Hotel 309

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel 309

Terrace/patio
In-room safe, blackout curtains, iron/ironing board, WiFi
Fridge, microwave, coffee/tea maker
Reception
Property entrance

Reviews

5.6 out of 10

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
309 W 14th St, New York, NY, 10014
  • Chelsea Market
    ‪3 min walk‬
  • The High Line Park
    ‪7 min walk‬
  • Whitney Museum of American Art
    ‪7 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬

Room options

Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Shared Bathroom

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel 309

Hotel with a 24-hour front desk, a short walk to The High Line Park
This smoke-free hotel features a 24-hour front desk, tour/ticket assistance and a garden. WiFi in public areas is free. Other amenities include a picnic area and a front desk safe. Housekeeping is not available.
Hotel 309 offers 28 accommodations with a safe and coffee/tea makers. Kitchenettes offer fridges and microwaves.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Televisions come with satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains.

Our customers tell us they can't get enough of Hotel 309's great location. During your stay, you're just a quick walk from The High Line Park. You'll find features such as free WiFi in public areas.
  • Free Wi-Fi in some public areas
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of The High Line Park and 5th Avenue
As a guest of Hotel 309, you'll find tour/ticket assistance, a garden, and a picnic area. WiFi is free in public spaces.

This New York hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

309 Hotel
309 New York
Hotel 309
Hotel 309 New York
Hotel 309 Hotel
Hotel 309 New York
Hotel 309 Hotel New York

Hotel 309 Reviews

Reviews

5.6
Rating 10 - Excellent. 103 out of 922 reviews" "
Rating 8 - Good. 211 out of 922 reviews" "
Rating 6 - Okay. 200 out of 922 reviews" "
Rating 4 - Poor. 182 out of 922 reviews" "
Rating 2 - Terrible. 226 out of 922 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Tristan

Disliked: Cleanliness, property conditions & facilities
.
Stayed 5 nights in Oct 2024

6/10 Okay

Andres

Disliked: Cleanliness, property conditions & facilities
The location is amazing, it has great access to public transportation. On the other hand, I wish it was cleaner, the room was good size, but the floors were dirty and the bathroom and towels weren’t as clean as in other places.
Stayed 5 nights in Oct 2024

6/10 Okay

Meghan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Great area to stay. Hotel was grubbier than on the photos. Shared bathrooms were not well maintained. No elevator.
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Mertcan

Travelled with group
Disliked: Staff & service
the hall was smelling bad, and even if there was an a/c in the room, there was not any chance to open the window. Also, housekeeping did not come to our room to clean or take out the trash for 3 days. Moreover, the ceiling of the bathroom’s wall was leaking..
Stayed 3 nights in Sep 2024

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like the smell of cats piss. have an affection for cockroaches and think customer service is overrated....then look no further
Stayed 2 nights in Sep 2024

4/10 Poor

Logan

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were very nice, but the room was very small. The television in the room was extremely grainy, the outlets were loose, and there were no tissues or garbage cans. Shared bathroom with other guests. Felt more like a hostel then a hotel. Very convenient location though, and it did feel safe.
Stayed 2 nights in Sep 2024

4/10 Poor

Theora

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wasn't my top 10 places, it didn't feel all that clean to me and the beds were uncomfortable, but the staff was good to us and the location was good.
Stayed 3 nights in Sep 2024

8/10 Good

Gillian, Hastings

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with comfortable beds. The hotel cat was an added bonus. Good price too for NYC
Stayed 2 nights in Sep 2024

2/10 Terrible

Kyle

Stayed 2 nights in Sep 2024

2/10 Terrible

Jeanneth

Travelled with family
Disliked: Amenities, property conditions & facilities
I liked the area but,the owner was unfriendly and there’s no elevators we had to go up the stairs 5 floors.and I didn’t liked that we had to shared the bathroom It’s unhealthy And there’s one bathroom for 5 rooms.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ronald

Stayed 2 nights in Aug 2024

6/10 Okay

Yin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No freezer , only fridge . The bath tub running water , broken . No way repair . The towers looks 10 years old , old and dirty .
Stayed 3 nights in Aug 2024

10/10 Excellent

Victoria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! A subway on the block got us everywhere in the city. Thank you.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

Allondra

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a very cheap hotel in a very good location this is your spot.
Stayed 4 nights in Aug 2024

8/10 Good

craig

Disliked: Amenities
Stayed 7 nights in Jul 2024

4/10 Poor

Giovanni

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Vanessa

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Typical, for 2.5 star accomodations
Typical NYC walk up. Small space but expected in NYC. Nice to have private bath and kitchenette for sure. Very close to subway system. Three in room is tight but made it work. Lobby and stairwell smelled like cat urine, cat is very nice though.Need 3 prong plugs near living area, only in BR and Kitchen. Ironing board need updated, lumpy. AC worked great. Need 4 serving items in Kitchenette, not even enough for 3 people andneed handtowels and was clothes.
Stayed 3 nights in Aug 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jeff

Liked: Staff & service, property conditions & facilities
This hostel was exactly what I was looking for to stay in NYC and not pay a fortune
Stayed 2 nights in Aug 2024

2/10 Terrible

ANTONIA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are quite nice but the bathrooms are so disgusting I showered at a friends house. They smell the same way the subway does, a lot of pee and just completely dirty. Everything is also so dark and the stairs can’t fit a person with bug bags so you kinda have to go up and down when you have too much stuff. My keys wouldn’t work at least once a day so I would have to take the stairs 5 floors down and 5 floors up to get them fixed. There’s a cat (very cute) I think probably for rats or something like that. I’m sure it’s also responsible for the smell.
Stayed 3 nights in Aug 2024

8/10 Good

Arianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and very good customer care.
Stayed 4 nights in Jul 2024