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Westgate New York Grand Central

4.0 star property

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Photo gallery for Westgate New York Grand Central

Luxe Queen Room | Egyptian cotton sheets, premium bedding, in-room safe, desk
Suite, 1 Bedroom, Balcony (Luxe, King) | Terrace/patio
Lobby lounge
Lobby lounge
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
304 E 42nd St, New York, NY, 10017
  • Grand Central Terminal
    ‪8 min walk‬
  • Empire State Building
    ‪14 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Balcony (Luxe)

Room, 2 Queen Beds, Balcony (Luxe) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Balcony (Luxe)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Luxe)

Room, 1 King Bed, Balcony (Luxe) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Balcony (Luxe)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Balcony (Luxe)

Balcony

Room, 1 Queen Bed, Balcony (Luxe)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxe Queen Room

Luxe Queen Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxe Queen Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxe King Room

Luxe King Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxe King Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxe Two Double Beds

Luxe Two Double Beds | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxe Two Double Beds

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony (Luxe, King)

Suite, 1 Bedroom, Balcony (Luxe, King) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Balcony (Luxe, King)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxe King Suite

Luxe King Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxe King Suite

  • 31 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Luxe Two Queen Beds

Luxe Two Queen Beds | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxe Two Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxe 1-Bedroom King Suite

Luxe 1-Bedroom King Suite | Living area | 51-inch LED TV with cable channels, TV

Luxe 1-Bedroom King Suite

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxe One-Bedroom Queen Suite

Luxe One-Bedroom Queen Suite | Living area | 51-inch LED TV with cable channels, TV

Luxe One-Bedroom Queen Suite

  • 31 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

Similar properties

Pool

Hyatt Grand Central New York

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.0 out of 5, Very good, (5095)
The price is CHF 379
for 1 room
includes taxes & fees
6 Jun - 7 Jun
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About this property

Westgate New York Grand Central

Tudor hotel with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a 24-hour fitness centre, a bar/lounge and a coffee shop/cafe. Additionally, valet parking, a microwave in a common area and a business centre are on-site. Change of towels is available on request
Westgate New York Grand Central offers 300 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 51-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Westgate New York Grand Central. During your stay, you're just a quick walk from Grand Central Terminal. You'll find features such as a 24-hour gym, a bar and a coffee shop/cafe.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at Tudor City Marketplace, a coffee shop that serves American cuisine
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 7 minutes by foot from Grand Central Terminal and a 2-minute drive from Empire State Building
  • Dogs welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre, a meeting room, and limo/town car service are available.

Event space at this hotel measures 400 square feet (37 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Westgate New York Grand Central. Parking is available for a fee. A complete renovation of Westgate New York Grand Central was completed in June 2021.

This Tudor New York hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 11:00 AM.
Tudor City Marketplace – This coffee shop specialises in American cuisine and serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar.
Tuder City Tavern – On-site lobby lounge. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 92 per day)

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Tuder City Tavern
  • Tudor City Marketplace

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 400 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 23 floors
  • Built in 1931
  • Renovated entire property - June 2021
  • Smoke-free property
  • Tudor architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 51-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 40.16 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 20 per person
  • Valet parking fee: USD 92.00 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for USD 50 per night for any bookings where payment for the stay will be made on site instead of at the time of booking.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

East Manhattan Hilton
Hilton East Manhattan
Hilton Hotel
Hilton Hotel East Manhattan
Hilton New York Grand Central Hotel
Hilton Manhattan East Hotel New York City
Tudor Hotel New York City
Hilton Manhattan East Hotel New York
Hilton Manhattan East New York
Hilton Grand Central Hotel
Westgate New York City Hotel
Westgate New York Grand Central Hotel
Westgate Grand Central Hotel
Westgate Grand Central
Hotel Westgate New York Grand Central New York
New York Westgate New York Grand Central Hotel
Hotel Westgate New York Grand Central
Westgate New York Grand Central New York
Hilton Manhattan East
Westgate New York City
Hilton New York Grand Central
Westgate New York Central
Westgate York Central York
Westgate New York Grand Central Hotel
Westgate New York Grand Central New York
Westgate New York Grand Central Hotel New York

