Green Granite Inn, Ascend Hotel Collection

2.5 star property

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Photo gallery for Green Granite Inn, Ascend Hotel Collection

Property amenity
Library
Lobby lounge
Individually furnished, blackout curtains, iron/ironing board
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
1515 White Mountain Hwy, North Conway, NH, 03860
  • Settlers' Green Outlet Village
    ‪5 min walk‬
  • Conway Scenic Railway
    ‪6 min drive‬
  • Cranmore Mountain Resort
    ‪7 min drive‬
  • Fryeburg, ME (FRY-Eastern Slopes Regional)
    ‪29 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Jacuzzi)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Larger Room)

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Green Granite Inn, Ascend Hotel Collection

Family-friendly hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and conference space are on-site. Housekeeping is available on request.
Green Granite Inn, Ascend Hotel Collection offers 91 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Cable televisions are provided.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Green Granite Inn, Ascend Hotel Collection gets good marks from our customers. During your stay, you're just a quick walk from Northway Plaza Shopping Center. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym and a playground
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 1-minute drive from Settlers' Green Outlet Village and 5 minutes from Conway Scenic Railway
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Green Granite Inn, Ascend Hotel Collection offers its guests a seasonal outdoor pool, an indoor pool, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 1500 square feet (139 square metres) and includes conference space. Barbecue grills, a vending machine, and an arcade/games room are also featured at the family-friendly Green Granite Inn, Ascend Hotel Collection. Self parking is free.

This North Conway hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Ski passes
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 1,500 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • No lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1980
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in October.
  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Granite Green
Granite Inn
Green Granite
Green Granite Inn
Green Granite Inn North Conway
Green Granite North Conway
Green Granite Hotel North Conway
Green Granite Inn And Conference Center
Green Granite Inn
Green Granite Inn Ascend Hotel Collection
Green Granite Inn, Ascend Hotel Collection Hotel
Green Granite Inn, Ascend Hotel Collection North Conway
Green Granite Inn, Ascend Hotel Collection Hotel North Conway

Green Granite Inn, Ascend Hotel Collection Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 347 out of 1186 reviews
Rating 8 - Good. 304 out of 1186 reviews
Rating 6 - Okay. 227 out of 1186 reviews
Rating 4 - Poor. 169 out of 1186 reviews
Rating 2 - Terrible. 139 out of 1186 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kelsee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inn was a nice little getaway for one night!! I really enjoyed the atmosphere when you entered the main doors. It was super convenient as it is located near all shops and restaurants. The balcony was also a nice touch to the rooms even thought it was a really cold day.
Stayed 1 night in Feb 2025

6/10 Okay

Rebecca, Winterport

Travelled with family
This was the first time we stayed at this motel, and it seemed a bit tired. The lobby is very nice but the room could use some paint, and a few things needed fixed. The staff was pleasant and did tend to our room. The pool was nice and the kids had a great time swimming. The breakfast was ok but the coffee was hot and that was my priority. We would consider staying here again
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Stayed 1 night in Feb 2025

8/10 Good

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Obviously an older property that probably needs a complete refurb. But has been taken well care of in the interim. I booked a room with bunk beds and for two queens. I didn't bother to request we change. Altogether nice hotel for the price. I'd probably stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty

We have stayed here many times over the years but we will never be back. We were put in a dirty room, then moved to another dumpy room. We were suppose to stay 3 nights we left after 1 and went to another hotel down the road. This place needs a major overhaul.
Room 1
Room 2 we were moved to
Stayed 3 nights in Feb 2025

2/10 Terrible

Robert

Disliked: Staff & service, amenities, property conditions & facilities
Zero heat in room when arrived at 9:30 at night. Front desk staff offered excuses but no solution. Zero channels on television - only thing was static. No food available during "breakfast provided" until complaints were made. Do not recommend this facility to anyone.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2025

4/10 Poor

Laura

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Bites

Breakfast was great. Room looked clean. Unfortunately I woke up with bug bites- I reached out to hotel but with no reply- I hope they treat room 5!
Stayed 2 nights in Feb 2025

