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Crowne Plaza HY36 Midtown Manhattan by IHG

4.0 star property

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Photo gallery for Crowne Plaza HY36 Midtown Manhattan by IHG

Property amenity
Restaurant
Restaurant
Point of interest
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
320 W 36th St, New York, NY, 10018
  • Madison Square Garden
    ‪5 min walk‬
  • Times Square
    ‪9 min walk‬
  • Broadway
    ‪10 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Communication, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Communication, Accessible Tub)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Hearald Square)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Hearald Square)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Broadway)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Broadway)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Roll-In Shower)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Communications)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communication, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Communication, Accessible Tub)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Even Hotel New York - Times Square South by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1090)
The price is CHF 431
for 1 room
includes taxes & fees
24 May - 25 May
Even Hotel New York - Times Square South by IHG

About this property

Crowne Plaza HY36 Midtown Manhattan by IHG

Hotel with a fitness centre, a short walk to Madison Square Garden
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business centre and concierge services.
Crowne Plaza HY36 Midtown Manhattan by IHG offers 251 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The breakfast at Crowne Plaza HY36 Midtown Manhattan by IHG gets high marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort, cleanliness and low noise level
  • Just a 5-minute walk from Madison Square Garden and 9 minutes on foot from Times Square
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Crowne Plaza HY36 Midtown Manhattan by IHG also features a fitness centre, concierge services, and complimentary newspapers in the lobby.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.
Crowne Plaza HY36 Midtown Manhattan by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Croatian, English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight (USD 67.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 14 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14 to 35 per person
  • Nearby parking fee: USD 67.50 per day (1001 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: USD 29 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Midtown Manhattan Hotel
Crowne Plaza Midtown Manhattan New York
Crowne Plaza HY36 Midtown Manhattan Hotel
Crowne Plaza HY36 Hotel
Crowne Plaza HY36
Crowne Plaza Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel
Crowne Plaza HY36 Midtown Manhattan an IHG Hotel
Crowne Plaza HY36 Midtown Manhattan by IHG New York
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel New York

Crowne Plaza HY36 Midtown Manhattan by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1302 out of 1845 reviews
Rating 8 - Good. 384 out of 1845 reviews
Rating 6 - Okay. 97 out of 1845 reviews
Rating 4 - Poor. 30 out of 1845 reviews
Rating 2 - Terrible. 32 out of 1845 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very responsive when asked for toiletry items. Excellent service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent accommodations

Small room in the 2nd floor with no view but it severed its purpose and the bed and pillows were very comfortable. The staff was very attentive and friendly. The Burgerology restaurant was amazing! Will definitely stay here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Tiffany, Montgomery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful!!! We will be returning.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rena, Bowie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time at this hotel. Great staff and free complimentary champagne for rewards members.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. And check in with Rey was fantastic!
Stayed 1 night in Feb 2025

10/10 Excellent

Rob

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Carmenmaria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff, hotel rooms and cleanliness at top . Will return .
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025

10/10 Excellent

Sabrina

Stayed 2 nights in Jan 2025

10/10 Excellent

Jalaya

Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Great!
Stayed 1 night in Jan 2025

10/10 Excellent

Ahmed, Abu Dhabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Value for Money
Stayed 3 nights in Jan 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely Satisfied !! I would stay again !!
Stayed 2 nights in Jan 2025

10/10 Excellent

Huong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was absolutely pleasant. The staff were amazing!
Stayed 3 nights in Jan 2025

10/10 Excellent

Marisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Bradley Louis, St. Hedwig

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place located close to everything in midtown
Stayed 1 night in Jan 2025

10/10 Excellent

Naja

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The Crowne Plaza offers an excellent stay with comfortable rooms, attentive staff, and top-notch amenities. Whether traveling for business or leisure, the hotel provides a relaxing atmosphere, delicious dining options, and convenient locations. Highly recommend for a seamless and enjoyable experience!
Stayed 1 night in Jan 2025

10/10 Excellent

Pratima, Lexington

Stayed 1 night in Dec 2024

8/10 Good

Amit

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We’ve stayed at this hotel many times and always choose it when visiting NYC. We love our stays here and appreciate the convenient location. However, during this visit, we noticed the carpet in our room wasn’t completely clean, with food remnants stuck behind the chair. Aside from that, everything else was excellent, and we have no other complaints.
Stayed 3 nights in Jan 2025

10/10 Excellent

Brandon

Stayed 1 night in Jan 2025

10/10 Excellent

BRANDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Tamy

Stayed 3 nights in Jan 2025

10/10 Excellent

Graciela Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be coming again!
Stayed 4 nights in Dec 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our trip to New York. The hotel staff was so friendly and helpful. Anything we needed, they responded quickly. We will be going back, hopefully this Spring.
Stayed 4 nights in Jan 2025