Where to start...
First, unlike the other, dozens (literally) of property mgmt companies, this one requires you to call and make the deposit and final payment vs a scheduled debiting of your account. Second, you don’t go straight to the leased property.
My wife and I leased a van for this trip. She packs our own linens, towels, wash cloths, cleaning supplies, blankets, etc. Upon arriving at the property, the owner is standing at the rental and without hesitation asks how many people we have with us. Intrusive and inappropriate. We emailed the mgmt company to let them know we were greeted with this behavior and to let them know in the first 3.5 hours we were there, the owner had walked by 3-4 times taking out trash, walking her dog, talking to neighbors (anything to see what we were doing is what it felt like). The next morning, my wife explained why we leased the van. The owner then begins a line of questioning like this relative to the use of linens, paper products and charges. Those are questions for an owner and property mgmt company, not for the lessee. Rather, it was directed at 2 people that have paid for a vacation, coming to be peaceful and relax.
By noon the following day, we heard nothing back from the prop mgmt company. Indicative they weren’t going to try to move or help us, we called to let them know we were ok and were met with a dismissive, hurried excuse that they knew we were fine because others have stayed there before. She had not had time to get back to us. Poor, dismissive, service - at best.
The cottage itself is not terrible. It’s old, i.e., door knobs very high, floors soft in the bathroom. Bathroom is so tiny, you’ll need to turn the shower off if you want to shave your legs.
The bed in the master is comfortable as well is the sectional sofa. The washer works fine. Dryer doesn’t get hot so it takes forever to dry anything.
There is a pool. If you’re fine hanging out with the owner, GREAT. If you’re looking for privacy and just yourselves, not going to happen.
Summing it up, we paid A LOT of money for 5 nights and literally came outside on the 3rd day to the owner standing in our leased yard saying, “is this your dog poop?” Wait, what?! It wasn’t ours. The lessor beside us had a huge dog which we saw take a poo there, but we didn’t say anything. We just got it up.
Glad the week went by fast.