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The Mansfield Hotel

2.0 star property

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Photo gallery for The Mansfield Hotel

Library
Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior
Junior Suite, 1 Queen Bed with Sofa bed | Living room | Flat-screen TV, iPod dock
ATM/banking on site

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Business services

Explore the area

Map
12 W 44th St, New York, NY, 10036
  • Grand Central Terminal
    ‪6 min walk‬
  • Broadway
    ‪7 min walk‬
  • Times Square
    ‪7 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪48 min drive‬

Room options

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed | Living room | Flat-screen TV, iPod dock

Junior Suite, 1 Queen Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Double Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Mansfield Hotel

Beaux Arts hotel with 24-hour fitness centre and 24-hour front desk
This hotel features a 24-hour fitness centre, valet parking and coffee/tea in a common area. Other amenities include self parking, concierge services and a 24-hour front desk.
The Mansfield Hotel offers 126 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include baths or showers, designer toiletries and complimentary toiletries. Business-friendly amenities include desks and telephones. Fridges, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at The Mansfield Hotel, you're just a quick walk from 5th Avenue. A 24-hour gym, concierge services and a library are available.
  • Valet parking and self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Steps from Fred F. French Building and 5 minutes on foot from Bryant Park
As a guest of The Mansfield Hotel, you'll find a 24-hour fitness centre, a library, and a vending machine. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly The Mansfield Hotel. The hotel can provide concierge services and limo/town car service. The front desk is open around the clock. For a fee, parking is available.

Smoking is allowed in designated areas at this Beaux Arts New York hotel.

Languages

English

Property amenities

Parking and transport

  • Limo/town car service
  • Parking on site (USD 40 per day)
  • Valet parking on site (USD 45 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library

Family friendly

  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Breakfast
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • Housekeeping
  • In-room safe
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 40 per day
  • Valet parking fee: USD 45 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mansfield
Mansfield Hotel
Mansfield Hotel New York
Mansfield New York
The Mansfield Hotel New York City
Mansfield New York City
Mansfield Hotel New York City
The Mansfield Hotel Hotel
The Mansfield Hotel New York
The Mansfield Hotel Hotel New York

The Mansfield Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 290 out of 1004 reviews
Rating 8 - Good. 354 out of 1004 reviews
Rating 6 - Okay. 169 out of 1004 reviews
Rating 4 - Poor. 130 out of 1004 reviews
Rating 2 - Terrible. 61 out of 1004 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 1 night in Apr 2020

6/10 Okay

Barbara

Travelled with family
Disliked: Staff & service, property conditions & facilities

NY at height of Coronaviris

We were on the 7th, top floor. There were two stairways that were open and a very narrow passage to get around them to the rest of floor. Hallways were all narrow. Bottled water was available, but you had to ask for it as well as washcloths. It seems like the expected was minimal. The location was very good and walkable.
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Room lighting terrible. No hand towels provided. No mirror in room except in bathroom. Expected some charm from the era the hotel was built, but no charm except in library which was used as breakfast room.
Stayed 2 nights in Mar 2020

6/10 Okay

M

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was professional and the hotel was centrally located, however, the rooms could use an upgrade, specifically the air conditioning unit, toilet, and ambient lighting.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Probably good for younger travelers, but not good for older ones..stairs to climb to get into hotel, tiny bathroom with marble step to get into (two black and blue evties to show for it), climb over bathtub to get into the shower, and no grab bars.
Stayed 3 nights in Feb 2020

4/10 Poor

Alan

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Very disappointed with this hotel. It took about 30 minutes to check in, rooms are extremely small and the photos on Hotels.com are misleading. Beware that the breakfast is nothing more than bad coffee and stale pastries.
Stayed 4 nights in Feb 2020

10/10 Excellent

aliaksandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location for the Price!

Great location for the price. Rooms were neat and clean. Staff was friendly and helpful. Will not hesitate to stay here again.
Stayed 3 nights in Feb 2020

10/10 Excellent

Melissa E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Jeanette

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very quaint and clean. Room was very warm and a bit noisy from other guests.
Stayed 1 night in Feb 2020

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and convenient

Clean and comfortable. A very nice and affordable hotel close to Time Square. Simple amenities like 24 hour coffee and tea plus a modest fitness center.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

A chilly night in midtown..

Upon arrival everything was good. Location is great, staff was welcoming, check in was easy, the room was very clean and perfect for an overnight stay in the city. When we returned in the evening the room was very cold! There is no way to control the heat in the room. The front desk explained that the building uses a boiler system and the boiler sometimes shuts off but that it would be on again soon. They offered extra blankets which we accepted. This did not worry me so much since we live in a building with the same system. The problem was that the room never warmed up!! So either the heat never came on again or it was on and they didn’t have it on high enough. We were very cold and didn’t sleep well. I live in a building with same system but much bigger than the hotel and it is heated very well, there is no reason for the room to be so cold. Other than that the stay would have been perfect.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Old property, Coffee machine was not working, poor breakfast, the room was extremely hot, I try to put the heat down ,but didn’t work .Staff was ok !!!! The hotel is close time square and 5th Avenue.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Disliked: Staff & service
The website was definitely misleading. The rooms are tiny and did not state restaurant was under renovation. The bathrooms were only equipped with 2 bath towels and 1 hand towel. You have to call for washcloths every day. The housekeeper is not allowed to give it to you. The 24-hour coffee that was supposed to be available was inoperable both days we were there. No alternative solution provided. Horrible valet service! It took 1.5 hours to deliver our vehicle. Front desk customer service minimal. Rick, who indicated he was the manager, was rude and lied to us several times when asked about the status of our vehicle. Otherwise, the bellhop, security and cleaning personnel were professional.
Stayed 2 nights in Feb 2020

4/10 Poor

Glenn, New Jersey

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was very small, no windows to the outside. No hooks to hang coats. Breakfast offered in lounge was vey disappointing. Positives: good location and clean.
Stayed 1 night in Feb 2020

4/10 Poor

James

Travelled with partner
Disliked: Amenities, property conditions & facilities
Small room, no closet. Had to change room. Property was old. Parking was inconvenienced
Stayed 1 night in Feb 2020

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The "go to place" to stay when in New York City

Giving kudos to night manager Rick, super nice guy and very helpful. Was having trouble with the television in my room and because the hotel was under going a new cable system, he placed me in a new room in seconds. Super friendly place that I always consider when I stay in the city. My fourth visit to The Mansfield, my go to to place!
Stayed 1 night in Feb 2020

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Midtown Location

We had a lovely stay at the Mansfield. The staff was friendly and attentive.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service
I had no hot water for a shower in the am and when I called they didn’t offer later checkout. The manager was rude when checking out. He said they were having trouble with their boiler which was not my problem. I asked about late checkout and he said I should have called front desk back. I asked!!!
Stayed 1 night in Feb 2020

10/10 Excellent

Chanel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints 😊

My daughters and I arrived for a 1 night stay, and check in was seamless. They gave us time to get into our room before coming back down to decide if we would valet or self park. The staff was very friendly. The room was very clean and had everything we needed.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, I had an amazing experience.
Stayed 2 nights in Feb 2020