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Governor's Lodge Resort Hotel

3.5 star property

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Photo gallery for Governor's Lodge Resort Hotel

Breakfast, lunch and dinner served
Balcony
Front of property
Outdoor pool, pool umbrellas, pool loungers
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Pool
  • Kitchen
  • Laundry

Explore the area

Map
Queen Elizabeth Avenue, Norfolk Island, 2899
  • Kingston and Arthur's Vale Historic Area
    ‪4 min drive‬
  • Norfolk Island Botanic Garden
    ‪13 min drive‬
  • Emily Bay Beach
    ‪13 min drive‬
  • Norfolk Island (NLK)
    ‪6 min drive‬

Room options

View all photos for Deluxe Cabin, 1 Bedroom

Deluxe Cabin, 1 Bedroom | Living area | Flat-screen TV, DVD player

Deluxe Cabin, 1 Bedroom

  • Valley view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Standard Cabin, 1 Bedroom

Standard Cabin, 1 Bedroom | Premium bedding, individually decorated, individually furnished

Standard Cabin, 1 Bedroom

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

Standard Cabin, 1 Bedroom

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

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About this property

Governor's Lodge Resort Hotel

Hotel in Norfolk Island with bars/lounges and coffee shop/cafe
Along with an outdoor pool, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a conference centre, a coffee shop/cafe and Access to hot tub are on-site. Weekly housekeeping is available.
Governor's Lodge Resort Hotel offers 55 accommodations with DVD players and coffee/tea makers. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Accommodation at this 3.5-star hotel has kitchenettes with fridges, microwaves, separate dining areas and kitchenware and utensils.

Bathrooms include a shower, complimentary toiletries and hairdryers. Flat-screen televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

An outdoor pool and Access to hot tub are on site.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests aged under 12 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Governor's Lodge Resort Hotel, you're just a quick walk from Queen Victoria's Garden. Features include free WiFi in public areas and free self-parking, plus 2 bars.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Queen Victoria's Garden and 8 minutes on foot from Bounty Folk Museum
  • Local-area shuttle service available for a fee
Governor's Lodge Resort Hotel offers its guests an outdoor pool and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 150 square feet (14 square metres) and includes a conference centre. A library, multilingual staff, and tour/ticket assistance are also featured at Governor's Lodge Resort Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Norfolk Island hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.
Baileys – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: AUD 35 to 35 for adults and AUD 35 to 35 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Baileys

Things to do

  • Bicycle rentals
  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (150 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1 per cent for credit card payments
The front desk is open daily from 8 AM - 5:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 62.5 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 35 to 35 for adults and AUD 35 to 35 for children
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 62.5 per night
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 8 AM - 5:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Lodge Resort Hotel
Governor's Lodge Resort Hotel Norfolk Island
Governor's Norfolk Island
Governor's Lodge Resort Hotel Norfolk Island, Australia
Governor's Hotel Norfolk
Governor's Lodge Resort Hotel Hotel
Governor's Lodge Resort Hotel Norfolk Island
Governor's Lodge Resort Hotel Hotel Norfolk Island

Governor's Lodge Resort Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 31 reviews
Rating 8 - Good. 18 out of 31 reviews
Rating 6 - Okay. 2 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the one bedroom apartments. The restaurant had very good food and the nightly happy hour was enjoyable
Stayed 7 nights in Nov 2024

8/10 Good

Robert

Travelled with partner
Rooms starting to show their age. No shelf space in the bathroom and very little space around the basin. Pillows too soft. Sofa beds do not make comfortable couches in a "deluxe suite" No toasters in the rooms and the excuse for this is not acceptable. Restaurant at the Governors is overrated. Breakfast in the dining space is very good but the staff are all young backpackers who would rather be somewhere else. If location is of paramount importance this is a go-to destination, otherwise, assess your options ....
Stayed 7 nights in Oct 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay at the Governors Lodge again. The staff are great, helpful and friendly. The cabins are basically a small house and very comfortable. The pool was good. If you have a car you park outside your cabin and the lodge can organise your car hire for you. Tour coaches stop outside reception. Bailey's restaurant is slightly upmarket with delicious food. The only negative is no free wifi and the paid wifi isn't stable. It's a walk into Burnt Pine township but no problem if you're fit.
Stayed 4 nights in Mar 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
no free wifi no toaster
Stayed 9 nights in Feb 2024

6/10 Okay

Henry John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food In Bailey’s really good. No free wifi or aircon. Although the fans did the job, as it wasn’t too hot, so not necessarily a complaint! Staff friendly and mostly very helpful
Stayed 7 nights in Feb 2024

