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Sheraton Brooklyn New York Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Brooklyn New York Hotel

Lobby
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Exterior
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
228 Duffield Street, Brooklyn, NY, 11201
  • Manhattan Bridge
    9 min walk
  • Brooklyn Navy Yard
    13 min walk
  • Barclays Center Brooklyn
    17 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    54 min drive

Room options

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Presidential Suite, 2 Bedrooms

  • 49 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Double Beds

  • 49 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed

  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Balcony

  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Double Bed, City View

  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Aloft New York Brooklyn

Pet-friendly
Free WiFi
Air conditioning
Gym
3.8 out of 5, Good, (1003)
The price is CHF 167
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Aloft New York Brooklyn

About this property

Sheraton Brooklyn New York Hotel

Hotel with a 24-hour front desk, near Barclays Center Brooklyn
Along with a restaurant, this smoke-free hotel has a bar/lounge and WiFi in public areas. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
Sheraton Brooklyn New York Hotel offers 321 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets. 42-inch LCD televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

This Brooklyn hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Sheraton Brooklyn New York Hotel's great location. During your stay, you'll be within walking distance of Barclays Center Brooklyn. Enjoy features like a restaurant, a bar and dry cleaning service.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi and wired Internet for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute drive from Barclays Center Brooklyn and a few minutes from Prospect Park
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Sheraton Brooklyn New York Hotel. The hotel can provide concierge services, limo/town car service, and wedding services.

This 4-star Brooklyn hotel is smoke free.

Avere – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Avere

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (58 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per accommodation, per night plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel
Sheraton Hotel Brooklyn New York
Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel Hotel
Sheraton Brooklyn New York Hotel Brooklyn
Sheraton Brooklyn New York Hotel Hotel Brooklyn

Sheraton Brooklyn New York Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 458 out of 1058 reviews" "
Rating 8 - Good. 268 out of 1058 reviews" "
Rating 6 - Okay. 147 out of 1058 reviews" "
Rating 4 - Poor. 79 out of 1058 reviews" "
Rating 2 - Terrible. 106 out of 1058 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aliczia

Stayed 1 night in Aug 2024

10/10 Excellent

Brenda, Trujillo Alto

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was nice but dirty, the telephone and lamp above the desk were quite dusty, it seems like they haven't wiped them with a cloth in a while. The shower ceiling was peeling, it seemed like the bathroom upstairs was leaking water. The floor of the room was dirty, you couldn't walk barefoot. I was very surprised because I had already stayed at this hotel. They just need to clean better. always excellent reception staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spread love it’s the Brooklyn way
Great stay . Loved the location , Danny Lam at the front desk was amazing. . I will be back hopefully soon.
Stayed 3 nights in Aug 2024

10/10 Excellent

Joanita

Stayed 4 nights in Aug 2024

8/10 Good

Francis

Stayed 6 nights in Jul 2024

8/10 Good

Tyler

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, the staff is extremely helpful. The only concern is the telephone in the room doesn’t work and staff advised they are unable to fix it, possible safety issue. Also DO NOT try the Chinese restaurant located in the hotel, save your money!
Stayed 3 nights in Aug 2024

6/10 Okay

dennis

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Pro: The room was clean. Cons: No amenities at a high price. No ice, empty vending machines, etc. Had to go to the bodega for everything. Front desk staff -- some were pleasant, and others, no so much. Whatta you gonna do? Its New York.
Stayed 3 nights in Aug 2024

6/10 Okay

Nick

Liked: Cleanliness
Old hotel, no water pressure, noisey area. Clean, about what you would expect for the price.
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveller

Disliked: Amenities
Called service desk 3 times for an extra blanket . They did not arrive until 9 pm . Air conditioner very noisy in the room .
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No one can just walk in and get upstairs,with out a keycard, so it felt safe..and comfertable..tk you
Stayed 6 nights in Aug 2024

10/10 Excellent

Kay kay

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I liked that you could easily access anywhere from the hotel as it was downtown Brooklyn and shopping was in the immediate area. The hotel staff was helpful and friendly. The manager Patricia was always ready to assist. Front desk staff was also ready to assist. I would recommend to my friends!
Stayed 6 nights in Aug 2024

2/10 Terrible

Yonglin

Travelled with group
Disliked: Staff & service
The front desk is so impolite, worst service ever had
Stayed 1 night in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Aug 2024

10/10 Excellent

Deirdre

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 11 am to the Sheraton Brooklyn. They had our rooms ready for us to check in early. The front desk staff were very accommodating and polite. The rooms were clean and quiet. We enjoyed our stay at the Sheraton as always. Thank you!
Stayed 2 nights in Aug 2024

10/10 Excellent

Adrine, Corlette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From arrival to departure, my stay was fantastic. Good size room, very comfy bed, very clean room and great layout. Only downside was the pillows weren’t great but I stacked 2 on top of each other so it was more comfy. The lifts were efficient and the staff who checked me in were super welcoming and friendly! Really adds to make it a nice experience. Would stay there again in a heartbeat! 😊
Stayed 7 nights in Aug 2024

10/10 Excellent

Idrissou, Ithaca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the place and will come back!
Stayed 3 nights in Aug 2024

8/10 Good

Tiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing park across the street. Excellent location with shopping and dining options that are easy to walk to.
Stayed 5 nights in Aug 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Suresh Chandra, Bangalore

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Serves the purpose
Stayed 3 nights in Aug 2024

10/10 Excellent

Jovanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and cozy. Walking distance to shopping centres. Access to gym on-site or up the road.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable hotel
It’s ok
Stayed 3 nights in Aug 2024

8/10 Good

Cristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to public transportation
Stayed 3 nights in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The refrigerator should be elevated off the floor for ease of accessibility and comfort, especially for the elderly.
Stayed 2 nights in Aug 2024

2/10 Terrible

Anesha

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ajamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024