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Arlo Midtown

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Arlo Midtown

Rooftop terrace
Serves lunch and dinner
Terrace/patio
Lobby
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
351 West 38th Street, New York, NY, 10018
  • Madison Square Garden
    ‪8 min walk‬
  • Times Square
    ‪9 min walk‬
  • Broadway
    ‪9 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪55 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, Terrace

City Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

City Room, 1 King Bed, Terrace

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Urban)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Urban)

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Terrace

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (City)

Room, 1 King Bed (City) | View from room

Room, 1 King Bed (City)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Arlo)

Suite (Arlo) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite (Arlo)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Terrace

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Accessible)

Room, 1 King Bed (Accessible) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Accessible)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Arlo Midtown

Hotel with a fitness centre, a short walk to Madison Square Garden
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site.
Arlo Midtown offers 489 accommodations with laptop-compatible safes and complimentary bottles of water. 55-inch LED televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The sightseeing around Arlo Midtown gets high marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests love the breakfast and restaurant
  • Within a 10-minute walk of Madison Square Garden and Times Square
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Arlo Midtown. For a fee, parking is available.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 11:00 AM.
Atrium Bar – This lobby lounge serves lunch and dinner.
Coffee Bar – On-site coffee shop. Open daily.
Breakfast Room – On-site restaurant. Open daily.
ART Midtown – On-site rooftop bar. Reservations are required. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 50 per day)
  • Secured, covered valet parking on site (USD 80 per day)

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ART Midtown
  • Atrium Bar
  • Breakfast Room
  • Coffee Bar

Things to do

  • Bicycle storage
  • Bicycle tours
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15.00 to 35.00 per person
  • Covered self-parking fee: USD 50 per day
  • Valet parking fee: USD 80 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Arlo Midtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3799 out of 5431 reviews
Rating 8 - Good. 1099 out of 5431 reviews
Rating 6 - Okay. 326 out of 5431 reviews
Rating 4 - Poor. 105 out of 5431 reviews
Rating 2 - Terrible. 102 out of 5431 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kaushik

Stayed 1 night in Nov 2024

10/10 Excellent

Lucinda

Stayed 2 nights in Dec 2024

6/10 Okay

Felix

Travelled with family
Disliked: Property conditions & facilities, room comfort
Very small room
Stayed 2 nights in Dec 2024

8/10 Good

Serena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Charrisa

Stayed 2 nights in Dec 2024

10/10 Excellent

Jasmine

Stayed 1 night in Nov 2024

10/10 Excellent

Semen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, stylish and cozy hotel with a prefect Midtown location
Stayed 3 nights in Dec 2024

10/10 Excellent

Yelena

Stayed 1 night in Nov 2024

10/10 Excellent

philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel and Staff !
The Arlo.location is fantastic and just minutes from everywhere. The staff are incredible and the facilities coffee shop bar and seating perfect. We would highly recommend the Arlo !
Stayed 4 nights in Dec 2024

10/10 Excellent

Cynthia Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ken was the best! The next day after my checkin as I approached the front desk he remembered my name. Everyone was so helpful! Thanks from the Matthews for South Carolina
Stayed 4 nights in Dec 2024

10/10 Excellent

Noel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great front desk customer service. I booked a city view and for some reason I was initially placed in an urban room. They rectified the issue right away and were flexible on late check out which was a plus.
Stayed 2 nights in Dec 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close to train station. Check in was estimated after 3 so made other arrangements wanted to get into room before heading out not available
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect for my 50th birthday celebration! The staff surprised me with a few goodies too! Also location was fabulous! My daughter and I walked every where or took the subway! The beds and pillows were very comfortable after a long day out on the town! I will definitely stay with Arlo again!
Stayed 3 nights in Dec 2024

8/10 Good

Sheena Ashley

Travelled with group
Liked: Amenities
Stayed 3 nights in Dec 2024

2/10 Terrible

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk unprofessional young Spanish kid, wasn’t helpful at all. Made us wait 40mins for our valet service he said it was going to come down soon waited a long time, until I spoke up and said something and he just said we could just walk there and get our car.. unprofessional lack of communication.
Stayed 3 nights in Dec 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Professional, courteous and friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean and quiet. The check in was easy and the people who checked us in were helpful and pleasant and fun
Stayed 1 night in Dec 2024

10/10 Excellent

Fabianni, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Junior our restaurant Server was the cherry on top for our stay
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this hotel. All staff were very friendly specially Alex at the front desk. We will back!
Stayed 3 nights in Dec 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved it and would recommend this property to anyone
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Sep 2024

10/10 Excellent

Ella Mae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel, great location and fabulous staff! Would recommend!
Stayed 5 nights in Dec 2024

10/10 Excellent

Ricardo

Stayed 1 night in Nov 2024