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay staff incredibly helpful Baileys restaurant excellent. Would certainly stay here again
Stayed 3 nights in Feb 2024

8/10 Good

Joshua

Stayed 3 nights in Nov 2023

8/10 Good

Elizabeth Valmai

Stayed 7 nights in Oct 2023

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Deluxe One Bedroom Cabin was spacious and clean. Some of the furniture was dated and the lounge is worn. The gardens are impressive, whilst the pool and spa were popular spots each afternoon. It is a quiet location with nice views. Unfortunately, there is no cooking allowed in the cabin not even a toaster which was disappointing. The WiFi is very limited.
Stayed 5 nights in Feb 2023

8/10 Good

Tony, Sydney, au

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walk to town but car required to get to beach. Restaurant was closed and cafe unavailable often, but food always available across the road at Hilli's.
Stayed 8 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean and were supposed to get a free bottle of wine but didn't happen. It was also supposed to be air conditioned and self contained but nothing
Stayed 7 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Lovely grounds and nice restaurant.

We bought a package deal and the flight arrangements for our one case weighing 14.7 kg were dreadful. Air New Zealand who took over from Virgin from Sydney to Norfolk wanted 186 dollars one way to as the luggage was only covered from Melbourne to Sydney. Who would want a ticket that left their luggage in Sydney.
Stayed 7 nights in Nov 2017

10/10 Excellent

Judy, Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location not far from shopping & restaurants

We loved the fact that we were picked up from the airport and delivered back there. Nothing was too much trouble for the staff. The room was spacious, clean and comfortable. Daily maintenance was greatly appreciated. The quietness of the place was impressive - only birdsong to be heard on many occasions. The only disappointing part was Baileys Restaurant which was exceptionally slow in delivering meals and the meals were not good quality. However, there are many other choices of places to eat. Overall, we would highly recommend Governor's Lodge to anyone.
Stayed 7 nights in Nov 2017

10/10 Excellent

Broom-Broom, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Individual cabins in a subtropical setting

Close to town, 10 minute drive to anywhere on the island. Friendly, helpful staff. Pool,spa beautiful. Yours a must

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Norfolk at Christmas

Staff was friendly and helpful. Room was comfortable and easy walking distance to town (but still recommend Re ting a car to see the Island)

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Quiet private hotel close to main street

Would definitely like to return to the island. Plenty to do and see. Great walks and scenery. Excellent eating places. Lots of history. No crime.

10/10 Excellent

chook, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good resort close to everything

I think the resort has every thing that you require when you are on holidays including a very good receptionist that can look after all your needs when required. FF

10/10 Excellent

CalebEdensNanny, Mount Maunganui NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location, clean private chalets

We had booked without having much knowledge of the Island layout or accommodation available on it. We couldn't have been happier with our choice. The stay at the Governors was a lovely experience, laid back, friendly, quiet efficiency, and when our flight was delayed on the day of departure they were very very accommodating and helpful. Nothing was too much trouble. It was like staying with trusted friends.

6/10 Okay

Wendy, Wagga Wagga NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A step back in time

Have always wanted to go to Norfolk Island and now have ticked it of my list. The island is very quaint and is trying very hard to keep up with the rest of the world. WIFI was impossible and this is what people want. Not a place we are likely to return to in a hurry. When booking check all tour sites and book a package with all the inclusions you can. Your package MUST include car hire. It is expensive if you don't have it in your package. Check ALL tour sites before parting with your money.

10/10 Excellent

karen, nz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy and relaxed

Good position to all the attractions as you do need a car on the Island. Staff were very helpful and always accomodating. Atmosphere was relaxed with beautiful landscaped grounds. Loved the spa. Would definitely stay here again.

10/10 Excellent

C P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jean, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice setting. Fairly convenient to town.

Excellent staff very helpful. Units very comfortable. Good having restaurants for when did not want to go further afield. Gardens very nice and pool area. Norfolk Island a great place to visit.

8/10 Good

Mike, Innisfail QLD 4860, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing holiday

Friendly accommodating staff, good food, pleasant surroundings

8/10 Good

Andrew, Dunedin, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Quiet, overall comfortable place, all accomodation in detatched cabins - lounge/dining/kitchen area, bathoorm and bedroom. I was staying with a friend so one of us used the bedroom and the other the bed settee in the lounge. Complex has a small pool and laundry facilities. The only aspect we were not so keen on was the restaurant - food not that great, but are other options on Norfolk to get someting to eat. Complex also had towels you coudl take to Emily Bay plus snorkel gear/flippers - all for no extra charge.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort