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Sheraton Tribeca New York Hotel

4.0 star property

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Photo gallery for Sheraton Tribeca New York Hotel

View from room
Presidential Suite, 1 Bedroom | Private kitchen | Fridge, coffee/tea maker
Lobby
Down duvets, pillow-top beds, in-room safe, desk
Suite, 1 Bedroom | Down duvets, pillow-top beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
370 Canal Street, New York, NY, 10013
  • New York University
    ‪10 min walk‬
  • One World Trade Center
    ‪16 min walk‬
  • Brooklyn Bridge
    ‪3 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Patio

Room, 2 Double Beds, Patio | Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Patio

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Down duvets, pillow-top beds, in-room safe, desk

Presidential Suite, 1 Bedroom

  • 91 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio | Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Patio

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Lounge

Deluxe Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

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Suite, 1 Bedroom | Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Hilton Garden Inn New York/Tribeca

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (1005)
The price is CHF 436
for 1 room
includes taxes & fees
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About this property

Sheraton Tribeca New York Hotel

Hotel with a restaurant, a short walk to New York University
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and a business centre. Housekeeping is available on request.
Sheraton Tribeca New York Hotel offers 369 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature down duvets. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Sheraton Tribeca New York Hotel's great location. During your stay, you're just a quick walk from New York University. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi in some public areas
  • Enjoy Italian cuisine while dining at Antica Ristorante
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • 10 minutes by foot from New York University and a 3-minute drive from Wall Street
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 2 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 880 square feet (82 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Sheraton Tribeca New York Hotel.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Antica Ristorante – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Bistro by Sheraton – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 65 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Antica Ristorante
  • Bistro by Sheraton

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 880 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Nearby parking fee: USD 65 per day
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel New York Tribeca
Sheraton New York Tribeca
Sheraton Tribeca New York
Sheraton Tribeca New York Hotel
Sheraton Tribeca Hotel
Sheraton Tribeca
Sheraton Tribeca New York
Sheraton Tribeca New York Hotel Hotel
Sheraton Tribeca New York Hotel New York
Sheraton Tribeca New York Hotel Hotel New York

Sheraton Tribeca New York Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 951 out of 1637 reviews
Rating 8 - Good. 422 out of 1637 reviews
Rating 6 - Okay. 143 out of 1637 reviews
Rating 4 - Poor. 57 out of 1637 reviews
Rating 2 - Terrible. 64 out of 1637 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Viviannette

Travelled with group
Liked: Cleanliness, staff & service, amenities
The elevators, a lot lines to take an elevator.
Stayed 3 nights in Mar 2025

10/10 Excellent

Pedro, Springwater

Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with partner
Great location close to many subway lines, good facility with decent room sizes for NYC. Clean, professional, friendly, organized.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica

Stayed 3 nights in Mar 2025

8/10 Good

Agnessa

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amina was the best ever. Thank you so much for the treatment and hospitality. I will never forget you! This area was super great and near everything!
Stayed 4 nights in Feb 2025

10/10 Excellent

Sallie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a wonderful stay! Definitely booking again!

The hotel room is small, but fair for New York and still comfortable for two people. The service was excellent, especially the front desk reception. Everyone was super nice! The location is perfect, super close walking distance from two major subway stations. For the most part, we felt very safe walking to the hotel from the subway at night!
Stayed 3 nights in Feb 2025

10/10 Excellent

Beverly

Stayed 5 nights in Mar 2025

10/10 Excellent

Jocelyn

Stayed 3 nights in Feb 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Toshiba

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Eva

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who worked there was incredibly kind and helpful throughout my entire stay, best service at a hotel in a very long time! Great location too! 10/10
Stayed 3 nights in Jan 2025

6/10 Okay

Susan

Disliked: Room comfort

Punished for complaining

Got given the room right next to the lift for a four night stay. We got moved the next day to a very small room at the end of the corridor which over looked a building so had to more or less keep our curtains closed if we were in our room. We could not face moving again so stayed put. Also the person I was talking to at reception seemed very ticked off at me for complaining and would not listen to what I said which was. All I wanted was a normal room. No special request. Just a room that was the size advertised and not next to the lift. Very unhelpful person she was. So I gave upon the end. So disappointed as we have stayed in this hotel for years and this was the worst ever. Not sure I’ll go back as I couldn’t face the drama of been punished for not liking our first room again. I felt like a naughty child for daring to be unhappy with our room. Certainly not good customer service. I must say that the other staff are very helpful and nice. Shame about the person we dealt with
Stayed 4 nights in Feb 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Despite the area the hotel was amazing and within walking distance from the subway, food, WTC and so on
Stayed 3 nights in Feb 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ryan Lukas Franz De

Travelled with family
Liked: Cleanliness, staff & service
Close to Soho and shopping and easy access to the subway system. Not enough working elevators for the amount of guests.
Stayed 3 nights in Feb 2025

8/10 Good

Amadou

Liked: Cleanliness, property conditions & facilities
Fine
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Stayed 3 nights in Feb 2025

10/10 Excellent

Abdourahamane, Bronx

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 1 night in Feb 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues. Canal st. Isn’t safest place.
Stayed 1 night in Mar 2025

10/10 Excellent

Sadie

Liked: Cleanliness, amenities
Amazing!!!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Erkan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, all the metro lines are in a walking distance. Nicely situated between Tribeca and SoHo. Beds were comfy and room got cleaned daily. Hotel is a bit old and one of the elevators were not working but it didn't bother me too much as I was on the 4th floor. However, it could have been very annoying if I were staying at higher floors.
Stayed 8 nights in Feb 2025

10/10 Excellent

Ella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Feb 2025