We were looking forward to our first holiday as a Family of 5 Big People and 5 Little People (ages 3-9).
The cottage is lovely, with a homely feel; the garden large for the little ones to play in (but WARNING, there's a beehive in the ground and one of the children was stung); great to have a gas BBQ for one of our evenings; dishwasher a blessing; good size kitchen, with ample worksurface and cupboard storage space.
Areas for improvement: one partly used and one spare toilet roll in each toilet - clearly insufficient for 10 Guests; hand soaps in dispensers appear to have been heavily diluted so spurted out onto clothing and inadequate for the intended task; very small pedal bin in kitchen inadequate and only 1 bin liner and 1 black refuse sack provided; three dishwasher tablets provided inadequate for the length of stay; no breadboard and one tiny chopping board; no mirror or dressing table facility in some bedrooms - a basic requirement, and even a shelf in those instances would have been helpful; mattresses very soft, and sagged in the middle – we’re not large people – not good for backs; Broadband intermittent in kitchen and bedrooms.
Also a shoe rack and coat hooks in entrance hall would have been really helpful.
The vrbo system needs attention as it sent email erroneously about payment required, even though payments had been made within the requisite time. This necessitated time being spent in researching what had happened and emails to the Agent. Michelle sought to