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Hyatt House New York/Chelsea

3.5 star property

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Photo gallery for Hyatt House New York/Chelsea

Terrace/patio
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
Terrace/patio
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
815 Ave of the Americas, New York, NY, 10001
  • Empire State Building
    ‪9 min walk‬
  • Broadway
    ‪13 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪51 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Studio Suite, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, blackout curtains, soundproofing

Studio Suite, 1 King Bed with Sofa bed (Specialty)

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Shower, designer toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Shower)

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Specialty)

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 Bedroom (Specialty)

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (with Shower)

Studio Suite, 1 Queen Bed, Accessible (with Shower) | In-room safe, desk, blackout curtains, soundproofing

Studio Suite, 1 Queen Bed, Accessible (with Shower)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 Bedroom (High Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 Bedroom, Accessible

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hyatt Place New York / Chelsea

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (2366)
The price is CHF 329
for 1 room
includes taxes & fees
1 May - 2 May
Hyatt Place New York / Chelsea

About this property

Hyatt House New York/Chelsea

Hotel with free breakfast, a quick walk to Empire State Building
A 24-hour fitness centre, a snack bar/deli and a rooftop terrace are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, valet parking and a business centre. Housekeeping is available once per stay.
Hyatt House New York/Chelsea offers 150 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hyatt House New York/Chelsea. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Macy's and Empire State Building
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt House New York/Chelsea. Parking is available for a fee.

This 3.5-star New York hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 68 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 68 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House New York/Chelsea Hotel
Hyatt House York/Chelsea Hotel
Hyatt House York/Chelsea
Hyatt House York Chelsea York
Hyatt House New York/Chelsea Hotel
Hyatt House New York/Chelsea New York
Hyatt House New York/Chelsea Hotel New York

Hyatt House New York/Chelsea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1007 reviews
Rating 8 - Good. 296 out of 1007 reviews
Rating 6 - Okay. 58 out of 1007 reviews
Rating 4 - Poor. 29 out of 1007 reviews
Rating 2 - Terrible. 34 out of 1007 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marc

Stayed 2 nights in Jan 2025

8/10 Good

Mathai

Liked: Cleanliness
Stayed 5 nights in Jan 2025

10/10 Excellent

Kerry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views from our room of the Empire State Building and 6th Ave. great location we walked everywhere over our 5 night stay. MSG is 10 min walk and subway at the end of the side street. Would stay here again.
Stayed 5 nights in Jan 2025

8/10 Good

MANUEL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very comfortables and spacious. Very good location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Fabio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, plan ahead, try to avoid lift/elevator peak hours. Clean property, nice rooms. Walkable and safe.
Stayed 3 nights in Jan 2025

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hotel was clean and looked updated. I would stay here again next time I am in the city.
Stayed 2 nights in Jan 2025

8/10 Good

Amir, Burke

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jennifer, Leesburg

Liked: Cleanliness, staff & service, property conditions & facilities
I so want to give this property a total 5! Just for note, the beds were really really firm. I bit much for me but the sound proof windows and so few rooms per floor made it totally doable to get a good nights sleep. Already looking to book this place again for next year!
Stayed 3 nights in Dec 2024

6/10 Okay

Jordayn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The toilet roll holder and toilet lid both fell off during our stay. But the staff were incredibly nice and our room had a great view.
Stayed 2 nights in Jan 2025

10/10 Excellent

Narimar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean place. Near various attractions but not a fan of the parking fee that is not even on site. Very frustrating to pay such a high price for valet parking every time we used our car.
Stayed 2 nights in Jan 2025

8/10 Good

Patrick

Stayed 1 night in Jan 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 3 nights in Jan 2025

8/10 Good

Nasheem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was lovely but I didn’t like how I was lied to about the checkout time. They also tried charging me a $150 cleaning fee because I had a couple of fake rose petals on the floor. In order to bypass that fee I had to take a broom and clean it myself. I feel like that was very lazy of the cleaning staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent hotel.
Stayed 5 nights in Dec 2024

10/10 Excellent

Howon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very helpful. We are need up getting an upgrade to a high floor and the room had a great view!
Stayed 1 night in Dec 2024

8/10 Good

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in New York, everything is easy to walk to , Times Square , Rockefeller and Empire State Building. Great view of the Empire State Building from our room which was great.
Stayed 4 nights in Dec 2024

10/10 Excellent

PATRICK, HARLEYSVILLE

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Zofia

Travelled with partner
Liked: Property conditions & facilities
Breakfast included
Stayed 1 night in Dec 2024

6/10 Okay

Kendall Sue

Travelled with family
I chose this hotel because of the kitchenette and area. The area is great, very walkable to many things and close access to just about anything you need. We definitely liked the convenience. The room was on a corner, so we had great views. But the room itself was worn out. The couch needs to be replaced, it was dirty and had lost its shape. We put blankets over it because it seemed so dirty. I wouldn’t stay here again.
Stayed 5 nights in Dec 2024

10/10 Excellent

PATRICK, HARLEYSVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with the hotel and would stay there again. I was not happy with how tipping was handled. The restaurant staff was great and we would have liked to tip them but realized when we were checking out that we did not know their names

6/10 Okay

Erin

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice rooms. Breakfast adequate but could use a wider range of vegetarian hot food.
Stayed 8 nights in Dec 2024