Courtyard New York Manhattan/Times Square West

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Courtyard New York Manhattan/Times Square West

Exterior
Exterior
Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing
Lobby lounge
Breakfast area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
307 W 37th St, New York, NY, 10018
  • Madison Square Garden
    5 min walk
  • Macy's
    6 min walk
  • Times Square
    8 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    56 min drive

Room options

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Courtyard New York Manhattan/Times Square West

Hotel with a fitness centre, a short walk to Madison Square Garden
Along with a restaurant, this smoke-free hotel has a fitness centre and a snack bar/deli. WiFi in public areas is free. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available once per stay.
Courtyard New York Manhattan/Times Square West offers 224 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Courtyard New York Manhattan/Times Square West. During your stay, you're just a quick walk from Madison Square Garden. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds, spaciousness and cleanliness
  • Within a 10-minute walk of Madison Square Garden and Times Square
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Event space at this hotel measures 657 square feet (61 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Courtyard New York Manhattan/Times Square West.

This 3-star New York hotel is smoke free.

Courtyard New York Manhattan/Times Square West has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 75 per day)

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 657 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 25 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 75 per day (299 ft away)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Manhattan Times Square
Courtyard Manhattan Times Square Hotel
Courtyard Manhattan Times Square Hotel New York West
Courtyard New York Manhattan Times Square West
Courtyard New York Manhattan/Times Square West Hotel
Courtyard Manhattan/Times Square West Hotel
Courtyard Manhattan/Times Square West
Courtyard ManhattanTimes Squa
Courtyard New York Manhattan/Times Square West Hotel
Courtyard New York Manhattan/Times Square West New York
Courtyard New York Manhattan/Times Square West Hotel New York

Courtyard New York Manhattan/Times Square West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 909 out of 1373 reviews" "
Rating 8 - Good. 346 out of 1373 reviews" "
Rating 6 - Okay. 79 out of 1373 reviews" "
Rating 4 - Poor. 17 out of 1373 reviews" "
Rating 2 - Terrible. 22 out of 1373 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple not stuffy an real people that are staff not robots
Stayed 1 night in Oct 2024

8/10 Good

Judith M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to all the major attractions. (10-30 minutes). Nice large room, comfortable beds. Front staff were helpful.
Stayed 7 nights in Sep 2024

6/10 Okay

Jose

Business traveller
Liked: Staff & service, amenities
I had high expectations for my stay at Courtyard, but unfortunately, the room fell short of what was advertised. The room was much smaller than the photos suggested, as I was making my reservation the room I chose had a living room area and nice city view. When I brought this to the attention of the staff, they were polite but unable to provide a solution. While the hotel had a great location, the lack of comfort made it hard to enjoy the stay. I would recommend that the hotel update their online descriptions to better match the actual rooms, as this would prevent future guests from feeling let down.
Stayed 2 nights in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Crystal was excellent - we turned up early & she found us a room big enough for our luggage. Room was clean & modern. We require decaf coffee so asked reception to sort out for us on day 1 - it arrived eventually! On day 2 we had to ask again - after an hour it didn’t appear so we told reception we were going out for coffee. When we returned hours later it was in the room. Considering the price of the hotel the service was poor. Whilst the hotel was excellent directly you stepped outside you felt unsafe. There were numerous down & outs and addicts. Once we saw an addict syringing into his foot.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Seungjae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new feeling hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff were amazing!!!
From check-in to check out the hotel, staff was amazing. The only thing that happened was housekeeping tried to come in the evening to clean our room but other than that, everything was amazing. So we had no clean room since they stop working at 5-5:30 being on the second floor I guess they start at the top and work their way down
Stayed 3 nights in Sep 2024

6/10 Okay

Rohit

Stayed 2 nights in Sep 2024

8/10 Good

Sivakami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, price, cleanliness and modern.
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 3 nights in Aug 2024

10/10 Excellent

Adalberto

Stayed 4 nights in Aug 2024

10/10 Excellent

Michael Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in the Big Apple!
Stayed 6 nights in Sep 2024

6/10 Okay

Russell

Stayed 1 night in Aug 2024

10/10 Excellent

milton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Hira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Stayed 1 night in Sep 2024

10/10 Excellent

Belinda

Stayed 1 night in Sep 2024

8/10 Good

les

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Harshavardhan

Liked: Cleanliness, staff & service, property conditions & facilities
Accessible to everything
Stayed 5 nights in Aug 2024

10/10 Excellent

Jamila, Sumter

Stayed 3 nights in Aug 2024

8/10 Good

Tobe

Stayed 2 nights in Aug 2024