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Chuzenji Kanaya Hotel

3.5 star property

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Photo gallery for Chuzenji Kanaya Hotel

Spa
Executive lounge
Front of property – evening/night
Spa
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Chuugushi 2482, Nikko, Tochigi-ken, 321-1661
  • Lake Chūzenji
    ‪8 min walk‬
  • Ryuzu Waterfall
    ‪4 min drive‬
  • Kegon Falls
    ‪9 min drive‬

Room options

View all photos for Deluxe Hollywood Twin Room, Non Smoking (Special Offer)

Minibar, desk, free WiFi, bed sheets

Deluxe Hollywood Twin Room, Non Smoking (Special Offer)

  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room, Non Smoking

Minibar, desk, free WiFi, bed sheets

Deluxe Triple Room, Non Smoking

  • 33 sq m
  • Partial lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking

Minibar, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Minibar, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Hollywood Triple Room, Non Somking

Minibar, desk, free WiFi, bed sheets

Deluxe Hollywood Triple Room, Non Somking

  • 33 sq m
  • Partial lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Hollywood Twin Room

Minibar, desk, free WiFi, bed sheets

Deluxe Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Semi Double Room

Minibar, desk, free WiFi, bed sheets

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Deluxe Hollywood Twin Room with Extra Bed

  • Sleeps 3
  • 3 Single Beds

Deluxe Triple Room

  • Sleeps 3
  • 3 Single Beds

Similar properties

Property amenity

Fairfield by Marriott Tochigi Nikko

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
4.7 out of 5, Exceptional, (241)
The price is CHF 173
for 1 room
14 Jun - 15 Jun
Fairfield by Marriott Tochigi Nikko

About this property

Chuzenji Kanaya Hotel

Hotel with a restaurant, near Ryuzu Waterfall
This hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and wedding services.
Chuzenji Kanaya Hotel offers 60 air-conditioned accommodations with minibars and complimentary slippers. Rooms open to balconies. LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Nikko hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
During your stay at Chuzenji Kanaya Hotel, you're just a quick walk from Lake Chūzenji. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a gift shop
  • On-site recreation includes hot springs
  • Just a 4-minute drive from Ryuzu Waterfall and 11 minutes from British Embassy Villa Memorial Park
Chuzenji Kanaya Hotel offers its guests hot springs. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and gift shops/newsstands are also featured at Chuzenji Kanaya Hotel.

Smoking is allowed in designated areas at this 3.5-star Nikko hotel.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.
Chuzenji Kanaya Hotel has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 4,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot springs
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 4000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Chuzenji Kanaya Hotel Nikko
Chuzenji Kanaya Hotel
Chuzenji Kanaya Nikko
Chuzenji Kanaya
Chuzenji Kanaya Hotel Hotel
Chuzenji Kanaya Hotel Nikko
Chuzenji Kanaya Hotel Hotel Nikko

Chuzenji Kanaya Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 122 out of 210 reviews
Rating 8 - Good. 70 out of 210 reviews
Rating 6 - Okay. 14 out of 210 reviews
Rating 4 - Poor. 3 out of 210 reviews
Rating 2 - Terrible. 1 out of 210 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Primrose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
most stores in the winter were not open.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

WU HSIUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Shuko

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and stuff. Thank you very much. Even the restaurant is wonderful
Stayed 1 night in Jun 2024

10/10 Excellent

Mohamad Izhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet and refreshing stay. Just that far away from convenience stores.

10/10 Excellent

Andrew

Liked: Amenities
I used Chuzenji Kanaya hotel as a hikers stop. The walk up from the town was pretty and the hotel was very smart, clean and friendly. The WiFi was poor but the full sized bath, comfortable bed and room facilities were all super.
Stayed 1 night in May 2024

10/10 Excellent

masayuki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service. Yamazaki San, who is reception lady, her kindness is outstanding!!
Stayed 1 night in Apr 2024

10/10 Excellent

Michiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here for a wonderful experience in every way

This historic hotel, founded it in 1870, is beautifully located and provides an exceptional experience in every way. The staff got a backpack left on the bus back to us within an hour. The onsen is a dream. I would love to be able to return someday.
Stayed 2 nights in Mar 2024

8/10 Good

Nigel Merlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Hang Yee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with western decor. Friendly stafg
Stayed 1 night in Dec 2023

10/10 Excellent

frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Michael George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in. It is not the type of modern hotel that we usually stayed in. But the feel is different. There’s warmth and a lot of history in the hotel. The staff are also really helpful. The onsen is also a really good experience for us first-timers. The location is also good as its in between the heritage sites and ski resort. I highly recommend this place.
Stayed 2 nights in Jan 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While we found the hotel to be very comfortable, there were a couple of drawbacks. It's rather remote with very few restaurant options nearby, meaning that we had to eat at the hotel restaurant. While the meals were good, they were pricey.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
There is nothing in the bin 70 of the hotel. You have to use the hotel restaurant which is good but expensive. You cannot see the lake because of the trees and you hear the noise from the street in front when sleeping with open window
Stayed 1 night in Sep 2019

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

We thoroughly enjoyed our stay. The staff is exceptionally friendly and give superb customer service. The elegant dining room menus for dinner are outstanding and the attention to each detail and is fun to watch unfold with each course. I especially enjoyed the Japanese breakfast option and again every detail is impeccable. The onsen is relaxing and the lake is close by. The hotel shuttle bus is convenient and again the staff is a great asset. We will definitely stay again.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Julie, Tonbridge UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing lakeside stopover

Convenient stopover, on bus route to yumoto onsen and hiking trails. Lovely onsen at the hotel which we used after hiking and in late evening. Half board option gave us an excellent dinner in Japanese/French style

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
毎年この時期に伺うんですが、毎回素晴らしいホスピタリティです。 １５０年の歴史に恥じない素晴らしいホテルです。
Stayed 1 night in Feb 2025

8/10 Good

yumiko

Stayed 1 night in Feb 2025

10/10 Excellent

AKIKO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

PI-JUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
我2025年2月中旬來這裡 中禪寺湖的風景真是太美了 房間有陽臺可以欣賞湖光山色 ㄧ泊2食的餐飲是我這趟旅遊最滿意的 每一樣食物都呈現該有的品質 雖然住2天，吃了2次還是覺得好吃（餐點有些重覆，但有些項目可以選擇）
Stayed 2 nights in Feb 2025

10/10 Excellent

HISAYA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルのフロント前に暖炉があり、暖かくて良い雰囲気でした。吹き抜けの2階にはラウンジがあり、コーヒーや紅茶を飲みながら、奥日光の森を眺める事ができました。朝食は、個別テーブルにウエイターが食事を運んできてくれ、とても静かに中禅寺湖の朝景を眺めながら食事ができました。よくありがちなバイキングの朝食とは違って、落ち着いて食事が味わえました。
Stayed 1 night in Feb 2025

10/10 Excellent

Keiko

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Yoshie

Liked: Cleanliness, staff & service, property conditions & facilities
景色が良かった
Stayed 1 night in Dec 2024