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The Gateway Inn

4.5 star property

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Photo gallery for The Gateway Inn

Property entrance
Superior King Balcony | View from room
Front of property – evening/night
Superior Spa Suite | Living area | 42-inch LCD TV with cable channels, TV, iPod dock
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
32 Industrial Drive, Mayfield, NSW, 2304
  • University of Newcastle
    ‪5 min drive‬
  • Newcastle Civic Theater
    ‪8 min drive‬
  • Newcastle Beach
    ‪16 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪18 min drive‬

Room options

View all photos for Deluxe King with Spa

Premium bedding, minibar, in-room safe, desk

Deluxe King with Spa

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Spa Suite

Superior Spa Suite | Premium bedding, minibar, in-room safe, desk

Superior Spa Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, desk

Deluxe King

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Accessible

Deluxe King Accessible | Premium bedding, minibar, in-room safe, desk

Deluxe King Accessible

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

One Bedroom Apartment

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior King Balcony

Superior King Balcony | Premium bedding, minibar, in-room safe, desk

Superior King Balcony

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King | Premium bedding, minibar, in-room safe, desk

Superior King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two-bedroom Apartment

42-inch LCD TV with cable channels, TV, iPod dock

Two-bedroom Apartment

  • 75 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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4.3 out of 5, Excellent, (1001)
The price is CHF 128
for 1 room
includes taxes & fees
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The Executive Inn

About this property

The Gateway Inn

Luxury hotel with 4 restaurants and bars/lounges
This smoke-free hotel features 4 restaurants, 2 bars/lounges and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a coffee shop/cafe and dry cleaning are on-site.
The Gateway Inn offers 93 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Gateway Inn's great location. During your stay, you'll be close to Newcastle Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include 2 meeting rooms, laundry facilities and a car charging station
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Allowah Street Reserve and a few minutes from University of Newcastle
There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 2 meeting rooms available. A health club, a vending machine, and laundry facilities are also featured at the luxury The Gateway Inn. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Newcastle hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.
The Gateway Inn has 4 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Italian, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends; AUD 8 to 40 for adults and AUD 8 to 15 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Health club
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 8 to 40 for adults and AUD 8 to 15 for children
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Gateway Inn Newcastle
Gateway Newcastle
Newcastle Gateway
Gateway Inn Mayfield
The Gateway Inn Hotel
The Gateway Inn Mayfield
The Gateway Inn Hotel Mayfield

The Gateway Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1002 reviews
Rating 8 - Good. 304 out of 1002 reviews
Rating 6 - Okay. 66 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Jan 2025

8/10 Good

Christopher, Muswellbrook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great wifi and Chromecast TV
Stayed 1 night in Jan 2025

10/10 Excellent

Gurpreet

Stayed 1 night in Dec 2024

10/10 Excellent

Kim Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Megan

Stayed 2 nights in Jan 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxx
Stayed 1 night in Jan 2025

2/10 Terrible

Darron

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very poorly managed. Cleaning staff just walk into your room without knocking - repeatedly. Very strange. Have revisited multiple times - but because of a "new system" apparently I've hardly ever been there. As a member - pretty degusted that this is the standard or our club. Musty smelling hallways - terrible parking and atrocious access / egress from the carpark areas. They obviously spent too much money buying the Knights to be interested in providing members the service that they actually pay for.
Stayed 1 night in Oct 2024

8/10 Good

Zelman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable accommodation.
Stayed 1 night in Dec 2024

4/10 Poor

Diane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Mediocre

The hotel itself was clean and reasonably appointed. The staff and clientele however, was questionable. It took several hours to get the staff help on an extremely noisy guest and when confronted was told it wasn't their responsibility. Given the choice, would not stay again. Especially during peak period.
Stayed 1 night in Dec 2024

8/10 Good

LINYAN

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Our stay was great and relax. Only the room didn’t clean well after last stayed family. But the service people is really nice. Will go back there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Jules

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleasant
Stayed 3 nights in Dec 2024

6/10 Okay

Nicholas

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Warm friend staff but in need of upgrade.

Warm friendly staff. Aging interior but still comfortable. Lots of stains on cushions and blankets, crusty food stuck on benches, broken shower, missing plates and cutlery. On request the staff quickly arranged maintenance. The final charge was different and slightly higher than what was booked through Hotels.com. No details on why the higher price was provided.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds are so comfortable. Dining nearby
Stayed 1 night in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, only bonus would have been a kids play area in the club
Stayed 1 night in Dec 2024

8/10 Good

Joey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Dec 2024

8/10 Good

Micah

Stayed 2 nights in Nov 2024

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the shops, plenty of secured parking and twin shower heads in the room.
Stayed 1 night in Oct 2024

6/10 Okay

TREVOR

Stayed 1 night in Nov 2024

6/10 Okay

Kenneth, delta

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Hallway is not clean. Room was not cleaned in detail. We saw hair in the shower drain and food scrap at the corner of the room. Carpet needs deep cleaning or replaced
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Stayed 1 night in Oct 2024