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Hansen Hotel

2.5 star property

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Photo gallery for Hansen Hotel

Bar (on property)
Bar (on property)
Basic Double Room, Ensuite | Room amenity
Bar (on property)
Basic Double Room, Ensuite | Room amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • Parking available
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
131 Sandyford Road, Jesmond, Newcastle-upon-Tyne, England, NE2 1QR
  • Quayside
    ‪17 min walk‬
  • St. James' Park
    ‪17 min walk‬
  • Utilita Arena Newcastle
    ‪3 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪9 min drive‬

Room options

View all photos for Basic Double Room, Ensuite

Basic Double Room, Ensuite | Room amenity

Basic Double Room, Ensuite

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room, Ensuite

Basic Twin Room, Ensuite | Room amenity

Basic Twin Room, Ensuite

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property – evening/night

easyHotel Newcastle

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
3.8 out of 5, Good, (1000)
The price is CHF 59
for 1 room
includes taxes & fees
8 Jun - 9 Jun
easyHotel Newcastle

About this property

Hansen Hotel

Property with a restaurant, near Jesmond Dene Park
This smoke-free property features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include laundry facilities, a computer station and multilingual staff assistance. This property has 7 rooms. Weekly housekeeping is available.
Hansen Hotel offers 7 accommodations. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hansen Hotel, you're just a quick walk from Newcastle-upon-Tyne Civic Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This budget property has 7 rooms.
  • Free WiFi and wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast is offered for a fee
  • Self-parking available for a fee
  • Amenities include a computer, laundry facilities and multilingual staff
  • Just a 2-minute drive from Jesmond Dene Park and a few minutes from Chinatown
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, multilingual staff, and karaoke are also featured at Hansen Hotel. Parking is available for a fee.

This Newcastle-upon-Tyne property is smoke free.

Hansen Hotel has a restaurant on site.

Languages

English, Hungarian

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (surcharge)

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • Karaoke

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hansen Hotel Newcastle-upon-Tyne
Hotel Hansen Hotel Newcastle-upon-Tyne
Newcastle-upon-Tyne Hansen Hotel Hotel
Hotel Hansen Hotel
Hansen Newcastle-upon-Tyne
Hansen
Hansen Newcastle Upon Tyne
Hansen Hotel Hotel
Hansen Hotel Newcastle-upon-Tyne
Hansen Hotel Hotel Newcastle-upon-Tyne

Hansen Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 39 out of 153 reviews
Rating 8 - Good. 59 out of 153 reviews
Rating 6 - Okay. 31 out of 153 reviews
Rating 4 - Poor. 14 out of 153 reviews
Rating 2 - Terrible. 10 out of 153 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty and not fit for purpose

To check in, you go to the bar which felt a little weird and the pin stopping the bar customers from coming up stairs was never on. The room was in need of deep clean. There were marks all over the walls, the shower head was disgusting and had copious amounts of build up. The shower head also could not be moved up or down as it was broken. Everything was poorly put together with misshaped bits of wood hiding things about the room. Mirrors had not been cleaned and we had to clean them ourselves to actually use them. The beds themselves were actually okay and comfortable enough, and the location of the hotel was great with the main part of the town within walking distance. Staff were also friendly. I wouldn’t recommend. It really would not take much effort to clean the room properly.
Stayed 2 nights in Feb 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Taylor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

There was blood in the bed…

This is less of a hotel and more some rooms above a busy and loud pub. It was very hard to get in contact with the staff as it was listed there was parking available which there was not. There was a tiny space that about 1-2 cars could fit that was blocked so we ended up going to a car park. Our room was on the top floor which did not help with the sound, there were loud drunk people coming up all hours. The room itself was very sparse, cold and we found blood smeared at the end of the bed (I took photos) the door lock to our room felt very unsecure. A hard push would have let anyone in. The running water smelt very strongly of eggs and the bed didn’t seem very clean. Overall I wouldn’t recommend this, the only good thing I can say is that it was close to where we needed to go.
Blood at the end of the bed so the sheets were not clean, only saw this the next day unfortunately
Where they told us to park but there was a car across blocking it
No parking down here
Next door to the pub/ hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Stayed 1 night in Jan 2025

6/10 Okay

Gary

Travelled with group
Liked: Cleanliness, staff & service

One night Newcastle trip

Great for one night and location good for city but parking an issue. Room basic
Stayed 1 night in Nov 2024

6/10 Okay

stuart

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Up a staircase in a pub in the student area. Its what you'd expect though the drinks in the bar were surprisingly expensive
Stayed 2 nights in Nov 2024

8/10 Good

Hongsheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Sarah

Liked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Kain

Stayed 1 night in Dec 2024

4/10 Poor

Dawn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely freezing cold room with a small radiator that hardly worked and a minute oil filled electric radiator. We had to sleep in our clothes. The socket by the bed had a big scorch mark on it and the 2nd internal door to the room had a massive gap at the bottom. Room was a fire risk.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very frendly staff n welcoming bed very comfortable
Stayed 1 night in Nov 2024

8/10 Good

Robert

Stayed 1 night in Oct 2024

10/10 Excellent

Carrie

Stayed 1 night in Nov 2024

2/10 Terrible

desmond

Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Average

Decent enough but unfortunately the room was cold because the heating wasn't on! The apps on the tv wouldn't work which is a shame. Looks like they don't do breakfast anymore which wasn't great, no parking available on site so had to use a council run carpark around the corner! Wasn't bad,wasn't great! No staff around @ checkout either??
Stayed 1 night in Nov 2024

4/10 Poor

Alison

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Really disappointed, room was completely inadequate, freezing cold, and really noisy.
Stayed 1 night in Nov 2024

8/10 Good

Cora

Travelled with partner
Liked: Staff & service, amenities
Lovely stay, good quality for a budget hotel. Thank you!!!
Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Shower was mouldy and the bed had hair in it
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

dont go with the photos everything is bad untidy

not as same in this photos not even cleaned beside the bed has spider webs not hot water smells bad the heater and other things photos are fake. heater was not heating enough even outside temperature was 5 degrees not good at all
Stayed 2 nights in Oct 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness

Ok-ok

The rooms are large but lacks cleanliness, yes its cheap but the bathroom has mold and shower head too. They dont share the pubs wifi, instead ask you to connect with public free BT wifi, when you approach the bar saying there's not enough signal in the room to connect that, a guy who wears glasses with an attitude keeps trying to connect the public wifi as if you are dumb and didn't try that. It might be he's having a bad day but i dont expect him to show his frustration on customers. The sheets and towels are clean. Room can be more cleaner, bathroom needs a thorough clean. Other than that nice and passable.
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024