4/10 Poor

DONALD

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First night I was woke to load banging. Later found out it was next-door 1 o’clock in the morning happens until 2/31. I thought it was a domestic violence and some furniture was being thrown around, but it was just. Children at play. Walls paper thin. If you like a good night, sleep and quiet do not ever stay at this hotel. They put me in a room farthest away from the lobby basically out on route 16 four broken down vacuums old dirty sheets were piled up on the chair beside my room on the patio, entrance to my room,#3Place falling apart. No pool towels no pool chairs. Second night half the staff called out work. Women at desk over whelmed. No house keeping. The bathrooms just next to the indoor pool filled feces urine stuffed up toilet paper. Front desk had no clue. back-and-forth with CHILDREN in and out of that bathroom six hours later bathroom still out of order all it needed was a plunger, maintenance guy.book some place else not worth money
Stayed 2 nights in Feb 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Kayla

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We spent one night. There were dirty clothes on the floor from prior guests, we had no wash cloths, the walls were full of scratches in the paint and dents, the door didn’t close tight unless you pushed/pulled on it hard, the fixtures were missing screws, and the hair dryer on the wall didn’t function and looked like it had melted some components. I’m a single mom traveling with my kids and I want to feel safe wherever we stay. We could hear every noise the person upstairs made all night long. The hotel staff were having a disagreement in the lobby in the morning. We will not return.
Stayed 1 night in Feb 2025

4/10 Poor

Katie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Run down- staff were friendly

The hotel does not look like the pictures. It is very very run down. Very basic in terms of amenities. Staff were friendly. I’d recommend checking google reviews before booking- they were pretty accurate.
Stayed 1 night in Feb 2025

2/10 Terrible

Colleen

Stayed 1 night in Feb 2025

4/10 Poor

Carl

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Keys to room stopped working twice within 24 hours. Front desk didn't ask for name or any sort of ID when I asked for new keys. Pictures of rooms in ad are not the actual rooms other than one picture
Stayed 2 nights in Feb 2025

8/10 Good

Jennifer, Taunton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pros: Overall, we enjoyed our stay and the king suite was much larger than expected. It was a great location, right in the heart of the outlet shopping and great restaurants. The indoor pool and hot tub were nice but could have used a better cleaning. Cons: It was outdated, one tv was not working properly, the tub (jacuzzi) was very hard to get in and out of and the water was just warm on the hottest setting, and the free breakfast was not good at all; eggs tasted like they were made from something powdered, sausage was dried out, and coffee tasted burnt.
Stayed 2 nights in Feb 2025

2/10 Terrible

Abbryella

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Katelyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place really needs updates and deep cleans. We used to come here all the time and will not be returning after this trip. We left a day early because of the room. First room we had smelled like cigarette smoke I went to the desk to change rooms and the older Women at the desk was not so friendly. It was almost an inconvenience to them because their room was not up to standards. The second room was a little better but had musty smell and the ac/heating unit was not clean….. Please consider staying else where if you are looking to stay in North Conway.
Stayed 3 nights in Feb 2025

10/10 Excellent

Zachary

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Abbryella

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BUGS! Room was dated and smelt awful, had to wear slippers as laminated floor areas felt dirty and gritty. Cockroaches in bathroom sink, ceiling, and fridge. Chris was condescending and rude, opposite of helpful. Breakfast 2/10 just because there were bagels at least. Spend the extra money if you care about cleanliness. Management unresponsive - staff dismissed concerns and gave us an email to address issues with. $300 for 3 nights, off season, worth paying more and going elsewhere. ***will say the bed was comfy, and the pool area was more than decent - had it to ourselves one evening.
Stayed 1 night in Feb 2025

6/10 Okay

Kim

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
This is my third or fourth time staying here. I've always been happy, but this time was disappointing. We had our two small dogs with us. I made my reservation through Expedia and on that website, the dog fee was stated as $25/dog. However, when we checked in, we were told it's actually $50/dog. The person checking us in was very nice and explained that the manager has reached out to Expedia many times and asked them to update the fees. However, we still had to pay $100 for the dogs for one night, which was $25 more than the cost of the room. So the dogs ended up costing more than the room! Not much we could do about that, so we did it. Then we had to switch rooms because our toilet clogged and although we tried to get it unclogged, we couldn't. Once again, the staff was very accommodating when we asked to switch. Unfortunately, the room we switched to had some issues as well. The heating unit was extremely loud, the remote didn't work, light switches didn't work, the fan in the bathroom sounded like a cement mixer, and the floor was peeling. All in all, the bottom line is that although the place is mostly clean, and the staff is very nice, the rooms are definitely in dire need of many updates.
Stayed 1 night in Feb 2025

10/10 Excellent

Maddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Janet

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025