2/10 – Ungenügend
Cindy S.
25. Feb. 2025
Verbesserungswürdig: Sauberkeit
Check in was horrible
Trying to get someone from RedAwning to respond was incredibly difficult. I did not get a code to get into the rental. I sent a text 2 hours before check that I needed a code. Once I arrived at the rental, I was on the phone for 30 minutes, texting, emailing and calling. I finally got someone from VRBO to give me a code. The lady was very professional and pleasant. I did ger a text later from RedAwning with a different code. The house had black mold. The dishwaher had melted parts inside, the gas stove didn't have all the burners working. The floor near the front door was about to cave in. We had to shovel the snow off the steps, sidewalk and pier. The seagulls on the pier were so bad and the poop was everywhere. I could go on and on. I took pictures so I have proof. We should get a partical refund but we will see. VRBO is good but beware of RedAwning.
Cindy S.
Aufenthalt von 2 Nächten im Februar 2025