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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds
Lobby
Indoor pool
Indoor pool
View from property

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
5234 Ferry Street, Niagara Falls, ON, L2G1R5
  • Clifton Hill
    ‪6 min walk‬
  • Fallsview Casino
    ‪12 min walk‬
  • Fallsview Indoor Waterpark
    ‪13 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪37 min drive‬

Room options

View all photos for Exterior Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Exterior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

View all photos for Exterior Suite, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Exterior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade)

Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade) | Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Quality Inn & Suites

Hotel with free breakfast, a short walk to Clifton Hill
This smoke-free hotel features an indoor pool, self parking and a 24-hour front desk. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a computer station, express check-out and a fireplace at reception.
Quality Inn & Suites offers 59 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include baths or showers and hairdryers.

This Niagara Falls hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you're just a quick walk from Clifton Hill. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a computer, multilingual staff and a lift
  • Within a 10-minute walk of Clifton Hill and Niagara SkyWheel
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. For a fee, parking is available.

This Niagara Falls hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Hooters Niagara – On-site restaurant. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), Croatian, English, French, Hindi, Italian, Macedonian, Serbian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Restaurants on site

  • Hooters Niagara

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: CAD 30
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 20 per night (in/out privileges)
  • Early check-in fee: CAD 30 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Inn Niagara Falls
Quality Niagara Falls
Quality Inn & Suites Hotel
Quality Inn & Suites Niagara Falls
Quality Inn & Suites Hotel Niagara Falls

Quality Inn & Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 141 out of 787 reviews
Rating 8 - Good. 185 out of 787 reviews
Rating 6 - Okay. 181 out of 787 reviews
Rating 4 - Poor. 129 out of 787 reviews
Rating 2 - Terrible. 151 out of 787 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Shiju

Stayed 2 nights in Jan 2025

2/10 Terrible

andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Not fair
Stayed 1 night in Jan 2025

2/10 Terrible

kemesha

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The AC system or heater system was very noisy. You can here other people talking from there room. The bathroom sink was in the bedroom area. Hot mess.
Stayed 2 nights in Dec 2024

8/10 Good

Mark, Rochester

Travelled with partner
Liked: Staff & service
Property is being redone. Rooms are good. Breakdast worked well. Better than a motels.
Stayed 1 night in Jan 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

6/10 Okay

Her

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The only nice part about this hotel was how close it was to Clinton Hill. Otherwise the pool room was extremely cold, the hot tub was not functioning, and our room amenities didn’t really work well. The Staff however was extremely nice and welcoming. the breakfast was disappointing not many options on the drinks as the machine was “out of order”
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Simon

Travelled with partner
Disliked: Property conditions & facilities
The hotel halls are very cold and in need of repairs due to damage.
Stayed 1 night in Jan 2025

6/10 Okay

Patricia

Stayed 1 night in Jan 2025

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay but the mattresses need a major upgrade.
Stayed 3 nights in Dec 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Nischol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good overall

the staff was good, the location and room was good. the surprise parking fees i didn't like!
Stayed 3 nights in Jan 2025

6/10 Okay

Harpreet

Stayed 1 night in Dec 2024

2/10 Terrible

SHAWNA

Our first room was freezing the heat didn't work , so we were moved to another room and this rooms heat did not work as well , the bathroom was very cold , couldn't even shower as it was too cold too . Would never come back here again !! Terrible service and outdated
Stayed 1 night in Jan 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

DECERIE, Vaughan

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Pool area is cold. Paint and wall papers are peeling off. TV not working Clean sheets and beds are good yet the floor is not vacuumed upon check in.
Stayed 1 night in Jan 2025

8/10 Good

Nakshish

Its very quiet and accessible
Stayed 1 night in Dec 2024

2/10 Terrible

Dominic

Stayed 1 night in Dec 2024

2/10 Terrible

mohammad zed

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No housekeeping service
Stayed 2 nights in Dec 2024

6/10 Okay

MARIZA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Nush

Stayed 1 night in Dec 2024

6/10 Okay

Shobik

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Walkable distance from Clifton Hill, Falls and public transportation. Lots of food options. Walkable distance from good Indian food restaurants. Starbucks, Tim Hortons, Burger King etc too close.
Stayed 1 night in Dec 2024

8/10 Good

Shawna

Travelled with group
Had a very nice stay. Room was clean. The halls were very cold
Stayed 2 nights in Nov 2024

4/10 Poor

Urvashi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

catherine

Liked: Staff & service
Stayed 2 nights in Nov 2024