Westgate New York Grand Central Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1644 out of 2606 reviews
Rating 8 - Good. 598 out of 2606 reviews
Rating 6 - Okay. 195 out of 2606 reviews
Rating 4 - Poor. 84 out of 2606 reviews
Rating 2 - Terrible. 85 out of 2606 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Amber

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
I had the worst hotel experience in my 41 years. I have worked in hospitality for 22 of them, including time at a hotel, and I have never had a worse customer service experience. I have been staying at the Westgate Grand Central Station in NYC for 3 years and considered it the only place I'd stay but after this experience, I am definitely reconsidering.
Stayed 2 nights in Feb 2025

10/10 Excellent

Oana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great location, shop around the corner. All the people in reception, the bell boys, the housekeeping and maintenance people were extremely nice and helpful. Excellent facilities and the Coffee making machine with Nesspresso style pods were a life-saver for espressos as I don't like Starbucks. Fees were around £150 and £100 deposit for a 5 night stay, really great location close to all Grand Central station, Times Square and Broadway. Lots of places to eat nearby. The only thing we didn't like was that pull out sofa wasn't great, mattress not great, you could improve on that. Great facilities and cleanliness. We enjoyed our stay and would visit again. Thank you!
Stayed 5 nights in Feb 2025

6/10 Okay

Laura

Liked: Staff & service
Could do with updating in bathrooms. Bedrooms tiny, especially for families
Stayed 5 nights in Feb 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient to subway. The staff was helpful and friendly. Unsure what the resort fee covered.
Stayed 4 nights in Feb 2025

10/10 Excellent

Samuel

Stayed 3 nights in Jan 2025

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great property, and the staff was kind and accommodating. Bottled water was provided every day free of cost which we appreciated. The room was clean and comfortable, with the perfect amount of space. The bed was super comfortable. The hotel is very close to Grand Central, just a few minutes walk, so it was really easy to get around and there were many great food options nearby. Would stay here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Roberto

Liked: Cleanliness
Stayed 4 nights in Feb 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location for midtown.
Stayed 6 nights in Feb 2025

10/10 Excellent

Victorino

Stayed 6 nights in Nov 2024

2/10 Terrible

mario

Disliked: Cleanliness, staff & service, property conditions & facilities
Couldn’t even stay in my room. Fruit flies and black mildew in the shower, sticky floors. I left and would not stay there.
Stayed 1 night in Feb 2025

10/10 Excellent

Luis Alverto Reducindo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service. Area is safe. Transportation is easily accessible. 10/10 will be back !
Stayed 3 nights in Feb 2025

6/10 Okay

Alexis Misael

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Ashling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A thoroughly enjoyable stay at the Westgate Grand Central. A beautiful hotel, tucked away from the hustle and bustle of the tourist areas but conveniently located, close to lots of attractions. Rooms are comfortable and warm. Cleaned daily. Micheal the doorman was extremely helpful, courteous and friendly. Bar staff were also friendly. Would thoroughly recommend this hotel for anyone travelling with a family or even alone. Always felt safe walking to and from thus area!
Stayed 5 nights in Feb 2025

10/10 Excellent

Graham Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a quick visit to the city.
Stayed 3 nights in Feb 2025

10/10 Excellent

Allison, JOHNSON CITY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near grand central. Great service. Fun style. Quality rooms.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property - The staff were went above and beyond to make us comfortable. Will definitely return.
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

bindu, wellington

Disliked: Cleanliness, amenities
Pictures not as descriptive, very congested, no view…
Stayed 2 nights in Jan 2025

10/10 Excellent

Gino

Stayed 1 night in Jan 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I'm in is very comfortable. You can see this hotel was renovated and it was done very nicely. Excellent choice of plumbing fixtures in Bathroom. Beds are very comfortable and have lots of pillows. Staff is very friendly and helpful. Would definitely come back here. My main observation is that this hotel is extremely clean, from th lobby to the rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniela

Stayed 3 nights in Feb 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snowy time in NYC

The experience and stay were great from arrival to departure. All the staff was great and the hotel was comfortable. Although the building is older, it's still was very comfortable. The location was great also.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was great
Stayed 3 nights in Jan 2025

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 4 nights in Feb 2025