights in Jul 2024

6/10 Okay

Cathy-Lin, SLC

Liked: Cleanliness, staff & service
X
Stayed 1 night in Nov 2024

2/10 Terrible

Cole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TVs don’t work.
Stayed 7 nights in Oct 2024

8/10 Good

tiara

Travelled with partner
Liked: Staff & service, property conditions & facilities
Breakfast was horrible
Stayed 1 night in Nov 2024

10/10 Excellent

Rosie

Stayed 1 night in Nov 2024

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

jonathan, Cypress

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Paula

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Won’t book here again.
Check in was easy and front desk was very friendly. Our room was small but we expected that. Couch folded out but no mattress or padding to be comfortable do our daughter had to just sleep on the couch and not folded out. Mattress was horrible on the bed. Did not get much sleep on four night stay. Walls need to be cleaned badly and tub caulked. Staff was nice but wouldn’t recommend staying here unless desperate.
Stayed 4 nights in Oct 2024