Candlewood Suites Norfolk Airport by IHG

2.5 star property

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Photo gallery for Candlewood Suites Norfolk Airport by IHG

Lobby
Coffee/tea maker
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
BBQ/picnic Area

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
5600 Lowery Rd, Norfolk, VA, 23502
  • Norfolk State University
    ‪5 min drive‬
  • Norfolk Premium Outlets
    ‪6 min drive‬
  • Norfolk Botanical Garden
    ‪7 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪9 min drive‬

Room options

Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Double Beds, Accessible (Hearing, Bathtub)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Suite, 1 Bedroom, Accessible (Roll-in Shower)

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Candlewood Suites Norfolk Airport by IHG

Hotel in Norfolk with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Norfolk Airport by IHG offers 120 accommodations with DVD players and coffee/tea makers. Cable televisions are provided. Accommodations all include kitchens.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Candlewood Suites Norfolk Airport by IHG, you'll be within walking distance of Lake Taylor Hospital. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • 14 minutes by car from Naval Station Norfolk and 7 minutes from Regent University
  • Pets welcome for a fee
Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites Norfolk Airport by IHG. Self parking is free.

This Norfolk hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per week (maximum USD 150 per stay)
  • Weight limit: 80 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per week (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Norfolk Airport
Candlewood Suites Hotel Norfolk Airport
Candlewood Suites Norfolk Airport
Candlewood Suites Norfolk Airport Hotel Norfolk
Candlewood Suites Norfolk Airport Hotel
Candlewood Suites Norfolk

Candlewood Suites Norfolk Airport by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 290 out of 691 reviews
Rating 8 - Good. 196 out of 691 reviews
Rating 6 - Okay. 99 out of 691 reviews
Rating 4 - Poor. 49 out of 691 reviews
Rating 2 - Terrible. 57 out of 691 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffery

The staff is very nice and welcoming
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

Everything was fine and shopping centers annd food close by.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of parking and convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Shelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience however, the carpet needs updating or cleaning and some walls in our room had areas that need painting. The staff were very helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Jaslyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

4/10 Poor

John, Minneapolis

Travelled with partner
Disliked: Staff & service
After a long day of travel we arrived at the hotel late where there was a very noisy party in the parking lot. Called to the front desk but they were not able to help. It wasn’t until close to 2:00 AM when I called IHG customer service that management of the hotel got involved and were able to break up the party. Not a great experience!
Stayed 1 night in Apr 2025

4/10 Poor

VIRGILIO

Disliked: Cleanliness
Okay for the price. It wasn’t that I expected it to be. Doors were dirty and unpainted, just primed. Bed and pillows were not comfortable. I wouldn’t stay here next time.
Stayed 2 nights in Mar 2025

10/10 Excellent

RECARDO

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Hanan al

Stayed 1 night in Nov 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk personal very helpful and pleasant.
Stayed 1 night in Dec 2024

10/10 Excellent

Patrice, BROOKLYN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back. Loved my time there.
Stayed 3 nights in Dec 2024

10/10 Excellent

susan

Stayed 3 nights in Nov 2024

6/10 Okay

anne

Travelled with partner
Liked: Staff & service
Disliked: Amenities
No towels no extra toilet paper
Stayed 1 night in Nov 2024

6/10 Okay

Kevin, Norfolk

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Nov 2024

6/10 Okay

Cynthia

Stayed 7 nights in Oct 2024

8/10 Good

RECARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

paul

The hotel is always nice and pleasant and clean!
Stayed 1 night in Oct 2024

6/10 Okay

Sam

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Rael

Travelled with family
Liked: Amenities
Good customer service and nice rooms.
Stayed 2 nights in Aug 2024

4/10 Poor

JAMES

Travelled with partner
Disliked: Amenities
When we arrived, our room reservation had been downgraded for no apparent reason. We had to settle for lesser room. We were told this problem often happens?!
Stayed 1 night in Jul 2024

10/10 Excellent

Ilya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at Norfolk for those on a tight budget.
Stayed 1 night in Mar 2024

10/10 Excellent

Lesslie

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024