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Motto by Hilton New York City Chelsea

4.0 star property

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Photo gallery for Motto by Hilton New York City Chelsea

Bar (on property)
Bar (on property)
Exterior
Reception
Two Bedroom, 1.5 Bath Suite | In-room safe, soundproofing, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
113 West 24th Street, New York, NY, 10001
  • Madison Square Garden
    ‪10 min walk‬
  • Empire State Building
    ‪13 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (1 King Bed & 1 Twin Bunk Bed, Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible (1 King Bed & 1 Twin Bunk Bed, Hearing)

  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Room, 1 King Bed, Accessible, City View (Mobility, Roll-In Shower)

View from room

Room, 1 King Bed, Accessible, City View (Mobility, Roll-In Shower)

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (1 King Bed & 1 Twin Bunk Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Room (1 King Bed & 1 Twin Bunk Bed)

  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Room, Accessible (4 Twin Bunk Beds, Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible (4 Twin Bunk Beds, Hearing)

  • 19 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Bathtub (4 Twin Bunk Beds, Mobility)

In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible, Bathtub (4 Twin Bunk Beds, Mobility)

  • 19 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Double Beds, Accessible (Hearing)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (4 Twin Bunk Beds)

In-room safe, soundproofing, free WiFi, bed sheets

Room (4 Twin Bunk Beds)

  • 19 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Room, Accessible (Flex Room, Hearing, Murphy Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible (Flex Room, Hearing, Murphy Bed)

  • 18 sq m
  • Sleeps 2
  • 1 Double Murphy Bed

View all photos for Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

View from room

Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom, 1.5 Bath Suite

Two Bedroom, 1.5 Bath Suite | In-room safe, soundproofing, free WiFi, bed sheets

Two Bedroom, 1.5 Bath Suite

  • 33 sq m
  • Sleeps 5
  • 1 Single Bunk Bed, 1 King Murphy Bed and 1 King Bed

View all photos for Room (Flex Room with Murphy Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Room (Flex Room with Murphy Bed)

  • 18 sq m
  • Sleeps 2
  • 1 Double Murphy Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

View from room

Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Roll-In Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Landmark City View)

Room, 1 King Bed (Landmark City View) | View from room

Room, 1 King Bed (Landmark City View)

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

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The price is CHF 347
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About this property

Motto by Hilton New York City Chelsea

Hotel with a 24-hour fitness centre, a short walk to 5th Avenue
This smoke-free hotel features a restaurant, a 24-hour fitness centre and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and a front desk safe.
Motto by Hilton New York City Chelsea offers 374 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Cable televisions are provided.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Motto by Hilton New York City Chelsea's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of 5th Avenue and Madison Square Park
  • Pets welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. Motto by Hilton New York City Chelsea also features a 24-hour fitness centre, concierge services, and express check-out.

This 4-star New York hotel is smoke free.

Motto by Hilton New York City Chelsea has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 42 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Motto by Hilton New York City Chelsea Hotel
Motto by Hilton New York City Chelsea New York
Motto by Hilton New York City Chelsea Hotel New York

Motto by Hilton New York City Chelsea Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 979 out of 1439 reviews
Rating 8 - Good. 271 out of 1439 reviews
Rating 6 - Okay. 92 out of 1439 reviews
Rating 4 - Poor. 47 out of 1439 reviews
Rating 2 - Terrible. 50 out of 1439 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Clayton

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Keiko

Stayed 4 nights in Feb 2025

10/10 Excellent

CAROL, AGUADILLA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Leisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get the city view! Totally worth it!

Stayed 2 nights in Feb 2025

10/10 Excellent

donna, milton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! Beautiful and welcoming, clean and convenient to everything we wanted. Very responsive and friendly staff.
Stayed 2 nights in Feb 2025

8/10 Good

Jalen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in Chelsea not sketchy, and a quick walk to the stores on Fifth.
Stayed 1 night in Feb 2025

10/10 Excellent

Tessa

Stayed 3 nights in Feb 2025

6/10 Okay

Bruna

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Booked a KING bed room and at the arrival I as told that there was no room available and I had to stay in a 2 bunk SINGLE bed set. Hotel waived the resort fee for the inconveniences but didn’t provide any refunds, credits..the hotel location is great and the rooms are spacious.
Stayed 2 nights in Feb 2025

10/10 Excellent

M.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Cara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their breakfast is great! Rooms were really comfortable
Stayed 2 nights in Jan 2025

10/10 Excellent

Jay

Stayed 2 nights in Jan 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all lovely- helpful- friendly Will definitely come back!
Stayed 3 nights in Jan 2025

10/10 Excellent

Kylee

Stayed 1 night in Oct 2024

10/10 Excellent

VIJAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will always stay here. Great view, king bed, friendly staff, and pretty hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Marisa

Liked: Amenities
room was nice and clean, great view. Staff friendly. Would definitely stay again. Only thing was the heater sounded a little loud all night as if the water was running. But overall great and would visit again.
Stayed 1 night in Jan 2025

4/10 Poor

David

Travelled with family
Disliked: Staff & service, amenities
Staff provided misinformation. Never received our bill after asking multiple times. Long wait just to get a cup of coffee in the morning.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kelly

Stayed 3 nights in Jan 2025

8/10 Good

Karri

Travelled with family
Liked: Cleanliness, staff & service
Great location, friendly staff. You are not paying for Hyatt so for the money it is good value. The elevators are a pain...heavily used by the staff, skipping floors etc - expect a 5 minute wait at certain times of the day.
Stayed 5 nights in Jan 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Krystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, nice staff, room service was 10/10
Stayed 2 nights in Jan 2025

10/10 Excellent

Liz, Atlanta

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025