This house was just what we were looking for to accommodate our group (three families) for a week long ski trip at Sunday River. It is in a good location (close to town and ski mountain) had a great layout with ample space for us, and a lot of nice amenities like a hot tub, game room, and full kitchen. Unfortunately, there were several hiccups throughout our stay that make it very difficult to give this property a high rating. I have reached out to Vacasa in an attempt to address the issues we had during our stay - both during our stay and after check-out, and I am extremely frustrated that Vacasa does not seem interested in resolving my complaints. I was directed to the local property manager by Vacasa's general customer service representative. However, despite several attempts to reach local property management at Vacasa Maine, I have not received a response to my calls/messages. The issues we encountered: the property was not available at check-in time (cleaning service still on property), the cleaning staff was in the house without any masks/face coverings, the cleaning service was not thorough (high touch points in kitchen very obviously not wiped clean and floors sticky), drug paraphernalia and a pack of what appeared to be an illicit substance were found in a bathroom drawer, a lack of salt/sand to spread on a very icy driveway and parking area, and a power outage that left us without heat or running water for 2 nights.