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Comfort Inn The Pointe

3.0 star property

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Photo gallery for Comfort Inn The Pointe

Exterior
Exterior
Suite, Multiple Beds, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi
Free daily on-the-go breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1 Prospect Pointe, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪2 min walk‬
  • Rainbow Bridge
    ‪6 min walk‬
  • Cave of the Winds
    ‪14 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Wingate By Wyndham Niagara Falls

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, (3023)
The price is CHF 96
for 1 room
includes taxes & fees
12 May - 13 May
Wingate By Wyndham Niagara Falls

About this property

Comfort Inn The Pointe

Hotel with free breakfast, steps from Niagara Falls State Park
This smoke-free hotel features a fitness centre, coffee/tea in a common area and conference space. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, self parking, a 24-hour front desk and gift shops/newsstands are on-site.
Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Comfort Inn The Pointe. During your stay, you're just a quick walk from Seneca Niagara Resort & Casino. Free WiFi in public areas, a gym and a meeting room are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Niagara Falls State Park and 6 minutes on foot from Rainbow Bridge
Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 1056 square feet (98 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Comfort Inn The Pointe. For a fee, parking is available.

This Niagara Falls hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,056 square feet of conference space
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10.00 per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Comfort Inn The Pointe Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 598 out of 1235 reviews
Rating 8 - Good. 333 out of 1235 reviews
Rating 6 - Okay. 173 out of 1235 reviews
Rating 4 - Poor. 64 out of 1235 reviews
Rating 2 - Terrible. 67 out of 1235 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

YOLANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Location was a perfect walk to Niagara falls park and fall approx 5 min and very easy walk to the Rainbow bridge to cross over to Canda , comfortable room overlooking the park i had a nice stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Timothy, Sylvania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the American Falls. I think this is the closest hotel to the falls.
Stayed 2 nights in Apr 2025

8/10 Good

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Apr 2025

10/10 Excellent

Salustiana

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here again.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Terrible customer service

Train your front desk employees to be more customer friendly and have a better attitude when they deal with customers not acting like they are doing us a favor or giving us room for free. There are plenty of options in the area
Stayed 3 nights in Apr 2025

10/10 Excellent

George

Stayed 1 night in Apr 2025

6/10 Okay

Jigar M

Travelled with family and small children
Disliked: Cleanliness
Quality of food is not good. Vegetarian options are very limited. On our checkout, and even previous day also; have requested for breakfast to parcel it as we had a flight from Buffalo at 8:50 but there is no service from Hotel side at 6am; very disappointed.
Stayed 2 nights in Apr 2025

2/10 Terrible

Gianina

Travelled with group
Disliked: Staff & service, amenities
They charge me wrong.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristina

Stayed 1 night in Mar 2025

6/10 Okay

Ritu

Travelled with family
Liked: Amenities
Driveline need update. Specially with usb c chargers
Stayed 2 nights in Apr 2025

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

SIMUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very strategically located within walking distance to the State Park and accessibility to Niagara Falls. My family really enjoyed the breezy nature walk.
Stayed 1 night in Apr 2025

10/10 Excellent

Karpaga Vinayagam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located at the prime location and it’s easily accessible to all attractions and lot of options for food and especially we don’t need a car to visit all surrounding areas within Niagara Falls state park
Stayed 3 nights in Apr 2025

8/10 Good

JEFFERY

Liked: Cleanliness
ok
Stayed 3 nights in Apr 2025

8/10 Good

Mercedes, Miami

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is a little old, it was cleaned, walkable and close to main attractions, only concern was that is so open that anyone can go through but thanks God nothing bad happened i wish there will be a security but overall it was good ....buffett breakfast (kind) was good and they replenished from time to time i dont know other days but the 2 days i stayed was the same breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa, Seminole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. It was terrific just to be able to walk right out and go right into the state park. Coffee and a walk by the river, a great way to start the day. We had an end room that had a view of the river. Loved it ❤️ will definitely stay there again
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to Niagara Falls. All walking distance
Stayed 1 night in Apr 2025

6/10 Okay

Gianina

Travelled with partner
Disliked: Staff & service, amenities
People at the front desk very unpolite.
Stayed 2 nights in Apr 2025

10/10 Excellent

Virna, odenton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was very good. The room was clean and smell really good. The bathroom was remodeled and clean. There was no mold or mildew. Breakfast was included with the stay and was very good, fresh, and varied. The hotel staff was courteous. The hotel is fair crossing the state park for which it has in location. They charged you $ 10 the night for parking, which was a fair price compared to the price of other hotels. If you are a choice member, they do not charge you parking. I would suggest that they put additional trash in the trash cans. They are very small and for a stay of several days it is not convenient. Something that I liked a lot about this hotel and its staff was that they were sending me tips by email about the hotel. I had never received that from another hotel. The area of ​​Niagara Falls Ny is a dead area. Businesses were closed and there was not much variety of food in the surroundings. Keep that in mind.
Stayed 3 nights in Apr 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy stop before the border. Close to NY side falls and park. The breakfast that was included had lots of options.
Stayed 1 night in Feb 2025

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lou

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our Stay was Wonderful. Checking in was quick and easy. Staff was Very Friendly and Helpful. Very Conveniently placed which is a plus. It made it easy for us to come in and out since we were so close to the Bridge to Goat Island. When we entered our room, it was clean for the most part, (not so clean behind the table and tv). Water pressure was good. Breakfast was awesome. Employees again, Were Courteous, kind, helpful and Awesome. Very Friendly. All in All, We were there celebrating our 20th Wedding Anniversary and we are very blessed to have stayed with you guys. We will definitely see you soon.
Stayed 4 nights in Apr 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nigams Falls trip

Location was perfect for Niagara Falls. Toilet seat was broken.
Stayed 1 night in Apr 2025

10/10 Excellent

VJ

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Elsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so close of the water falls.
Stayed 1 night in Apr 2025