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Crystalbrook Kingsley

4.5 star property

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Photo gallery for Crystalbrook Kingsley

Reception
Premium bedding, Tempur-Pedic beds, minibar, in-room safe
Courtyard
Rooftop bar
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
282 King St, Newcastle, NSW, 2300
  • Newcastle Civic Theater
    ‪2 min walk‬
  • Newcastle Beach
    ‪18 min walk‬
  • Merewether Beach
    ‪6 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪31 min drive‬

Room options

View all photos for Park King

Park King | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park King

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Harbour Twin

  • 29 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Harbour King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Harbour King

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Urban King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban Twin

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Park Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park Twin

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

2 bars/lounges

QT Newcastle

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, (321)
The price is CHF 187
for 1 room
includes taxes & fees
4 Apr - 5 Apr
QT Newcastle

About this property

Crystalbrook Kingsley

Luxury hotel with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include valet parking, free use of bicycles and concierge services. Change of towels is available on request
Crystalbrook Kingsley offers 130 accommodations with minibars and espresso makers. Tempur-Pedic beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Crystalbrook Kingsley's great location gets high marks from our customers. During your stay, you're just a quick walk from Newcastle City Hall. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the location and the overall condition of the property
  • Steps from Newcastle Civic Theater and a 4-minute drive from Nobbys Head Beach
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, multilingual staff, and a garden are also featured at the luxury Crystalbrook Kingsley. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Newcastle hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Roundhouse – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Romberg's – On-site rooftop bar. Open daily.
Ms Mary – This café serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 15 per day)
  • Secured, covered valet parking on site (AUD 50 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 42 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ms Mary
  • Romberg's
  • Roundhouse

Things to do

  • Bicycle storage
  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 42 for adults and from AUD 19 for children
  • Valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 15 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle

Crystalbrook Kingsley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 281 out of 430 reviews
Rating 8 - Good. 95 out of 430 reviews
Rating 6 - Okay. 33 out of 430 reviews
Rating 4 - Poor. 13 out of 430 reviews
Rating 2 - Terrible. 8 out of 430 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shorty stay
Short break in Newcastle. We normally book the Urban King but tried the Harbour King this time. Apart from being on higher floor, view isn’t much better. In fact the layout of the Urban King is preferable.
Stayed 2 nights in Dec 2024

8/10 Good

Darryl

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms. Close to everything I needed within walking distance
Stayed 3 nights in Dec 2024

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view staff were friendly. Nothing was a problem at all will definately come back and stay
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Leo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Gary

Stayed 1 night in Nov 2024

8/10 Good

Shoeb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small claustrophobic room. Definitely not worth the money. Valet parking a real rip off.
Stayed 2 nights in Nov 2024

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the best Hotel in Newcastle.
Stayed 1 night in Nov 2024

8/10 Good

Isabelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice. However parking was difficult.
Stayed 1 night in Nov 2024

8/10 Good

Scotty

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I had issues with the tablet and couldn't order dinner. Their resolution was to try to fix and then replace the tablet, instead of just letting me order the food. I did tell them I was hungry and getting the order in was my priority. Once the food arrived, it was absolutely excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and check out .Parking off site was easy ,not the hassle I thought it would be .Great bar on level 9 ,with views of Newcastle.Walking distance to most things .Spacious quiet room and comfortable bed .friendly staff .Relaxed vibe .
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was lovely, but wasn’t aware you had to prepay for parking. Had to park in the streets and had to keep moving the car.
Stayed 1 night in Nov 2024

4/10 Poor

Brian

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We stayed at Crystalbrook Kingsley as we were attending a show at the Civic Theatre next door. This was our second time, and we had fond memories of having pre-show drinks at Rombards on L9, watching the sun go down with amazing views over the harbour. This time we were to be sadly disappointed. After travelling up to L9 and disembarking the lift, we were met with a staff member telling us the bar was closed to hotel guests as there was a private function on! Seriously? We then went down to the G level bar, which was full of hotel guests unable to access the L9 bar and had to sit outside with our drinks - which if the area had atmosphere - we would not have minded at all. Disappointingly, it did not. For an establishment that prides itself on luxury accommodation, this outside area looks like an afterthought - or no thought at all. We thought we would have a post-show drink, only to find that none of the bars in this five-star hotel were open! We thought that if there is a show on at the theatre next door, and quite a few of your hotel guests are there for that show, why wouldn't you accommodate your guests? Underwhelming, oversight, disappointing.
Stayed 1 night in Nov 2024

10/10 Excellent

Lubco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient location with a fantastic bar
Stayed 1 night in Nov 2024

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and accomodation. Parking is a bit of a problem and needs to be better managed by the hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

blair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kelly

It was very disappointing that there was no parking
Stayed 4 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

HAI MIN

Stayed 2 nights in Nov 2024

8/10 Good

Karina, Moranbah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Super comfortable beds. Service was friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2024